I'm not in the habit of calling out businesses and giving them horrible reviews usually, but this…read moreone takes the cake and wins the trophy of disappointment artist of November. With the Snowpocalypse coming soon, I'm sure, I was looking for a set of used winter tires; since I already have AWD, I wasn't really looking for brand new shoes. So I spied a set of 4 Dunlop Winter Sport 3d's on Craigslist, out of a small shop in Harvard,IL. Gave the number a call and talked to David on Wednesday who told me he had a set of 4. I asked him what tread depth were on them, and he couldn't tell me. That should have been red flag number 1. He did tell me he had several sets, and that I could come pick one out. I asked him to just hold the set he thought had the most tread, and he said ok. So I went ahead and planned to make the 32 mile trip today, Friday, 2 days from talking to him and get some new to me tires. I even went to an auto parts store to purchase 2 tread depth tools, one for my personal use, and one for him, so that he could accurately tell his customers how much tread was left on the tires, vs,"uh, I think more than half the tread depth". So I get here, to a slightly janky looking storefront and walk in. There's one guy manning the place and a bazillion tires in no discernible order in stacks and stacks taller than my head. I asked the gentleman if he had a set of 205/60/16s, winter. He proceeds to meander around the shop for a couple of minutes, searching in vain for these unicorn tires. I mention that I spoke to David in the phone Wednesday, and that he said he had several sets of that size. So he makes a phone call to him and asks if he has a set of 205/60/16. The answer is no, and that he only he has 205/55/16s, and that he only has one single 205/60/16, and not 4. This is bullshit. Here's a short primer on tire sizes, using my factory size of 215/55/16. The first number in the tire size, in my case is 215. That number represents a tire's width from sidewall to sidewall, in mm. The second number is the aspect ratio. This number, 55, represents a measurement of the sidewall height, in relation to the width of the tire. 55 means that the sidewall is 55% of the width of the tire. The larger the aspect ratio, the taller the sidewall is. If you don't know what a sidewall is, it is the part of the tire that you see when looking at it from the side, the portion with all the numbers and wording, tire brand etc. The last number, 16, refers to the inner diameter of the tire, in inches. This number has to match your wheel size. No ifs ands or buts. The tire he was offering me is not a recommended tire size for my vehicle, and that is due to weight restriction per tire. 205/55/16 may be safe, but it isn't a recommended alternative to my factory size. I'm pretty peeved that I came all the way out here and was misled about what they had to offer. Maybe some dumb yokel would have just said oh, you don't have what we talked about on the phone? Just slap some shit on there, no problemo! No. I'm an educated consumer. And I'm pretty mad at myself for thinking I was getting a good deal. This isn't an entirely bad thing at all, as this may force me back to a business that I know and love and have dealt with for the last 7 years for my tire needs, who are responsible and trustworthy, and better yet, a reliable source of information regarding the products that they carry and don't carry, with my safety in mind. As I'm sitting here writing this, David, the person I spoke to on the phone walked up to my car and apologized that he didn't have any of the size we talked about. He proceeds to tell me that someone came and got that set I wanted yesterday and that he always tells people on the phone, to call the morning of and check if they're still there(didn't tell me that). I was led to believe that he'd have a set for me, and he didn't. I'm disappointed but whatever. I gave him the tread depth tool anyway. I was going to return it to the store, but meh.

Found this company by word of mouth a short time ago. They came out and repaired some farm tractor…read moretires at one of our locations. Just recently they came to our manufacturing plant and repaired a couple pneumatic forklift tires. Couldn't be happier with their service. From the office personnel to the service techs. Everyone has been extremely professional and knowledgeable. Thank you for a job well done!!

Not sure about the one one star review. I agree with the other 5 stars. I would even go to 6…read morestars. These guys are great. Came in with my own tires to get mounted to a very dangerous bald tire from a misalignment. They got me in in 25 minutes without an appointment. I was out the door in under an hour. They recommend a place to do the alignment and I'm going there later this week. I will bring the wife's suburban back for the strange sound coming from the front end. These guys are A+++ in my book. Honest, hard working, very reasonable prices and they didn't give me a hard time about bringing my own tires.

Very, Very happy with the work and service. They fixed the problem, clips in the front end in about…read more45 minutes. The mighty CRV is nice and quite again! No more rattle. Would highly recommend Keith. LB

Your location…read more Auto & Truck Repair 341 Lake Ave, Woodstock, IL 60098 Auto repair shop J Wix 238 points 49 minutes agoOutstanding Service and Communicatin from Auto & Truck Repair of Woodstock. My daughter's 2008 Audi A3 would not start due to an ignition switch issue in the steering column because the key would not turn. Once we got the car to start, it would not turn off. I started looking on Google for nearby repair shops that work on foreign cars. I called and explained the situation to Keith. He was familiar with the problem and said it was a common issue in the older cars. Keith knew we were in a predicament and offered to help us right away even though we didn't have an appointment. Keith was able to turn off the car and diagnose the issue. He provided us with a couple repair options (new or used parts) with his recommendation and estimate. We went with new parts and the car was ready the next day. Keith even offered to come pick my daughter up with the car and bring her back to the shop. After leaving she noticed the air bag light was on and went back to shop. Without hesitation, Keith took the car back and resolved the issue next day. I was really impressed when Keith called a few days later to check on the car and said to let him know if there are any more issues related to the repair and that he would stand by his work. Needless to say, I am very impressed by Keith and his customer service / communications and will call on him again for future repairs. Thank you very much !!! Jim Response from the owner 11 minutes ago Jim I want to personally thank you for the review. I also want to thank you for trusting us to repair tha Audi. We welcome you and your family to the ATR family. Keith

The best service ever ! Including my electric car. Honest and fixed everything every visit .read more

I had major engine problems with my 2016 ram 1500 w/5.7 hemi. Talked options with Jeff and decided…read moreto go with re-man engine after a lot of thinking. I'm so happy I did. Jeff took care of my truck. The longest part was waiting for the engine which is out of his control. When he got it in, he had informed me they got it and will start working on asap. They got it done right away. I seen my old engine he still had, and it was obvious why I was having issues. I've put around 5,000 miles on my new motor and it's wonderful. Not to mention when I got my truck back, I did not have to take it back for any leaks or hoses that were not secured. Great business!

Used this service to fix a vehicle. They were very helpful reliable and easy to work with. The…read moreissues were resolved and price was good. Will continue to use this service if needed. I hope not to need but ya know no control over the vehicle. lol

Fernando and crew are awesome and took good care of me. An honest mechanic is a treasure and…read moreHarvard Automotive is an establishment you can trust.

Pat and his shop are very knowledgeable and do a great job every time. They have been working on my…read moreboyfriend's car for years and now mine. im blown away by the service and quality thanks again guys

Stopped in to have my trailer tires filled with air. They were very kind and took the time out of…read moretheir busy day to help us out.

Pete's rocks great service and tire prices!!! Quick and easy!!!read more

Jim Olson is an honest owner/ mechanic! I was told by another shop to drive my van to the junkyard…read morebecause it needed a new transmission! I took it to Jim Olson in Harvard for a second option!! He said I don't have a magic ball but I believe all you need to do is change the transmission pan, flush it and I can tell you my van HAS never driven better!! I WILL always take. My vehicle to his shop! You do not find HONEST in businesses or people anymore! Thank you Jim and his daughter Danielle!

Body repair & mechanical work. Immaculate work, quick to…read morecomplete, great communication with everyone from office staff to mechanic.