I purchased several items from Act 1 including transition strips and some flooring used for stairs…read more The service was prompt and helpful, I was pleased with the selection and I was happy with the pricing. I would recommend to others.

Great customer service and follow through. Very professional installation team. Highly recommend!read more

A COMPANY THAT TREATS YOU LIKE FAMILY, HAS SEASONED EMPLOYEES, AND AMAZING PRICES!!!! (This low…read morerating score makes no sense) If you're looking to do any kitchen or bathroom remodeling, I would stop your search and give them a call! After getting several quotes for a full kitchen remodel I went with this company and I couldn't be more pleased with the results. My only regret is I didn't have them build and install the cabinets. For a fully remodel kitchen and bathroom with hardwood cabinets, soft close draws, and Cambria quartz counter top I was quoted 19.5K from design to full install. Billy was the main representative I dealt with; he never tried to up-sale me, actually quite the opposite, was extremely knowledgeable, and truly made the whole experience smooth. Any concerns I had he quickly addressed or provided reassurance. If Billy was off Gary quickly filled in to help with what he could and was equally amazing. Ken, who works mainly in the back, builds the cabinets and also helped install my backsplash for an amazing price and workmanship. I have dealt with a lot of good companies, however I can truly say this one is in the top 1% for its professional, knowledge, and pricing.

Unprofessional. A guy in a goldish pickup truck with one of their trailers with their name in it…read moreTHREW A RED DRINK OUT HIS WINDOW AT MY WHITE CAR today when I was driving home from work. Screamed out the window I ran him off the road! Which i did not! Not sure if the guy had anger issues or what but he need reprimanded or fired and I wouldn't trust these people to build a dog house after this. Who wants to do business with people that damage people's property????

Finished the job on time and results were even better than expected. Their showroom is filled with…read morechoices. Clear communication, fair price. Will use again should need arise.

I had enough of my old carpet and needed new flooring. The staff at W&W was great in answering my…read morequestions and getting me a great price on different options I hadn't thought about. I like the one on one attention you get here versus Lowe's or Home Depot because they just sub out the work to someone else. W&W takes are of you from start to finish and is available to call unlike other companies!

Dan, sales person, was fantastic is helping make decisions on type of carpet, type of pad, and…read morecolors! Dan came out and measured the areas for our rugs which are almost wall to wall but we did not want to ruin our hardwood floors and Dan made the recommendation of the rugs and the correct carpet/rug pad to not discolor the flooring underneath which some cheaper brands will do. Big shout to Dan for that information. Plus Dan was great! Not pushy, just very understanding of our needs and wants. The girls in the office, Amanda and Ashley, and one other girl sorry cant remember her name, forgive me please, but we're always friendly and polite and kept us updated on our order. Would definitely recommend to anyone looking for wall to wall flooring or rugs.

Wonderful LVP products and support. The sales and office staff went out of their way with help and…read moreencouragement on my diy flooring project. Not only did they have all the supplies needed for the project, they also provided follow-up help during my installation when I came in with a few questions and pictures after coming across an issue during demo. I could tell they genuinely cared for and were interested in the outcome of my project. I've recommended them to several others considering flooring projects.

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

I had a great experience with Floor City, both with the sales staff (Terry) and the installation…read moreteam (John Adams and company). The job was done slightly ahead of schedule and the final price was $200 less than the estimate. Update: My review is of the sales office and installation team in Pensacola, FL. For some strange reason it is showing up as referring to San Francisco.

We have bought tile from Floor City USA for several home projects during the past 10 years and have…read morealways been impressed with their service. All of the people there are super friendly, helpful and knowledgeable. Gary, the installer who put down tile in our hallways and front and back porches for our first order, did an awesome job. We requested him again this year when we replaced carpet with more tile. Once again, he and his crew delivered excellent work. I give them the highest recommendation possible!

Making an appointment was easy and the crew showed up on time. The price was fantastic. It's not a…read morebig house and there is a lot of uncarpeted area. But I included 3 8x10 area rugs. The estimate matched the final charges. I did include a tip because they did a great job and they moved the heavier furniture pieces I could not move as an elderly lady. Highly recommend and will use again. They charged at least 50% less than the other guys

From the very start, these guys were very helpful and fit me in their schedule in a timely manner…read more Bryan cane out, early i will say. I like that. The office called ahead of time to confirm appointment. From the time Bryan got there, till the time he left, he was very professional and knew exactly what he was doing! I had a few bad spots, thanks to our puppy, but Brian cleaned our carpet and even patched a few areas, and you can't even tell there is a patch. He did Awsome work. I didn't realize how dirty the carpet was, but, it looks like New Now!! Its clean and even smells clean! This is a locally owned small business and I am so glad we found Bryan!! I highly recommend these guys!! Oh, and excellent price as well!!

I own a house that I rent out and being that I live out of state, good communication with me and my…read moretenant is a must. The folks at Tight Line not only communicated well with both of us but also responded to any questions rapidly and were highly respectful the entire time. First box checked! Second box - quality of work: Mr. Gibbs and his crew painted my ceiling, touched up the walls, pressure washed my entire exterior + driveway, installed cabinet handles, and sanded / painted the front porch railings and rear door trim. Their work was outstanding. Seriously, their price is very fair and even lower than others had quoted but their level of work was second to no one. Second box: friggin nailed it. Lastly, they provided thorough estimates, stuck by their word, and provided pictures of all work completed. Even my tenant went out of her way to compliment their efficiency and quality. Use them for your next job and you won't regret it.