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    Generations Center for Senior Living

    2.0 (1 review)

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    10 years ago

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    Hospice Brazos Valley

    Hospice Brazos Valley

    5.0(2 reviews)
    2.5 mi

    To a certain extent, this review has haunted me. By that, I mean I've written it in my head…read moremultiple times in the middle of the night, I've started it over several times because it was not possible to include the names of each and every wonderful person and the service each of them provided and how they profoundly impacted the life of my family. There just aren't enough characters available in a review to tell you how important this service is or how each of us was changed by it. So for months it's been sitting in my drafts, but I finally decided to rewrite this review and try to make it as informational as possible. It started back in the hospital when the hospital arranged for us to talk to representatives from several hospices. Hospice Brazos Valley sent out a woman from the Bryan office who was lovely and respectful to my father and answered all my family's questions. She provided us with their book that ended up being a very useful guide that I read through several times, got our contact information and arrangements were made very quickly to have my father transferred back home by ambulance the next day. I was contacted by Wilbea Medical Equipment (through hospice), who came out and set up everything we needed before my father was discharged and trained me on how to use all the medical equipment. They were also patient as I took notes and repeated things so I could also train my other family members in how to operate the equipment as well. Honestly, they thought of everything. Several hours after my father was home, an intake nurse came and explained the process to us, made sure we had contact information, signs to post outside for having certain equipment and oxygen on site, another copy of their guide and literally went through every service and every question we could possibly have. My mother and I were also trained in how to administer medications we hadn't seen outside of the hospital before. We were given a schedule for nurses and home health aides to come out and care for my father and train us how to care for him between visits. As he rapidly declined, they quickly adapted to a more frequent schedule without us having to ask or advocate for his needs. They brought everything we needed as we needed it, including ways to administer medications when my father could no longer swallow. They were gentle with both my father and my family, and I do believe a community based organization like Hospice Brazos Valley has to be the definition of angels walking among us. This entire process didn't cost my family anything, which was hard to wrap my head around as everything had cost so much the prior 9 months. So it was fascinating to suddenly have supplies being provided if we ran low and not having to argue with offices over bills or coverage or make another run to Walgreens. The guide had so much information, I was glad to have my own copy to read in the middle of the night by my father's hospital bed. It included contact information for all their locations, a thorough breakdown of all the stages of hospice, how your loved one transitions and what each one means. It also contained a list of tasks to help get your loved one's affairs in orders, a page of local contacts for funeral homes, contact and explanations of home health aides and what they do, contacts for volunteers who could sit with your loved one if you had an appointment to attend, bereavement counselling and so much more. It was the most useful, tangible thing I held during the entirety of 2022 and I can't even explain to you how many resources I researched during that year once my father was diagnosed in early January. Their contact phone number handled everything, they even had stickers to put around the house so nobody would panic and not know who to call. When we had to first administer morphine, when we needed a message sent to a nurse, when we had a question about a service, it was the same number for all of it and the staff on the phone was equally as amazing as the staff that I dealt with in person. This included a middle of the night emergency we had, if we had needed a doctor or ambulance dispatched, and the first call when my father passed away. They did an excellent job preparing my family and I for each step as my father rapidly declined, and handled each of us very differently. I will never forget how kind they were to my mother or how many of my questions they answered privately because they could see the different needs each of us had. They really serviced my entire family, not just my father, in ways you cannot attach a cost to. The simple fact is, this was the most traumatic 9 days of my life. However, I can't think of a single thing Hospice Brazos Valley could have done differently to make it better, but I can definitely think of many, many ways they could have made it worse if they weren't so prepared and so compassionate. They earn every bit of these 5 stars and more.

    Hospice Brazos Valley will always hold a very special place in my heart. I recently lost my father…read moreafter a long battle with cancer. During his last months of life, Hospice Brazos Valley tended to him at our home (Thank you, Kelly and Kalyn!). The care he received was excellent. The nurses were always respectful, efficient, kind, and prepared. They communicated well with each other, so nothing ever fell through the cracks. Hospitals could learn a lot from them. The day of my father's death, Kelly guided us through all that was necessary. I can't imagine what we would've done without her. I will forever be grateful for the care they gave my father and our family.

    Unity Hospice & Palliative Care

    Unity Hospice & Palliative Care

    3.0(4 reviews)
    107.0 miClear Lake

    I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

    Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

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    Unity Hospice & Palliative Care
    Unity Hospice & Palliative Care

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    Generations Center for Senior Living - assistedliving - Updated June 2026

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