The crew did a great job, and they were professional and knowledgeable. I scored my experience low based on Sara's terrible customer service. I have no idea who she is, but she must be related to the male owner. Only a family member can get away with providing crappy customer service. She was so rude and unprofessional. And she talked to me like garbage. I spent thousands of dollars here, and she did not even thank me. The male owner needs to teach her customer service skills; clearly, she has none. read more

My review is based on customer service, friendliness, professionalism: I didn't hire this company only because I needed my garage door fixed ASAP.. owner and his wife were extremely helpful, honest and kind. They were just too busy to come that same day, which I understand. Also thought the quote they gave me was extremely fair. read more

I had an after hours garage door emergency and this company took care of me right away. Having your garage open all night can make a lot of us feel ill at ease and they made sure I didn't have to worry. I received a quick accurate quote and Brett was there right when he said he would me. Very knowledgeable and personable. I will be using them again if I need to. read more

I recently had ODC come out and install a garage door opener in my home. The service was great and the technician who performed the job was professional. It was after the installation job that I had discovered a few things that became a minor concern to me as some information were not disclosed to me before or at the time of service. I was able to communicate my concerns to the owner who was receptive, and after answering all of my questions I am now a satisfied customer. I wanted to take a few moments and carefully disclose some of the things that I have discovered so the general public is aware what they would be getting themselves into prior to reaching out to ODC of Fresno. The only thing I wish happened was ODC of Fresno disclosing the following information to me prior to starting the job at my residence. 1. ODC of Fresno is a subsidiary of ODC and the Fresno distributor had informed me that they are currently going through what was shared to me as a temporary "evaluation" period with ODC. It was explained to me that ODC of Fresno has been getting faulty ODC products from their parent company and as a result of that the distributor has decided to temporarily stop using its line of products. ODC of Fresno is now offering "better quality" non-ODC products (i.e. Synergy 260 and Synergy 370) to their residential customers, but customers who want ODC products can still request it. 2. Another thing that I learned was that customers who want to pay using a credit card would be subjected to a $22.55 fee on top of the bill. Customers who uses cash or check will not be subjected to those fees. Despite the mentioned information above I want to re-emphasize that I was overall pleased and satisfied with the product and work received from ODC of Fresno. read more

Same here, we were waiting fro garage door for 3 month then one week and now again!!!!! Promise date on sep 21st not sure what to do , very unprofessional read more

I've wasted thousands of dollars waiting on Overhead Door Company of Fresno to install our garage door. For several months they have been telling us that it will be installed soon however never happens. They seem like nice people but they don't deliver. read more

This company was great to work with! They were responsive, professional and cost-effective. We had a broken panel on our garage door that we thought would need replacing. Instead, Ben and Brandon fixed it, saving us $$$. Then they installed new quiet openers-what a difference! So refreshing to work with hard-working, honest people who know what they're doing! Three cheers and 5 stars!!! read more

I used Overhead Door Company to replace two barn doors on a detached garage that was built in the 30's. The work was quite extensive needing support beams installed, framing, and other supports to accommodate a new roll top door and door opener. Their work was outstanding. They completed the job when promised and were very neat. They took care to ensure all my needs were met. I was very pleased with the work. Hat's off to Sarah! I spoke with her a couple times for scheduling and some questions and she's always great to work with. I would definitely use Overhead Door Company for any future needs. read more

After 3 companies didn't call back for a price , didn't show up , didn't want to do the work in Coarsegold, I landed here , thankfully. Super honest , great people to work with , they run their business like a real business. On time , professional, and their work and quality of their product phenomenal!!!!!!!!!!!!!!!!!! They are slightly more than then other companies ( that did not show ) but I have had doors and openers from the other companies in the past. Overhead door didn't want to say it , so I will , chamberlain and lift master are garbage compared to what they do , the products installed by overhead door are quite , smooth , and overall a quality so far above the work I've had done in the past by other companies. Their installer was on time , professional, is a master at his craft , and most importantly does beautiful work. Please don't look past this company. They are the good standard in their industry. read more

Great customer service. I would definitely call them again for needed service on my garage door

I backed into my garage door (special I know) and needed someone to come out asap to fix it. I requested their service and I received a reply right away, maybe 15-20 minutes. They were able to send out a technician the same morning (maybe thirty minutes or so) and he was able to fix it right away. Very professional, prompt, and friendly. It didn't break my pockets either. Thank you again. read more

Great service! Wanted a quieter door mechanism, my dad referred me to these guys and I can see why. When I called to schedule an appointment the lady who answered was really helpful. She took the time to explain what specials they were running and asked questions to ensure I was going to get what I needed. She gave me a quote over the phone that included labor, parts, and a travel fee. The morning of the installation the serviceman was considerate enough to call ahead and let me know he was running about 20 minutes behind schedule. Once he arrive he worked quickly and showed me how everything worked. I appreciated the fact that he let me know he was running behind, I can't remember the last time a company did that. Overall, a great experience and I am very pleased! read more

We had Overhead Door replace the spring on our garage door. Two technicians came out on Tuesday and fixed it. 3 days later the door did not go up.. Overhead Door was called again. This time the technician Van came out. He surveyed the problem and said he could not fix it then and promised to be back at 5:00 on Sunday. He came at 4:30 on Sunday and had the garage door fixed correctly. I guess prior technicians had something adjust wrong. The Five rating is for Van. He was very courteous and professional. He fixed the problem quickly and professionally. read more

Outstanding! Lightning fast response and took care of problem with no fuss. Highly recommended!

Excellent experience with torsion spring replacement. On Sunday I asked four companies for a quote via Yelp. Sara responded immediately and was the only one who quoted a $ figure, which was very reasonable (the other replies were "give us a call" which is not my idea of a quote). I contacted Sara Monday afternoon and we scheduled for Tuesday morning. Van (the technician) was here on time and had the job done in 1/2 hour - a total professional and a nice guy to boot. In the future I will call upon ODC whenever I need garage door work done. read more

I have had two doors and openers from Overhead Door Company for 20 years. Excellent products. Today I bent the door track while pulling a large trailer out of my garage. Removed the bent metal track and stopped by ODC to see if they might have a part to replace it. The office worker, I'm ashamed I didn't ask her name, went back in the warehouse and searched until she found a suitable piece that just needed a couple of inches removed. $16 was all she charged me! For a 7 foot length of molded steel I was delighted to pay such s reasonable price. Also discovered that they sell insulated garage doors which will be next on my list. This is the way a good business operates. read more

This company came out after waiting 2 days and did not have the part to fix our garage door opener. The man said he would come back on 4th of July - 5 days-later with the right part. We waited 2 hours for him to show up on the 4th only to have another employee come who had no idea what was wrong with our door and still did not have the right parts. Sent him on his way and am calling another company. read more