1. Geneva Rock

    1. Geneva Rock

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    Park City, UT

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    Geneva Rock

    1.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    Floor Coverings International

    Floor Coverings International

    (2 reviews)

    Very poor workmanship, dishonest, and their promise of "satisfaction guaranteed" means nothing…read more I had a doorway transition where the LVT and transition was not cut parallel to the planks nor the doorway. The carpet installer left us a 2 in overlap, because as he said "it would look stupid if I just fastened it in the current transition". Prior to hiring Floor Coverings International (FCI) to fix this, I was very specific is explaining that the project needed both LVT and carpet expertise to fix the problem. FCI assured me that the technician would be skilled in both LVT and carpet. Further, I asked if my satisfaction with the work would be guaranteed, and FCI promised that it would be. FCI required $250 minimum for any work done. Since the repair involved both LVT and carpet, I figured the cost would be between $300 and $500, so $250 minimum was acceptable. Their installer showed up on time, told us that it couldn't be straightened without LVT work, and he couldn't do that. So he cut the carpet, and placed it under the transition...took less than 10 minutes. Now we were left in a more difficult position than before, as we no longer had the extra 2 in of carpet to work with that the carpet installer had left us. I told FCI that I was not happy with the work. FCI phone call included the installer, and he told me that the problem was the door framing, and that if we were to straighten out the transition, it would look funny since it didn't line up with the door. He said the current transition was parallel to the door. I went to the house, and the installer if full of nonsense. The transition is 1/4 in off of parallel with the doorway, and exaggerates the funny angle. It could have been easily hidden under the door, contrary to the claim of the installer. I sent a picture to FCI, and their comment was "we will fix that for an additional $425, in addition to the $250 we already agreed to". While he did agree to reducing that by $125, he would not be able to do the repair within the week. I pointed out that the work was not done correctly, and that $250 for less than 10 minutes of work seems extravagant. FCI's comment: "$250 is simply our minimum". Bottom line: work was not done properly, installed lied about the problem so that he didn't have to do the work, and the satisfaction guarantee meant nothing. I will never hire this company again.

    Utah location, we highly recommend that you have Floor Coverings international update your home!…read more The transformations are incredible, beautiful and gorgeous flooring and new carpets! Excellent service, great communication throughout and they completed it before the date they said it will be completed! Expertise in flooring , Kerry worked on ours he has 35 years experience with natural wood flooring! The presentation is a mobile showroom- Adrien will bring the samples to your home and present the options as you can see the samples while in your home, this is tremendously helpful! We had three bids and this was the best along with in person assistance!

    Rock Tops Surfaces - Park City - crack in kitchen island

    Rock Tops Surfaces - Park City

    (3 reviews)

    I would never recommend this company! We just finished building a custom home and Rock Tops was by…read morefar the worst company we have ever worked with. We have 8 bathrooms and they literally messed up every single one of them. They templated the sinks in 7 bathrooms wrong even though we had every sink & faucet sitting in the bathrooms when they came to template. In the master bath, when they drilled holes for the faucet, it created bruising in the quartzite that were too big to be covered by the faucet. They proposed cutting that rectangle piece out and putting a new piece in knowing it would look like a Frankenstein fix. We politely declined that. Instead of us demanding that they replace every countertop in every bathroom, we were willing to accommodate them and find new sinks to fit the wrong holes they cut. Instead of them finding the correct sinks, they had our builder and designer go find them at an additional cost to us. THEN THEY TRIED TO MAKE US PAY FOR THE NEW SINKS!!! We saved them tens of thousands of dollars by not making them fix their mistake and they tried to charge us for sinks. One side has the backsplash matching up to the countertop, the other side is offset by a few inches. The owner, Blair Schmoekel said, "That's how it is supposed to be done." Their install crew let the sealant drip down the fronts of our brand new cabinets and onto our new hardwood floors. We purchased two slabs of quartzite for our island. Rock Tops cracked one during install and said it was normal for that to happen because it's natural stone. The crack is 30" long and they attempted to fix it by applying an epoxy onto a white quartzite which did nothing but highlight the crack. They installed a piece of quartzite completely unlevel in our kitchen. They acknowledged it was wrong initially, but when they realized we had already installed tile backsplash and they would have to fix that too, they blamed it on the cabinet company. This company does nothing but blame others. We tried for months to get them just to come look at all of the issues. They would never respond. They had their billing person send an email to let us know we were required to pay them in full before they would finish the job. I have worked for a custom home builder and a law office, and we have built homes before. We don't play that game. Next thing we knew, they filed a lien. After they realized they were getting nowhere with the lien, the owner Blair sent an email threatening to foreclose on our house. HaHa, our attorney fell over laughing when he heard that. Their hope is that they can threaten and scare customers into paying so the customers can close on their construction loans. Matt Earle, our sales person, who had ignored calls & texts for months, eventually called our builder to ask when we were planning on closing on our construction loan. When our builder informed him we didn't need to close on a loan, magically the owner wanted to talk. He offered to come to our house the next day so we could resolve the issues. This is all we had asked for from the beginning but Blair uses avoidance, finger pointing and fear tactics because that's what you do when you're in the wrong. When Blair came to our house and we started showing him the numerous issues, instead of apologizing or taking any responsibility, he said, "I'm not here for a lecture." Imagine the owner of a company behaving like that! He looked at everything and blamed it on everyone else. Said he would fix some things but not others, but only if we signed a settlement that we wouldn't share our experience. In the end we decided we didn't want this company to touch one more thing in our home. With their track record we feared they would leave it worse off and create more problems. We did not pay for the new sinks we had to purchase to fix their screw up. A month later, the lien was still on our house. We emailed Blair to let him know he had 48 hours to remove the false lien or we would pursue legal action and he responded like his typical egotistical self, saying he will no longer speak to us. That's the Blair we all know! We had to go and pay to get the false lien removed from our home. It's the only lien we've ever had. Their game is to have you sign a release before they will do any work. This release basically gives them an out if ANYTHING goes wrong. So please take our word for it, and the words of many others who have written similar reviews, and save yourself a lot of stress, disappointment & costly delays. DO NOT USE ROCK TOPS!

    We remodeled two bathrooms in our Park City home and had Rock Tops do our vanity tops. Everything…read morewas done professionally, on time and on budget. They did exactly what they said they would do. We have a few more bathrooms to do and a kitchen and Rock Tops will definitely be doing our counter tops. Enjoyed working with them!

    Geneva Rock - buildingsupplies - Updated September 2026

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