We moved back to Maine a few years ago after several years in Florida. We turned to Spectrum to set…read moreus up. We only needed Wi-Fi and weren't interested in a cable package. They applied no real pressure to sell us more, so that was fine. They were also helpful getting our Wi-Fi set up, both in person and on the phone. During the first few years the service was nothing but excellent. Our download speed is excellent, and I think we just lost our Wi-Fi a couple of times briefly. The service seems more spotty recently, not with outages but rather with clocking and delays in websites or our smart tv apps. However, that could be related to our having several more devices using the service than we used to have. But my most recent interaction with Spectrum was dropping off equipment for our neighbor who is in Florida. I was surprised to learn the Spectrum office was open 12-5 on Sundays. It was convenient for us that day, but I am not sure it is worth being open for just five hours. Not great for the employees, but it worked for us. If you do go in without an appointment, be sure to sign in at the computer station at the front of the store. I walked right by it and was told by someone else. The employee who dealt with us was fine. Now a rival new service in town is promising better Wi-Fi for $10 less, but I saw in the fine print that after the first year the regular price kicks in for $10 more, so we are sticking to the known quantity for now.

The Bangor Spectrum is unacceptably understaffed requiring customers to wait and wait some more. On…read moremy recent visit, the customer ahead of me had been waiting for two hours. This dismal service is part of this company's culture.

The employees at this location are great, but some of the policies and procedures I've been dealing…read morewith have been ridiculous . I went in one day to try and upgrade my phone. My father is the official account holder and so when I was asked to provide a PIN number for the account I called my father and had him on speaker phone as he lives two hours away. My father could not remember the PIN and so I was denied upgrading my phone. My father visited another location and made me an authorized account user. I went back to try upgrading again. I was asked to show identification and my drivers license had expired the previous month. I was told that in order to upgrade I had to have a license that was not expired. I drove to the BMV and waited two hours to renew my license. I was given a paper copy of my renewed license and then drove to US Cellular for a 3rd time to upgrade my phone. I provided the paper copy of my license that showed it was renewed and a copy of my old license that showed my picture. I was told that since the BMV did not put some sort of sticker on my license it could not be accepted and I was turned away for a 3rd time. I find this absolutely ridiculous to put a customer through this. I understand the importance of identifying the individual looking to upgrade but why was my expired drivers license not enough? Since when do you need a valid license to buy a cellphone? I had multiple forms of identification that proved my identity. Then to turn me away even after I brought proof of a renewed license all because I did not receive some sort of "sticker." I will attempt a 4th visit after my new drivers license comes in the mail in two weeks but my patience level is already low with this store.

The store employees are great. Unfortunately U.S cellular itself is atrocious. I went with this…read morecompany because it was the only company I could get a good signal at my house. That was 7 years ago. My ability to make a call has been on a steady decline. I live just outside Bangor and almost every call is dropped or breaks up unless I walk down my driveway. I'd get better service if I messaged people via smoke signals. I don't know if the T-Mobile deal is what impacted it or not, but I'm certainly not getting my money's worth. Again the store employees have been great when I've been in there. I would give them a 5 star review. U.S Cellular as a service provider, and I use that loosely at this point, I would give them a 1 imploding star.

Tried to get several antenna installed for TV and HF radio. Last week I was told that they could…read moreinstall a radio antenna. This week they can't, and while talking to a staff member they ended the call by saying "Thanks a lot", swearing at me, and hanging up. This is the place to go if you're into rude and unprofessional conduct and unpleasant service.

From the owner: Gene's Electronics is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Bangor, ME. DISH is the best choice for value, technology and customer service. Call or stop by today.

I've had service with US cellular since 2008 and their customer service is horrible. I wanted to…read moreupgrade a 7 year old flip phone and saw a iPhone advertised for $49 but when I showed up to buy one it was $299 plus $55 per month for service. My US cellular Samsung phone is extremely slow with crappy reception. I also have a cheap Nokia on Straight Talk which works flawlessly and fast with great customer service.

I'm older and not good with phones. I went in there to just pay my bill and one of their commission…read moreagents lied to me about my plan I've had for years and talked m into getting a slightly less expensive plan that ended up being more expensive in the long run. Wouldn't recommend this store to anyone but especially to anyone like me that has to have help with this newer technology. I went back in the next day and essentially they said 'tough' in a more customer friendly way. I'd warn anyone off of us cellular in general but especially this store. Make sure you go through both plans thoroughly and compare and don't trust them blindly.

This is a small restaurant that is a big deal. Freshly made food that feels like dad made it …read more Service is over the top awesome ! The cook and server were amazing. I can't say enough good things about i

From the owner: Timberwolf New Media develops web sites, implements Search Engine Optimization (SEO), Pay Per Click…read more(PPC) Marketing, and Social Network Marketing for companies in Maine and the rest of New England. We have current ongoing projects with major Maine businesses as well as solutions for medium and small businesses and organizations in the New England area. Our services, software, and methodology will help your business become brand recognized and trusted by your customers and area of operation. We can offer solutions for companies looking to have the face of there business online be managed completely by someone else to the type of businesses that want to run everything themselves and just need development and set-up work. Timberwolf New Media is certified by Google in Marketing online and can help you reach your customers with direct sell and brand marketing. For your Maine Web Design needs you need look no further than Timberwolf New Media.

dish, like everyone else that provides internet service in the sangerville area discriminate…read moreagainst us disabled people that are on low fixed income!!! who can afford $50, $100, or $150 a month on social security disability????? you try to live on $900 a month!!! not a week, a month!! that includes mortgage payments, car payments, home and car insurance, food for 2 people and $150 a month goes to plan b of medicare!!! i just need internet service to watch my camera system, so when someone comes on the property it will ring my phone and record to my phone who is there so i can talk to them and find out what they need... or call the police... but these people think we are billionaires!!! stop discriminating agaist us and make a plan $10 a month for 3meg $15 for 5 meg and $20 for 10meg with all taxes included and no contract!! just have to be over 55, or disabled, or a vet to get those prices!!! step up dish!! stop discriminating aganst us!!! you're not getting a penny from me now as well as thousands of others, but if you get these plans you will get thousands of us giving you monthly checks!!!! think about it!! get it fixed!!!

I hate getting a new phone. The wait is usually long and the store is usually a boy's club, where…read morewomen are ignored. Imagine my relief when I walked into Sam's Club and saw the bright pink kiosk with a woman assisting a customer. Needless to say, I was stoked. Elisabeth, the manager, Was personable and helpful. I got my phone on Wednesday, and hurried back to the store to get it set up. Piece of cake and it only took a half hour to get two phones working. What a great experience. I walked out of there with my shoulders down and quite relaxed. What a difference. Go to Sam's Club and get treated like a VIP.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This store has staff that can meet all of your needs. Experienced staff are ready to provide you…read morewith top level service and the best customer service around.

Kudos to Matthew and Laura at the Bangor Wireless Zone Store. I recently purchased an iPhone 13…read moreturning in my husband's iPhone 5. They downloaded data from his phone to my old 6s. They spent a lot of time during this process answering all my questions and giving me an update on the changes on my new phone. In my opinion they went above and beyond all my expectations. Thank you so much for your great customer service. Matthew and Laura were very respectful and amazing.