While my father was in Sonder Hospice Care toward the end of his life the staff was very empathetic…read moreand compassionate. They were angels helping usher him our of this life. The entire staff was available to my family as a means of support. We are truly grateful to have had them by our sides as we experienced the loss of a loved one.

The whole staff was wonderful with Ron. I'm very grateful for all of them. Lloyd goes above and…read morebeyond so do the nurses and the assistants I will be forever grateful for the care they gave my Ron. They did much more and went out of their way to help I'm so grateful

I recently had a friend stay here for 3 nights as they reached the end of their life. I cannot…read morebegin to say how grateful I am for the staff and the accommodations provided. This place simply handles things differently: they take a gentle approach where educating friends and family of the passing is priority. I felt extraordinarily comfortable and safe/secure as I watched my friend pass as the nurses were more than well-equipped to do their job. Every question I had (and I had a lot) was answered kindly, without judgment. I never want to see anyone pass again here but I would strongly recommend this place. Thank you, Mary, for all of your help.

Everyone's knowledgeable and kind. With regards to our…read moreexperience - we highly recommend Hospice Austin.

Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

I had a near death experience when I became a patient with Compassus. That was the best day of my…read morelife because a year and two months later I was discharged in good health. I had the best care in the world, best aides, and the very best nurse, Tami Moore Waugh. From the very beginning of this journey she was compassionate, kind, caring, and explained everything so that I could understand it. Whether good or not so good. She kept on top of all my medications and communicated with the doctor if she saw a need for change. She made me feel comfortable with the condition I was in, and would go out of her way to make me more comfortable. Now, praise God, I'm on my own but I miss her terribly. I'm 88 years old so I know it won't be too far off when I may be with Compassus and Tami again. They are fantastic!

We were fortunate to find Suncrest Hospice for my husband after his debilitating stroke. Our Care…read moreteam which consisted of Whitney, RN, and Felicia his CNA, and Siera, our social worker were absolutely the best. It was always a high light in our day when they came to the house. They always made me feel better about the care I was giving and were so sweet in the way they cared for my husband. Whitney was my rock and I feel like she has become a beloved member of our family. I was so relieved when she arrived the day my husband passed. She took all of the stress of the situation onto her shoulders and handled it with the love and attention we needed. I would recommend the care team at Suncrest to anyone needing hospice services. The only issue we had was with the supply person, Melissa. For whatever reason she took a dislike to us and refused to supply food for my husband who was on a feeding tube and had to have special supplements. On several occasions he would have had to go with out food for 2 or 3 days if I had not ordered and purchased food myself. At one point, the food she did send us was clotted and no good. When I reported it and asked that more food be sent, she accused me of leaving the food outside in the heat and again procrastinated on sending the replacement. My husband's care team stepped in and stood up for my husband's needs against this obstacle. I can't say how much I appreciate how Whitney, Felicia, and Siera stood behind my husband and I in this difficult time. They really saved the 5 star review in spite of Melissa's shortcomings.

Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

I have worked with several agencies trying to find the perfect match for my parents and Homewatch…read moreCareGivers did not disappoint. My dad is in in-home hospice and my mom is in desperate need of help. Bella and Bo have been wonderful. The care givers they send treat my parents like family. I highly recommend them.

This was an excellent experience for me. I was very nervous after my surgery but Erica was…read moreincredible and helped tremendously. Great company!!

Cella Bella offers general caregiver services as well as hospice care in private homes and…read morefacilities. I am a resident in a Senior community, Solstice, located in South Austin. I have been a Cella Bella client for 2 years as I require caregivers to assist me getting in & out of bed, getting dressed, and showering. All the caregivers are sensitive to my needs and my preferences. I highly recommend Cella Bella.

Cella Bella and especially one of their employees, James goes above and beyond in service and…read moreexcellence in his job. he cares for his patients and does his work efficiently. kudos to Mary and her team. Jackie

When the time comes to make a decision for support for a dying loved one, Hospice is the…read morecompassionate choice. At least, that's my opinion, after going through this process a few times over the years. That said, not all Hospice providers are equal, and some are more available or less supportive, depending on the facility and your unique situation. I had the support of Odyssey Hospice for a year and a half for a dying relative, which is probably longer than most people use Hospice for a particular instance. My relative was at his home, then at two different facilities during that time, and they weren't facilities where Odyssey normally visits. They were undaunted by this, and made weekly visits anyway. They were able to work with my relative's current doc, who happened to be a visiting geriatric physician and already had a relationship with Hospice in general. So we went ahead with them. The chaplain, Richard, was the bright spot of the entire experience and went above and beyond his role in providing support. I think I stayed with this Odyssey (aptly named) because of him. I'd give him 5 stars. Unfortunately, we were assigned a nurse that we didn't like and were stuck with for the entire time, and they are the one who directs care and support for the patient. She ended up putting a lot of their job on me, making me run around town picking up medical items and medications during my work day, calling me at incessantly at work, and laying on the guilt nice and thick. I dreaded the sound of her voice. I'd give her one star because you're not allowed to give zero. There was some turnover in the social worker department during that time, and while each MSW was decent, it was hard to start over. As far as I can tell, their job consisted of providing lists of facilities and services and listening to me rant while I became increasingly more frustrated. Unfortunately, I still had to do everything myself while I was trying to work and be a mom. Two stars. One thing I'd advise if you're in the situation to need Hospice support is to ask your doc or facility manager which one they'd recommend, and make sure they can support you in your particular situation. Another piece of advice: don't be afraid to switch to another Hospice provider when it turns out they can't. As I've found out later, it's a fairly simple process.

I want to take this time to say Odyssey Hospice has been amazing in it's care for my father. Rick,…read moreBrandon, Elizabeth, Robin and the entire staff have made themselves availble any time for any reason. They have answered all my questions and made sure the family is best prepared for the final days of my fathers life. The on call nursing staff have been outstanding. At a time when a real spiritual connection is needed to get through the day I can say, Thank God for " Odyssey"

I have had an excellent experience with Kimberly the social worker at the inpatient facility for…read moreBeacon Hospice. She is extremely compassionate and is always working hard to find support for patients and families in their time of need!

Can't say enough good things about this facility and the caring people there. Always someone close…read moreby and checking in. I felt comfortable leaving occasionally, knowing she was in great hands and they would see to all her needs. She was treated with respect and dignity and so was my family. We could visit 24 hours a day and there was always a nursing staff to answer questions or give me info on how she was doing. They all made a difficult end of life time much easier for all of us. They do it right.