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    Russo Performance Autobody

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Ford of Lake Geneva - Receipt

    Ford of Lake Geneva

    (41 reviews)

    I purchased a vehicle in cash from Ford of Lake Geneva on March 26, 2025. Living in IL, they said I…read morehad to wait 30 days before I would see my title since it had to go from WI to IL, then to me. On January 27, 2026, the IL Dept of Revenue sent me a late notice saying that they received my sales tax money late and there was a late fee. I called the IL Dept of Revenue and they said Ford of Lake Geneva was supposed to have the money in IL hands by April, 25, 2025 and they kept reaching out to them until June 5, 2025 when they finally received my taxes that I paid Ford of Lake Geneva back in March. At that point, a late charge incurred a penalty. The state of IL then followed up with Ford of Lake Geneva for the money only to be ghosted. IL Dept of Revenue reached out to me saying that I owed the money since the dealer has failed to pay them. I called the dealer and spoke to Cherie - the Partner/COO/Controller of Ford of Lake Geneva. She said that if I paid the state the money, she would send me a reimbursement check right away via a phone call. I then followed it up with an email. This is her response: From: Ford LG Tue, Feb 3 Hi. Thank you for your email. Please send the payment in and I will work on a check for you this week. The address on the letter is your current address correct? Cherie -- Thank you Ford Of Lake Geneva I followed up and was ghosted so I figured I better look into this company since I'm now out extra money for their issue. Looking at their BBB.org listing, someone had the exact same issue when they paid cash for a vehicle (not financed). Their title was sent very late to the state. This led me to look at the WI Circuit Court Access website in Walworth county for the business of Ford of Lake Geneva and all the management team (seen on their website). I'm in a very long list of people that they have had money issues with so I knew I had to move to making my request more official if I ever plan to be whole again. I got a follow up email after I opened the BBB.org complaint From: Ford LG Mon, Feb 9 Thank you for your email. A check has been issued to the address you enclosed in the previous email. I'm sorry for my delayed response, I was out last week with an illness. Look for the check in the mail sometime this week. Have a great day!! Cherie Still no check has been delivered from Ford of Lake Geneva and the state of Illinois has already cashed my check.

    They are lawbreakers, hucksters, and elder/female/teen financial abusers. I've seen grandmas get…read moreless than wholesale on their trades, and then be despicably "financing" double the retail value of the used replacement car, all while being told their getting a great deal. Same happens to teens needing a first car and inexperienced or unsuspecting females being misled. For me, I offered their advertised price for a car (a law in Illinois), and they refuse to abide by the state statutes. The are giving us the silent treatment now.

    The Car Studio

    The Car Studio

    (7 reviews)

    I've had my share of fender benders and have learned the dealership is an expensive place to fix…read moreyour car. Someone told my husband about The Car Studio a few years ago and we've been going there ever since for both my car and his. The pricing is fair, they are quick and our cars come out looking as good as new. We've recommended it to several friends and all have been happy. While I never want to visit The Car Studio, s*** happens so it's a great option if you need to fix your car for a fair price.

    I brought in my 2018 Honda Odyssey for my front bumper fix. I hit a rock and completely teared my…read morefront bumper off and also ripped the fog light and turn signal wires. So the entire front bumper plus electrical works needed to be replaced. Thank god I found the Car Studio based on other good reviews! Stan the owner is honest and responsible. He quoted me $1K LESS than other body shops around the area for the job. He delivered my car within the timeframe he estimated with beautiful results! My car was like brand new afterwards and it looked like the accident had never happened! He also went above and beyond try to save me money. He explained that the electrical works Honda quoted him would add an additional $700 labor cost on top of his estimates but he was able to find a junior electrician for the job and he did not charge me a dime extra! Highly recommend The Car Studio!! You can rest assure that you will get the perfect results with honest pricing.

    Russo Performance Autobody - autorepair - Updated June 2026

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