My right toe developed an ingrown nail three weeks ago. I tried really hard to take care of it…read moremyself, but it kept getting worse. Yesterday, I went to the Emergency Room in New Braunfels and the doctor there did his best to excise the offending piece of nail. This morning, my toe was throbbing, and bleeding so I knew that things were just not right. I was not a prior patient of this practice. I called Dr. Ransom's office at 10:30 today, not realizing that normally they close at 12 on Friday. I fully expected to have to wait over the weekend to get an appointment. None-the-less, Dr. Ransom took my call... talked to me personally and told me to come right in. I arrived at his office quickly and after only a few minutes, I was called back to an exam room. Dr. Ransom explained why the ER visit didn't quite fix my problem. He was able to get the ingrown toenail out and bandaged very quickly. After suffering for three weeks, today is the first day my toe is only tender. Dr. Ransom's staff were all very polite and everyone was extremely nice. I recommend this practice very highly.

Wonderful office from the Administrative staff, medical assistants to Dr Ransom. Knowledgeable,…read moreprofessional, courteous and caring Rare qualities to find all in one office. Had to do a re-do on surgery I had years ago and Dr Ransom went over my options and together we chose the one best for my needs. I have referred other friends and family members to this office and will continue. Hopefully I will not need any more surgical foot care but if I do I know the best office in New Braunfels.

I have had several appts with Dr Brandon James and have only positive things to save about him and…read morehis staff. Never a long wait time, always thorough, and courteous and positive treatment outcomes. Dr. James takes time to listen to everything you have to say as a patient and has a very caring demeanor. Very highly recommended!

Excellent. Their appointments are scheduled so your not waiting long periods of time to see the…read moredoctor. Staff is helpful and very polite. The doctor is friendly, cares about your problem and ensures your well taken care. It a great place.

He is an excellent dr. Very nice and very caring. His team has always been very helpful and…read moreprofessional as well as friendly.

Run! Dr. Urteaga is the worst doctor I've ever been to and I've been to hundreds of doctors. He's…read morearrogant and uncaring.

He died October 5, 2021. He was against the covid vaccines…read moreand was vocal to encourage others to avoid them. He died of Covid. https://www.sorryantivaxxer.com/post/dr-steve-beito-62-new-braunfels-tx-podiatrist-anti-vaxx-dead-with-covid

Dr. Beito is amazing! Wait time is minimal, the office staff is friendly and very helpful and the…read morenurse is outstanding! Everything was explained in a manner that I could understand and I have never felt rushed. Highly recommend!!

Fraud I moved to…read moreTexas and saw Dr. Parker--all seemed ok. When I needed custom orthotics they told me they could write orders and I could go external to get it filled. BUT THEY CHARGED MY INSURANCE. I was offered to pay $60 for a box of store bought not custom inserts and informed it could not be paid by insurance. Much runaround trying to find orhtotic place to fill my order only to learned it had been paid to there office with me having zero to show for it. Too much--couldn't even figure out how to disptute with medicare and my aetna already paid. Terrible! Terrible!

I love this office. Friendly staff and short wait time. I was offered a drink while I was waiting…read more The doctor was very knowledgeable and she explained everything about my foot problem. She was a good listener with great bedside manners. This is my 2 cents if you looking for a good podiatrist on the area.

Dr Kerns is super good in explaining x rays and answering questions. Get in to see her very easily.read more

Same day appointment due to plantar fasciitis which had interrupted by walking routine. Saw Dr…read more Makenzie Kerns, who was very personable, answered all my questions, explained in detail what was going on with my foot and discussed footwear, stretching exercises and OTC meds for pain and inflamation. She administered a steroid injection which helped tremendously. The staff was friendly the facility clean and bright and cheerful. Great experience. Highly recommend.

The waiting room and every room is filled with fragrance plug-ins which is super bad for you. I…read morereally don't like fake smells and I had my newborn with me. I had to wait outside in the hospital corridor. Dr. Parker misdiagnosed me and was very flippant and overconfident. I still have the issue 6 months later that I went in for. and the issues that he said I had, haven't manifested. Misdiagnosis happen all the time, but it was very hard for me to be in the office when I had a headache from the smell, no fresh air, and felt like I paid just to see someone for 15 minutes. I will go to someone else who has a clean office. (I went in for a toenail infection and he told me I had incurable fungal infections in both my big toes that I just couldn't see yet. Incurable since im breastfeeding and cant take anti fungal medication. no fungus has showed itself and my original infection is still there.)

This review is about my new patient experience with Dr. Robert D. Parker MD…read more Dr. Parker was highly recommended to resolve my orthopedic foot issues as well as broken toe nail from an injury. Several of my providers said he was the best foot specialist in the San Marcos area. My initial appointment was scheduled for another day and I was on a cancellation list for an earlier appointment due to my concerns about the injury to my foot. An earlier appointment came up at the end of the day due to a cancellation and I quickly took it. My initial experience with Dr. Parker's staff was outstanding! The front desk staff are excellent and they have an amazing personality and explained all the paperwork, forms, and procedures that would be occurring. After I was led to the exam room I waited 30 mins for Dr. Parker to arrive. While waiting for him to enter the exam room I could hear him discussing me. He first asked "Why was I here, when we are closed?" and "Didn't they (the front desk staff) see the clock or have a watch to see that they are closed." He then asked the front desk staff if I was a patient of his or a new patient. When they said new patient he groaned at entered the room. The exam took less than 5 mins. He didn't exam my foot or address any of my issues. He said to schedule a procedure, which we were supposed to have done during this appointment, in 2 to 3 weeks. He was very rude and grumpy. I felt that me being in his office was an inconvenience to him personally and that my concerns were not valid in the least. After my exam I went to the front desk and told them my concerns. They were extremely apologetic and offered to talk to Dr. Parker about the issues. However, Dr. Parker was already getting ready to walk out the door. I guess whatever he had going on this afternoon takes priority over new patients. I would now like to address his website and the statements it says on it. "Dr. Parker and his staff are dedicated to providing you with individualized, high-quality podiatric medical care, delivered with expertise and compassion. At Hill Country Foot Specialist, you become a member of the healthcare team as Dr. Parker develops your personalized treatment plan." I did not feel appriciated or a "member" of his team. I felt like an inconvenience and did not have an individualized or compassionate care. "Through his warm bedside manner and compassion, Dr. Parker makes sure you feel welcome." There was no welcoming or compassion with this provider. "He listens to your problem and devises a plan that will assist in getting you on the road to a full recovery." He did not listen to my problem or even address anything other than saying he needs to do a procedure. Did not address my other concerns about orthopedics. "In addition, our caring staff strives to make each patient feel comfortable and welcome during their visit" The front staff and medical assistants are by far the BEST thing about this office. They could go to any other office in the city and immediately be welcomed. 10/10 would recommend his staff for another location. Dr Robert D Parker is not professional and I do not recommend him for your treatment or care. Any physician referring out to him should be aware of these critques.

My daughter went in for a procedure after an initial visit where they told her they took our…read moreinsurance. She went in for the procedure and was told there would be a large payment needed even with insurance. She decided not to do the procedure because of the unexpected large payment. No pulse taken, not so much as a stethoscope pulled out, yet she got charged another $60 copay? She wasted her time going there when all this could have been handled over the phone...oh yeah, but then they wouldn't get their $60 copay. I don't know anything about this doctor, but I do now her office staff are crooks

I would like to thank Dr. Phalen who solved a complicated running injury I suffered way back in May…read more2012. I had tried many different approaches but Dr. Phalen went over and beyond to solve the problem. She provided different, creative and persistent insights which led to the injury improving so that I can run again after 5 months. I highly recommend Dr. Phalen to anyone who has an injury to their foot or ankle. Thank you!!