I saw that someone posted a bad review on here a few days ago and I feel like I have to give my 2…read morecents because i completely disagree. I came to this shop once about 5 years ago. Though the work they did was fine, I was underwhelmed with the customer service and prices so I never returned. Well, this year my regular shop was too busy when I needed them so I called ACR to see if they could fit me in last minute. The customer service this time was outstanding. They got me in that day, worked with my schedule, communicated with me and didn't talk down to me like most mechanics do. They were understanding of my tight (not working right now) budget and worked with me to get the cost down. Now when I need something done I call ACR first. It is true that they aren't always going to be as fast as a big chain store or the dealership service shop. They are a small business. I'm not sure how many employees they have but its only a few. If 1-2 employees get sick (like they did this past week) it's going to have an impact. So....yes, the culture has changed and IMO it's for the better. The staff actually treat you like a person and not just a dollar sign. If all you care about is getting your car in and out asap with no human interaction, go get your car serviced at the dealership shop and pay 2-3x as much. This is where you go when you want a mechanic that treats your car like it's theirs and talks with you like you're a neighbor/brother/friend, not at you like just another customer.

I requested a specific quote to replace both front headlights and the daytime running light…read more Through Yelp, I received a $150 flat-rate estimate, and I even texted the day before to confirm that the total was $150 for the agreed upon work. I never received a response. Later, I received conflicting information from the assistant, who stated the work would instead be $180 per hour, despite the original flat-rate quote. What concerned me most was the lack of professionalism. The owner called me while appearing to be intoxicated, used profanity during our conversation, and repeatedly described himself as "a man of his word." We had a scheduled appointment, yet there was no phone call, no text, and no notice that anything had changed. I drove 40 minutes to the shop only to find it closed. Integrity is everything in business. Quotes should be honored or clearly communicated if they change. Appointments should be kept or customers should be notified. My experience did not reflect the level of professionalism or reliability I expect from a business, and I hope the owner chooses to make this right

The staff are genuinely honest, do not price gouge you and are professional. I cannot say enough…read moreabout there staffs kindness while I was having the worst day, there were able to squeeze me in replace my alternator and get me back to watching my daughters last day of her softball tournament. Coming from out of town having car issues is never expected, these guys really did save the weekend. Thank you! 10/10

WORST AUTO MECHANICS IN LAS VEGAS! We have been going to this automotive shop for over 10 years,…read morebut T AND M Auto on Oquendo will never get another penny from our family! Twice they had two different cars of ours for more than three days each time, and both times they said there was nothing wrong with either car! Both cars broke down on their way home. This last time, my 17-year-old granddaughter was driving, and the car stopped dead on Blue Diamond in the middle of Rush Hour! How do we trust anyone like this again? Both times, we had to pay twice to get them towed, first to T and M, and then to our home. I doubt they even looked at either car!! I will be telling all our friends, family, and co-workers to never go there! It has been a nightmare with them.

My gear shift broke the other day, so needless to say, I couldn't drive my van to the mechanic shop…read moreI regularly go to. I started a project on Yelp and Thomas the owner was quick to email me and knew exactly what the problem with my van was even before seeing it. He was very communicative with me and even showed up before the time he quoted! Pricing was also fair as I have been gouged by mobile mechanics in the past (I get it, the convenience of them coming to my apartment is justified, but one time I got charged over $600 for a battery and its cables and another time the tech mouthed off to my apartment manager, which isn't what I paid him to do!). LV Mobile Brake & Auto will be my new mobile mechanic from now on. Thank you, Thomas!

Did a good job changing the brakes on my Honda, but now the ABS light comes on, traction control…read morelight comes on, and the brake light comes and they won't shut off. And he never returned my locking lug nut key.

Matt and Johnny are honest and trustworthy professional Auto Mechanics. Excellent customer service…read more Took me nine years of living in Vegas to find them. They give an honest estimate for the job with a great 2 year warranty.

Amazing, Matt is attentive and personable. High quality, very fair price. They communicated well…read moreand explained the problem in detail that I understand. I trust them.

I will never go anywhere else! This place has me for life . They are honest and friendly,I would…read morerecommend this to anyone. They take very good care of my bmw so if it's an import or American they have it covered !

I can't find enough good words to describe the level of quality and professionalism I encountered…read morefrom Stephanie with Elliott Auto Service. Per my request they scheduled and performed a thorough car inspection. Not only Stephanie was always available when I had yet another question or request, she followed up with an elaborate report and a number of detailed photos that helped me make my decision without seeing the car, as I am in California. All this for a very reasonable fee! This company truly epitomizes highest quality customer service where they treat you regardless of how much you pay. Naturally, I added a bonus, as a small token of my appreciation!

These guys helped me out so much! I have a lowered car so…read moreit's tough finding people willing to work on my car. I needed axel installs and they communicated the whole way letting me know what needed to be replaced and got me back in the road smooth! These guys are honest and efficient with their work!

Responded, arrived, diagnosed and fixed my issue quickly. Mechanic was friendly and helpful…read more Don't feel that I got a great value for the service provided. I am not up for haggling so I paid what was requested, but it was well north of what I would expect to pay for less than an hour of labor with no parts involved. Next time I would have preferred to be given an estimate before the labor was finished.

They are the best! Everybody is very helpful. They definitely will not rip you off ! you wanna go…read moreto a trustworthy place come here?

HuSker Auto is a shitty place; they are completely incompetent. They recommended extra work on my…read moretruck but never fixed the actual problem I brought it in for. Now the truck is in worse shape than when I dropped it off. I'm furious because they had done great work in the past--that's why I decided to take it there and trusted them blindly; I left it with them based on my previous good experiences. They charged me $1,976. It was a huge amount, but I didn't mind paying it because I was almost 100% sure the truck would be in perfect condition. Now the truck won't even start; the service is absolute garbage. I called in frustration to ask what was going on--explaining that my truck wouldn't start and I was stranded on the highway shoulder--and the moron in the office played the victim, saying, "If you're angry, I can be angry too." I will never recommend them again, because both the service and the work are total shit. HuSker Auto es un sitio de mierda; son totalmente incompetentes. Me recomendaron trabajos adicionales en mi camioneta, pero nunca arreglaron el problema original por el que la llevé. Ahora la camioneta está en peor estado que cuando la dejé allí. Estoy furioso porque habían hecho un gran trabajo en el pasado --por eso decidí llevarla allí y confié ciegamente en ellos; se la dejé basándome en mis buenas experiencias anteriores. Me cobraron 1.976 dólares. Fue una suma enorme, pero no me importó pagarla porque estaba casi 100% seguro de que la camioneta quedaría en perfectas condiciones. Ahora la camioneta ni siquiera arranca; el servicio es una basura absoluta. Llamé frustrado para preguntar qué pasaba --explicando que mi camioneta no arrancaba y que estaba tirado en el arcén de la carretera-- y el imbécil de la oficina se hizo la víctima diciendo: "Si usted está enfadado, yo también puedo estarlo". Nunca más los recomendaré, porque tanto el servicio como el trabajo son una puta mierda. I'll be making a video for my Facebook and TikTok channels--which have millions of views--and confronting them in the coming days. You can find my TikTok page under the name Martyn Ramirez if you want to watch the video where I confront them.

We have an older Honda Civic, that's like a member of the family. We wanted someone knowledgeable,…read moreand willing to listen, unlike the dealer who starts telling you what is wrong, while billing you, then starts out with 5-hours of shop time, for an air freshener. Hector arrived at our home early, verified what I'd diagnosed via YouTube, and got to work. He finished in about an hour and a half, and billed me for EXACTLY what was quoted. As he did the "tear down" removing the wheel, he inspected the brakes and the wheel bearings, to give us a heads up. He gave us the ALL clear. I highly recommend the Pit Crew, and specifically Hector for automotive repair.

Got the job done, but could be better. It's not a bad service, but there are definitely thiings…read morethey could emprove on to make it better