We've been bringing our vehicles to Matt at Passion Auto for a few years. We live about 60 miles north of Vegas in a small rural town. Matt is very accommodating to us, in fact he goes out of his way to make sure we have the smallest amount of inconvenience as possible. We've also found the shop techs to be efficient and capable. I would recommend this shop 10/10, and in my experience that is rare for an auto shop. We'll be long time customers of Matt's for sure. read more

While visiting Vegas from California, my engine light went on. I chose Passion Auto Repair based on location and their good Yelp reviews. The very short version is they did an excellent job repairing my 21 year old Toyota RAV4 SUV for a fair price, in the allotted time they promised, even despite finding an additional problem during the repair. They showed me the original problem in their garage, and when they discovered something else after I'd left, they sent me images and talked me through what they found, confirming my approval to proceed before doing any work we hadn't yet agreed on. I held off writing this review until I drove the 5+ hours home in case it broke down in the desert. Needless to say, due to my 5 star review, that didn't happen; she's running just as well as before the engine light went on, and I highly recommend Passion's services. I also like that they have a guarantee on their work, and since it's through Nationwide I could've even used it back home in CA if there was an issue (instead of having to drive back to Vegas). I hope I don't need auto work in Vegas on future vacations, but if I do, I'll be going straight back to Passion. read more

This place has become my go to for my car repairs. Most places gouge, especially for any Mercedes. They do great work and are extremely honest. They will tell you what is actually needed and not what they want to bill you for. Their prices are also very reasonable. read more

They honored a battery that I had gotten from them over a year ago that failed. replaced no charge very fast service and friendly service. Thank you. read more

Imagine a car mechanic charging you for replacing your alternator, then let you drove home pretending everything is fixed, then you found out not only nothing is fixed, the remote car key stopped working, then when you go back , the mechanic says oh it's not the alternator, it's the computer that needs to be replaced. Tell me this is not total incompetence if not a scam? read more

Passion Auto Repair - Now they're pretending I'm not one of their customers so I'm posting this receipt picture right here. - Auto Repair Near Me - Las Vegas, Nevada

A shop quoted me $700+ for replacement of rear shocks, so I asked around for a 2nd opinion. Passion Auto Repair gave me the lowest quote in town and was able to set up an appointment within the week. They were fast and reliable. Would recommend 10/10. read more

They were so great to work with! They helped me immediately and were very transparent, pricing was super reasonable and they got me in right away and kept communication the whole time. Will definitely bring my car back should I ever need service again! read more

Passion Auto is the best! I needed emergency help for my engine overheating. I called and Johnny got me in immediately. My car was done the same day and at an excellent price. Johnny and Matt at Passion Auto are the best. I highly recommend any other seniors who are looking for a reliable auto mechanic at great prices and even better customer service , please call Passion Auto! read more

We had a positive experience about 18 months again at Passion Auto, so when we had an issue with our Civic we brought it here. What an expensive and costly experience for us this time around! We showed Matt videos of the issue we were having with the car. If you drove it an hour or so, it would not restart once you turned it off. This led to being stranded at a gas station twice in a week. Paid $75 for a diagnostic check and was told we needed a new starter and a valve gasket cover. This cost us around $850. Well, the same exact problem happened on the same day after picking up the vehicle back up. So of course we brought it back. Then Matt says he believes it's a heat sensor. He believes he is 85% sure. He originally quotes us $228 more for that. After a back and forth , Matt knocks it down to $170. We agree to this because we don't want to start over with another mechanic. The same exact problem happens yet again. His solution is to then tell us to take it to the dealership. Wow. YOU are the mechanic and I am out over $1k and the car is doing the exact same thing it was doing the day before I brought it to Passion Auto. This is a civic with barely 50k miles on it. I feel very confident we didn't need a new starter at the very least. He insists it was covered in oil but no pics or videos or even just showing us. This guy took our $1k, didn't fix the problem at all and recommended we take it to a dealer after 3 trips to his shop in a week. That is unbelievable to me. Well, we did take it to the dealership and turns out it was the fuel pump. It was the fuel pump, Matt. That's all. Apparently the $75 diagnostic we paid for wasn't able to pick up the fuel pump as being the culprit. What diagnostic check can't pick up a vital issue with the fuel pump?? The car is now running like a champ but we are still $1 k lighter for repairs and parts we didn't need and clearly didn't fix the issue. I would not recommend this place at all anymore. I've never had a mechanic tell me to take it to another mechanic after taking my money before. At least the dealership knew how to fix the issue, and the car is running fine now. Good luck with this place. If they can't figure it out, they will just tell you to go to someone who can. Awesome. 1 star. read more

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Employee here backed my car into a lift post causing $2400 documented body damage. Matt the owner refused to pay citing old age of my car, even though 3 years I've paid them thousands. In court, they claim they fixed my car with $500 next door which caused more damage including door alignment issue shown in video below. They comped $400 for mechanical. This is all they would do. I am still out $1500 from their liability and have court transcripts to prove. This is their slogan "ultimate car repair experience" on their sign. Avoid at all costs. read more

Matt and Johnny are honest and trustworthy professional Auto Mechanics. Excellent customer service. Took me nine years of living in Vegas to find them. They give an honest estimate for the job with a great 2 year warranty. read more

Amazing, Matt is attentive and personable. High quality, very fair price. They communicated well and explained the problem in detail that I understand. I trust them. read more

Nice people. Took good care of me. The part delivery was late but they communicated well.

A very quick respond and great price! Easy to comunicate with will definatly call them again. read more

Omg!! The best experience ever & I can't recall the lovely mans name that was leaving that day for vacation & it was his wife's bday. He stayed after .& helped me get freeon in my AC on a late Saturday afternoon to allow me & my babies to get home.safe next day. So lucky I got this amazing soul & gentleman to help me! read more

Passion Auto Repair - Auto Repair Near Me - Las Vegas, Nevada

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I brought my car in because it was shaking and idling really rough -- I honestly thought I just needed a tune-up. Matt and his team immediately recommended a full inspection, and they went straight to the real issue. The engine mounts were completely shot and needed to be replaced. They gave me a very fair price using genuine BMW parts, finished the work way ahead of schedule, and got me back on the road fast. Even with a full shop, they treated me like a priority and delivered true 5-star service. read more

Passion Auto Repair - Auto Repair Near Me - Las Vegas, Nevada

10/10 service highly recommended! Fixed my A/C at a great price. I got my car back pretty quick and the guys were always polite professional. read more

Very knowledgeable and helpful,reasonable price. I will definitely be back anytime I need work done

Everything went so well! And they fixed it at my house! Reasonable! They worked on it until late at night so I would have a perfectly running car! read more

Great shop.. amazing service! Brought in my Mercedes for AC recharge.. diagnosed the issue went through everything in detail and gave me all options. Super honest will definitely come back!!! Thanks Matt read more

Average Experience, room for improvement.Communication could be improved , as updates took a while. the pricing also felt a bit higher side compared to other shops. It wasn't a bad experience , but it wasn't great either. I'm hoping they can improve on this aspects in the future. read more

Needed a quick response and quote for my broken sunroof. They not only responded within the hour they even gave me a fairly priced estimate. Thank you for your great customer service read more

prices are fair and the work quality is solid. I'm giving 4 stars because they were a bit busy so the wait slightly longer than expected, but you can tell they really care about the Job. Definitely a shop I trust. read more

Okay service, but could be better. The price felt a bet high for what was done, and the job took a little longer than estimated. It's not a bad shop, but there is definitely room for improvement to make it greatt. read more

I am always able to get my car in quickly and it's returned in a timely manner. Matt is very respectful and does a great job explaining information when my car needs to be fixed. I highly recommend this place as a safe repair shop for all females! Prices are fair and the job is always done right. I've gotten oil changes, my brakes, and power steering fixed here. read more

I have never been angrier in my life with a business. When I first took my car to Passion Auto Repair, I had high hopes. They had mostly good reviews, their prices seemed fair, and they were able to take me in right away. Unfortunately, that was the start of a nightmare. On my first visit, I paid $293.18 for spark plugs and an ignition coil. The very next day, my check engine light came back on. I returned, and they reset the light, telling me it was actually a fuel pressure sensor issue and quoted me $182.56 more. A week later, I brought the car back for that repair. After I paid, the mechanic literally told me, "Drive it around and see what happens. I have no way of knowing if the check engine light will come back on." The very next day...it did. At this point, I had been to their shop three different times for the same issue. My car is a 2019 Ford with under 40,000 miles, very well maintained, so these problems make no sense. Especially after they claimed to have "fixed them" Between the shady repairs, the money I've already lost, and the fact that the same issue keeps coming back, I no longer trust this business at all. Finally, I went in calmly to discuss a refund. Instead of professionalism, I was met with hostility. After a very defensive back-and-forth, the owner told me to "Get the hell out of his shop." I now truly question how they have so many positive reviews. My experience matches all the negative reviews word-for-word, and I wouldn't recommend this place to my worst enemy. I will be sharing my story with everyone I can so others don't get taken advantage of the same way. read more

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I cannot the experience was wholly bad. However, Matt neglected to provide me with a full quote, even though I expressly asked for the total before taking my vehicle to their shop. I feel like he withheld information to entice me to come in. That is a poor way to run a business. The staff were cool, though. And so far, my brakes are whatever. read more

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Needed a windshield washer pump replaced. Contacted Matt on Yelp! He responded quickly, asked a few questions and I set an appointment a few hours later. I arrived, he took some info and said "Ok, give me about 45 minutes." Car was done and ready in 30 minutes. Great service, great price. I found a shop in Las Vegas that did what they said they would do only faster. I'll be back next time I need any kind of service. read more

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a leak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6 read more

I'd consider coming back for simple maintenance, but might think twice for bigger repairs

Very satisfying to have a shop that takes the time to repair issues for me. 100% excellent customer service, skills and clean shop. Thank you and I appreciate your service. My vehicle is running smoothly in every way! read more

Once again great service from Matt and his team. Honest & timely communication, on time service. Thanks dudes

I had my FIAT checked out by Matt since this garage is close to where I live. He discovered a very expensive issue and recommended I take it back to CARMAX to see if the repair is under their warranty. He did not charge me for the diagnostic work and on top of that, he provided me with detailed documentation of the problem and cost. He went above and beyond for free. I will be back. read more

The service was reliable, and the mechanics seemed experienced. The repair was completed successfully, and I have no issues with the car now. It just took longer than expected. read more

Really fast reply, quick service, and great customer service through and through. Explained everything upfront. Would come back again

Truly grateful for Matt and his team at Passion auto repair. I inherited my brothers truck that was sitting for around 4 years. He went above and beyond to help get my brothers truck picked up and running. Super professional. Kept in contact with me along the way with the repairs. Great work and very kind. You can't go wrong with Matt and his team. He was also very patient with me getting it shipped to California. Thank you again Matt. read more

Passion Auto Repair - My Brothers old truck. - Auto Repair Near Me - Las Vegas, Nevada

I recently took my car in for service and had a great experience. The staff was friendly, professional, and took the time to explain everything clearly. They diagnosed the issue quickly, completed the repairs in a timely manner, and kept me informed throughout the process. I appreciated their honesty and attention to detail, and my car is running great now. It's hard to find an auto repair shop you can trust, but this team definitely earned my confidence. I highly recommend them to anyone looking for reliable, quality service. read more

I used Yelp to get a quote for fixing both my upper control arms for my car and got a couple responses and only Matt came back with a quote and would do the work. The other 2 responses said they don't do the repair. When I took my car in for Smog at one of the oil change franchises I had them put my car on the lift to check what was going on with my front suspension. They quoted me $900 to fix which I knew was ridiculous. Matt did the work for $555 + tax. I called him a couple days before coming in to make an appointment and got one right away the day I was off work. I dropped it off in the morning and it was finished a few hours later. Matt also showed me the old part which I had seen underneath the car and knew the bushings were dry rotted , but after they were off I could see how bad they really were. Also one of the ball joints was shot. It was the original parts on my car which is 20 years old. So it lasted a long time , but what do you expect of a heavy duty suspension on a P71 Crown Victoria that was once an undercover vehicle for Las Vegas Metropolitan Police Department. This car is tough as nails and super reliable. I would highly recommend coming to this shop. Matt is professional , courteous , knowledgeable , fast service , and reasonably priced. The shop is clean and well maintained. Thanks for getting me back on the road with a safe suspension and it rides so nice again. read more

Passion Auto Repair - My 2004 P71 Crown Vic , former undercover unit from LVMPD with only 135,000 miles - Auto Repair Near Me - Las Vegas, Nevada

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Every time I come to this place it is the most comfortable experience. And as a woman taking their car to the shop, that is so hard to come by. For years, I've always had salesmen trying to upsell me on services I don't need and pack on hidden fees. They treat you just like you're family here. I've been dealing with a car rattle for weeks and when I walked in, they had me in and out within a half an hour. I would pick them over a car dealership (or any other mechanic) any day of the week. Good, honest work, fair prices, and kind faces. This is the type of mechanic shop the world needs more of. Thank you guys so much for always keeping me on the road. read more

Hector was so professional I was very impressed. Although he did not end up doing the work his estimate was well within the range of my other estimates but he was by far the most professional in his presentation and his written estimate. He was on time, brought all of his measuring tools and got his estimate to me within the day. He is licensed he is bonded and I would use him in a heartbeat next time I have the chance. Also his estimate included very detailed information on what was included exterior preparation daily setup cleanup, final walk-through paint and materials, unforeseen conditions work standards warranty customer responsibility cancellation and a payment schedule. read more