The response to our son's needs have been treated with kindness and compassion, not mentioning the…read moreprofessionalism displayed by all the staff at large, special thanks to Laura.

Canceled the contract 4:23 on a Friday evening so it was impossible to find another home healthcare…read moreand the one we found was as crazy and had to be fired

I absolutely love volunteering here at Katy Hospice, LLC. I love interacting with the patients. I…read moreenjoy spending time with our friendly and caring team. Forever happy I found this place.

From the owner: Our Core Values: Trust, Integrity, Compassion, Respect,…read moreDignity, Excellence, and Diversity We build trust and integrity by adhering to sound moral and ethical principles with every decision. We provide compassionate care, which fosters respect while preserving dignity in hospice care. We strive for excellence by exceeding all expectations. We cultivate diversity by fostering a culture that celebrates people of all races, nationalities, religions, or cultures.

The majority of my family are patient's here. That's how much I trust Dr. Gail…read more Telemedicine consults available and are most convenient for me. N.P.'s are great as well!!

From the owner: Katy Supportive Medicine is dedicated to providing the highest quality comprehensive care to all…read morepatients in health and illness in the most compassionate manner. We strive to improve the quality of all patient's lives to increase their sense of well-being.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

Complete bait-and-switch. The admissions representative sold us on services and timing that simply…read moredid not happen. When my mother was discharged home, we were told her equipment would be delivered the day before discharge. That did not happen. We were also told a hospice nurse would be at the house waiting to assess her when she arrived home. That also did not happen. I had to call multiple times just to find out where the equipment was and when a nurse would arrive. We then learned she had not even been fully admitted yet. It took several days to sort everything out during a very stressful time. One nurse who came out did not appear to know how to use the oxygen equipment. A week into hospice care, we still had not seen a nurse aide and again had to call to ask what was going on. The organization has felt extremely disorganized from the start. Communication between admissions and the clinical team does not appear coordinated, and the promises made to our family were not followed through. Most concerning, the nurse assigned to care for my dying parent has spent significant time on her phone during visits rather than focused on patient care. This has been incredibly disappointing during one of the hardest times for our family. Families considering hospice should ask detailed questions and verify exactly what services will actually be provided and when.

Good staff. They took care of my client. The night CNA gave him a shower sometimes. He got rehab in…read morethe GYM sometimes. We watched movies in his room. Sometimes they would get him in his wheelchair which I liked because he could get some physical therapy. PT is great. The night nurse called EMS one time to get my client to hospital. Lots of nurses at this Nursing Home. They respond to situations!! OT is pretty good also!! Thank You all.

The floors are sticky. The don't assist with uncle, he can't see. He's in a room with another…read moreperson and the person start yelling at him, thought he was taking his wheelchair, but he wasn't he can hardly see. The staff don't care.

I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

Nurse Miriam who admitted my father but the wonderful incomparable NURSE TONI BROOM who cared for…read moremy father as his assigned nurse were without a doubt ABSOLUTELY incredibly professional knowledgeable but above all kind ,caring ,supportive and compassionate. They went above and beyond to help my father. I highly recommend Vantage Hospice since everyone we encountered through them such as the social worker Mary , the Priest Father Raphael and the DME company were all top notch. They coordinated care and got services out to my fathers home promptly and made the entire experience seem less and stress free. Fortunately my father made a dramatic improvement and we had to revoke services but despite that they were still supportive. This company cares and it shows by the quality of the professionals they have working for the company. I also felt comfortable knowing my best friend who I have known for 47 years also used Vantage to care for both her parents until their passing. They too had a great experience during a difficult time. As a physician and most of all as the daughter of a wonderful elderly father I wholeheartedly recommend Vantage to any body who is in need of hospice services. Lola Reis MD

My mom was under Vantage Hospice Care for a brief period in March 2024. Concerns included:…read more1. Dropping off and picking up their equipment as scheduled 2. Never received in person visit from hospice chaplain...even when mom passed 3. Delivery of hospice meds to wrong address...hospice nurse was prepared to notify police and make a report, search my moms residence due to narcotic nature of missing meds. My sister and I, not Vantage nurse or personnel, did due diligence and discovered the meds had been delivered to another address to a person with similar name. 4. Poor bedside manner...except for person who performed hygienic duties. She was efficient and pleasant. 5. Person who picked up hospice equipment seemed angry. He apparently had been assigned after designated person did not show up. Overall not a pleasant experience given the circumstances.

They should be ashamed to call themselves a hospice! They say they stay in contact with the family…read morefor up to a year. Well, we've not heard from them since my mom's funeral service and it's been almost a year.

My husband's hospice care was excellent. They took such good care of him. I needed nothing. They…read moreprovided everything and they were fast anytime I needed them. They were so caring. I appreciate them so much, and I will never forget how they helped me and him.

I have nothing but good things to say about the staff and caregivers that I have encountered at…read moreDevotion. From Jeff who got us enrolled and became a forever friend, Marci, our wonderful nurse, and CoCo our aide that came out and cared for and bathed my husband. There were others but my mind is blank. Every need we had was addressed. When we needed more meds, it was delivered in one hour. The lines of communication were always open and they literally felt like family. I would recommend them highly to anyone that may need this service. I hope you don't but if you have to face it, these people are the best!