This rewards program is a big scam every time i earn a credit it expires soon as i go to use it ,…read moreBad experience. Cashier gets cocky to boot smirking

Excellent service, very friendly at the Nellis location and very helpful and knowledgeable. Thanks…read moreto the team for always providing great products and helpful suggestions.

Brought in my own mufflers for my Scatpack charger on a Saturday morning and Eduardo took care of…read moreeverything in a timely manner and a great price. Highly recommend this place for exhaust work.

I brought my truck to Sahara Muffler to get work done on my exhausr, which required a bit of…read morefabrication. The owner Eduardo was super nice and friendly, The work was done quickly. Very professional and courteous service. Would highly recommend!

Not too big but not too small that you are not able to find the things you need for all of your car…read morerelated things, if they don't have it they will order it for you :) The first thing that got me with them is the customer service. You come in you get the hello and the smile (under the mask :) They are knowledgeable and willing to work with you to help. They do check engine test (like most places) and no problem coming outside to look at the car for you. Maybe they are not mechanics but they have knowledge and patience which is perfect. They work quickly and get everything you need. I also would like to point out that o didn't get the feeling of upsale (trying to sell you things you don't need or just recommend it to you for just in case. I will definitely stop here again for my car related things (as I like to do things myself most of the time)

I always have a good experience here but this review is for the driver Rj. I saw him while he was…read moreout and about and he's awesome very fast and straight to business he's really good at his job!!

I locked my keys in truck & Victor & Alberto went above & beyond to help me get access to my keys.read more

I was sooo happy after leaving here today. I let the lady at the register (sorry I didn't catch…read moreyour name) know that my battery light came on, and I would like to get it read. Immediately, she came out and checked my battery, and it showed it was not keeping a charge. We went back in, and she found the correct battery. I asked if they could swap it out for me, and she said yes. Kalvin came out to swap my battery. He was very efficient and friendly. I showed him that my seals were hanging off of the hood and asked him if they had anything to fix it. He went in and came out with some plastic screws and fixed it right up!! What they didn't know was that I came from another O'Reilly from down the street, and I had a complete 180-degree customer service experience with them. I won't go into detail on here of how bad the other store was. I know that from now on, this is the only Auto parts store I will come to with our 5 vehicles in the future. Thank you so much for the quick, smooth, above and beyond service that I received today!! God bless.

What a great exsperience with Gonzalo!!!…read more He really went out of his way to help me find my receipt!!! I live 20 miles away in Henderson, And Gonzalo saved me a long drive At 7 pm on a Tues. Evening!!! He told me the standard policy of Autozone and was so pleasant and Empathetic with my situation and saved me a trip there! What a great listener!!! Thanks again Gonzalo!!! Happy New Year!!! 2026

How are your managers so bad at inventory you never have what your stocks says you have. Don't…read moreblame theft because I'm talking things you need to go in the back to get. Worst store location ever

I used NPA for couple parts. The prices and the customer services was amazing. I will never go to…read moreauto zone again.

I called a few places in town and it gets no better than New Patriot Auto Parts, excellent service,…read moreeverything was explained to me throughout the process, I'll definitely be going back and referring friends and family, special thanks to Paul for being a real professional

Every time I come to this place it is the most comfortable experience. And as a woman taking their…read morecar to the shop, that is so hard to come by. For years, I've always had salesmen trying to upsell me on services I don't need and pack on hidden fees. They treat you just like you're family here. I've been dealing with a car rattle for weeks and when I walked in, they had me in and out within a half an hour. I would pick them over a car dealership (or any other mechanic) any day of the week. Good, honest work, fair prices, and kind faces. This is the type of mechanic shop the world needs more of. Thank you guys so much for always keeping me on the road.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.