Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

I took my car to Integrity after their phone quote was a bit lower than other garages in Beloit…read more The guys at Integrity--Lee, in particular--worked to find ways to lower the cost for me, including cleaning and fixing old parts rather than replacing them. The other shops wanted to get me for that part, and extra labor. I had a very tight time frame to get the repairs done, and Integrity told me they would meet my schedule. The problem ended up taking longer than expected, but I never felt like the shop was running me around. Integrity was very communicative with me, and even gave me a loaner car for the evening so I could buy groceries and supplies for my upcoming road trip. After the work was done, they double- and triple-checked my car with a road test, and actually made some adjustments after the test, without any extra fees. Then they tested the fix again. Lee made sure that I didn't leave his shop unsatisfied, and although I'm certain I was one of their less agreeable customers, I am enthused with their performance and service. I never felt like they were screwing me around, and their "multi-point inspection" came to my phone online, complete with pictures of my car for every problem they found. I would happily recommend Integrity to anyone in need of repairs in the area. P.S. Their waiting lounge is quite comfortable, and not depressing and old like most other shops.

I was experiencing a noise underneath my pick-up when I traveled over bumps. Which is every ten…read morefeet or so! Municipalities do a great job maintaining roads- NOT!! That's why I take my truck to Integrity! They found the issue and repaired it correctly the first time. This is the service I've come to expect from these folks, and they do not disappoint! And, they delivered my truck to me! Who does that? Integrity!! Thank you all for what you do!

Manager, Nick, is honest and straight forward. Prices aren't terrible. Would recommend to anyone…read more Generally no complaints

Just the facts... Took vehicle in for dragging rear brakes…read more Diagnosis was need all new brakes. $1200. High, but OK, do it. Got it back, and brakes still dragging. Apparently needs new calipers. Another $800. No choice - do it. Caliper bolts not torqued properly. One fell out on the I-90 off ramp. Bang, bang, bang. Scary. They fixed it, but that was overall an expensive job to have it end in a brake failure. 1 star. They were courteous and did eventually fix the brakes. ...but I can't recommend, and will never go back to Marks.

This team excels at what they do! My daughter and her friend had a blowout on the interstate with a…read moretrailer. The dispatch team routed a driver to the site within 30 minutes through heavy traffic and got them out and towed to a site for repair in no-time. My daughter said she was relived once the driver showed up and handled the work like a pro. Highly recommend!

Very prompt and courteous. Josh was outstanding. Thank you! Will definitely refer to all our…read morefriends and family!

We blew a tire on our horse trailer just before this exit. We limped our truck and trailer off the…read morehighway and found this establishment. They dropped what they were doing, and took off our flat and put on our spare. First time they had a horse trailer with a horse inside at their establishment. Wonderful people! Very helpful and very friendly. I would totally recommend them to anyone.

I've taken my cars there for the last year and have been super satisfied with the workmanship and…read morethe Price!!! I live 45 miles away and will make the drive every time because of their honesty and knowledge. If you're not going here for your automotive needs you are missing the best!

Great mechanics, very knowledgeable and great service! Doug, Mike, and Ben are great people and…read morevery fair. If they can't fix it, it's not broken!!

I have had 3 different older vehicles repaired at Doug's. I found the service and pricing to be…read morefair. They are friendly and try to manage the repairs to keep customer costs reasonable. They explain what repairs are needed and fix them. I feel they are the most honest mechanics that I have ever worked with.

Quick diagnosis and service. Reasonable price. Done the same day, very surprising. Suspected ball…read morebearings. Ended up needing an axle replaced too. Nice thing, wasn't recommend a million things to fix. Car runs like a champ again.

Excellent service during busy time on Hwy 11. Pleasant. Reasonable rates. It was night. Rush…read morehour. I was pulled over to the side. I am elderly and he not only got my car on his truck but me inside it.

I just had one of the most amazing experiences with these guys! I had a van out with a band…read moretraveling through and I had an issue that needed to be fixed immediately. These guys went above and beyond to take care of us and make sure that the van was back on the road safely and in a timely manner! I would suggest you swing by for any auto issues. All I can say is Wow, what a God- send they were today!