I purchased a vehicle in cash from Ford of Lake Geneva on March 26, 2025. Living in IL, they said I…read morehad to wait 30 days before I would see my title since it had to go from WI to IL, then to me. On January 27, 2026, the IL Dept of Revenue sent me a late notice saying that they received my sales tax money late and there was a late fee. I called the IL Dept of Revenue and they said Ford of Lake Geneva was supposed to have the money in IL hands by April, 25, 2025 and they kept reaching out to them until June 5, 2025 when they finally received my taxes that I paid Ford of Lake Geneva back in March. At that point, a late charge incurred a penalty. The state of IL then followed up with Ford of Lake Geneva for the money only to be ghosted. IL Dept of Revenue reached out to me saying that I owed the money since the dealer has failed to pay them. I called the dealer and spoke to Cherie - the Partner/COO/Controller of Ford of Lake Geneva. She said that if I paid the state the money, she would send me a reimbursement check right away via a phone call. I then followed it up with an email. This is her response: From: Ford LG Tue, Feb 3 Hi. Thank you for your email. Please send the payment in and I will work on a check for you this week. The address on the letter is your current address correct? Cherie -- Thank you Ford Of Lake Geneva I followed up and was ghosted so I figured I better look into this company since I'm now out extra money for their issue. Looking at their BBB.org listing, someone had the exact same issue when they paid cash for a vehicle (not financed). Their title was sent very late to the state. This led me to look at the WI Circuit Court Access website in Walworth county for the business of Ford of Lake Geneva and all the management team (seen on their website). I'm in a very long list of people that they have had money issues with so I knew I had to move to making my request more official if I ever plan to be whole again. I got a follow up email after I opened the BBB.org complaint From: Ford LG Mon, Feb 9 Thank you for your email. A check has been issued to the address you enclosed in the previous email. I'm sorry for my delayed response, I was out last week with an illness. Look for the check in the mail sometime this week. Have a great day!! Cherie Still no check has been delivered from Ford of Lake Geneva and the state of Illinois has already cashed my check.

They are lawbreakers, hucksters, and elder/female/teen financial abusers. I've seen grandmas get…read moreless than wholesale on their trades, and then be despicably "financing" double the retail value of the used replacement car, all while being told their getting a great deal. Same happens to teens needing a first car and inexperienced or unsuspecting females being misled. For me, I offered their advertised price for a car (a law in Illinois), and they refuse to abide by the state statutes. The are giving us the silent treatment now.

These guys are the real deal! They will go above and beyond to have your car done right. I was…read morerear ended and needed to find a place to repair and paint my bumper. After seeing the awesome reviews at Collision Specialists of CL, I decided to give them a try and I'm glad I did. They took care of everything! They spoke directly with the insurance company and got all the details straighten out. My car was repaired in no time. I work with colors and color grading for a living and I'm very critical when it comes to color matching. These guys hit the color of my car dead on with no variations what so ever! They are professional and are very good at what they do. Your car is in good hands when you work with these guys. I can't say enough how world class they are. Keep up the great work!

They helped out with my insurance claim, they made calls for me, worked with the insurance…read morethemselves without my intervening, and fixed my car the way they promised. They even cleaned it super good, the way it was never cleaned before probably

Wanted upgrades for a '72 Corvette. 13 weeks and $42,000 later, I couldn't drive the car. Had to…read morehave it towed home. They also put in the wrong transmission. Then that looked at me like it is my fault. " Buyer Beware"!!'

They did high quality work on a timely basis. Great customer service as well. My car was ready…read morewhen they promised.

I've had my share of fender benders and have learned the dealership is an expensive place to fix…read moreyour car. Someone told my husband about The Car Studio a few years ago and we've been going there ever since for both my car and his. The pricing is fair, they are quick and our cars come out looking as good as new. We've recommended it to several friends and all have been happy. While I never want to visit The Car Studio, s*** happens so it's a great option if you need to fix your car for a fair price.

I brought in my 2018 Honda Odyssey for my front bumper fix. I hit a rock and completely teared my…read morefront bumper off and also ripped the fog light and turn signal wires. So the entire front bumper plus electrical works needed to be replaced. Thank god I found the Car Studio based on other good reviews! Stan the owner is honest and responsible. He quoted me $1K LESS than other body shops around the area for the job. He delivered my car within the timeframe he estimated with beautiful results! My car was like brand new afterwards and it looked like the accident had never happened! He also went above and beyond try to save me money. He explained that the electrical works Honda quoted him would add an additional $700 labor cost on top of his estimates but he was able to find a junior electrician for the job and he did not charge me a dime extra! Highly recommend The Car Studio!! You can rest assure that you will get the perfect results with honest pricing.

Ismael and his team were great. Have a 2012 Honda Ridgeline I love. Needed some leather repair and…read morenew headliner. Pro job and came in as quoted. Fair price,no excuses. Highly recommended!

I got a full tint ceramic film on a SUV. Give them 3-4 hrs. When I got it back, the results were…read moreastonishing. Now, I have less sun coming in and more privacy. Ismael and his team are professionals and they will take care of your vehicle. The price was very reasonable and it's worth it. They're located next to Aldi. Make sure you turn left at that road closest to Aldi to enter. They do have a waiting area if you have a short wait.