These guys were amazingly patient and competent, with both a retail worker and the manager…read morecommitted to helping my mom out with kind of a complicated transaction - adding a new device and merging accounts - shot out to Cassidy and the manager. The only reason it's 4 and not 5 was that the process on the Corporate side involve a crazy amount of ID confirmation - but as far as the store side, super patient and kind. Highly recommend if you're struggling with the "shstem".

I went into the store yesterday to get some help with my Apple Watch. I worked with a…read morerepresentative named Paula, and she was amazing. She spent almost 2 hours with me, trying to help solve my issue. She spent over an hour and a half on the phone with technical support, while I was with her, so that she could help me. She was calm and friendly and helpful. I was really frustrated when I walked into the store, and felt much better when I left. She deserves a raise!

The employees at this location are great, but some of the policies and procedures I've been dealing…read morewith have been ridiculous . I went in one day to try and upgrade my phone. My father is the official account holder and so when I was asked to provide a PIN number for the account I called my father and had him on speaker phone as he lives two hours away. My father could not remember the PIN and so I was denied upgrading my phone. My father visited another location and made me an authorized account user. I went back to try upgrading again. I was asked to show identification and my drivers license had expired the previous month. I was told that in order to upgrade I had to have a license that was not expired. I drove to the BMV and waited two hours to renew my license. I was given a paper copy of my renewed license and then drove to US Cellular for a 3rd time to upgrade my phone. I provided the paper copy of my license that showed it was renewed and a copy of my old license that showed my picture. I was told that since the BMV did not put some sort of sticker on my license it could not be accepted and I was turned away for a 3rd time. I find this absolutely ridiculous to put a customer through this. I understand the importance of identifying the individual looking to upgrade but why was my expired drivers license not enough? Since when do you need a valid license to buy a cellphone? I had multiple forms of identification that proved my identity. Then to turn me away even after I brought proof of a renewed license all because I did not receive some sort of "sticker." I will attempt a 4th visit after my new drivers license comes in the mail in two weeks but my patience level is already low with this store.

The store employees are great. Unfortunately U.S cellular itself is atrocious. I went with this…read morecompany because it was the only company I could get a good signal at my house. That was 7 years ago. My ability to make a call has been on a steady decline. I live just outside Bangor and almost every call is dropped or breaks up unless I walk down my driveway. I'd get better service if I messaged people via smoke signals. I don't know if the T-Mobile deal is what impacted it or not, but I'm certainly not getting my money's worth. Again the store employees have been great when I've been in there. I would give them a 5 star review. U.S Cellular as a service provider, and I use that loosely at this point, I would give them a 1 imploding star.

I've had service with US cellular since 2008 and their customer service is horrible. I wanted to…read moreupgrade a 7 year old flip phone and saw a iPhone advertised for $49 but when I showed up to buy one it was $299 plus $55 per month for service. My US cellular Samsung phone is extremely slow with crappy reception. I also have a cheap Nokia on Straight Talk which works flawlessly and fast with great customer service.

I'm older and not good with phones. I went in there to just pay my bill and one of their commission…read moreagents lied to me about my plan I've had for years and talked m into getting a slightly less expensive plan that ended up being more expensive in the long run. Wouldn't recommend this store to anyone but especially to anyone like me that has to have help with this newer technology. I went back in the next day and essentially they said 'tough' in a more customer friendly way. I'd warn anyone off of us cellular in general but especially this store. Make sure you go through both plans thoroughly and compare and don't trust them blindly.

This is a small restaurant that is a big deal. Freshly made food that feels like dad made it …read more Service is over the top awesome ! The cook and server were amazing. I can't say enough good things about i

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dish, like everyone else that provides internet service in the sangerville area discriminate…read moreagainst us disabled people that are on low fixed income!!! who can afford $50, $100, or $150 a month on social security disability????? you try to live on $900 a month!!! not a week, a month!! that includes mortgage payments, car payments, home and car insurance, food for 2 people and $150 a month goes to plan b of medicare!!! i just need internet service to watch my camera system, so when someone comes on the property it will ring my phone and record to my phone who is there so i can talk to them and find out what they need... or call the police... but these people think we are billionaires!!! stop discriminating agaist us and make a plan $10 a month for 3meg $15 for 5 meg and $20 for 10meg with all taxes included and no contract!! just have to be over 55, or disabled, or a vet to get those prices!!! step up dish!! stop discriminating aganst us!!! you're not getting a penny from me now as well as thousands of others, but if you get these plans you will get thousands of us giving you monthly checks!!!! think about it!! get it fixed!!!