I would never recommend this company! We just finished building a custom home and Rock Tops was by…read morefar the worst company we have ever worked with. We have 8 bathrooms and they literally messed up every single one of them. They templated the sinks in 7 bathrooms wrong even though we had every sink & faucet sitting in the bathrooms when they came to template. In the master bath, when they drilled holes for the faucet, it created bruising in the quartzite that were too big to be covered by the faucet. They proposed cutting that rectangle piece out and putting a new piece in knowing it would look like a Frankenstein fix. We politely declined that. Instead of us demanding that they replace every countertop in every bathroom, we were willing to accommodate them and find new sinks to fit the wrong holes they cut. Instead of them finding the correct sinks, they had our builder and designer go find them at an additional cost to us. THEN THEY TRIED TO MAKE US PAY FOR THE NEW SINKS!!! We saved them tens of thousands of dollars by not making them fix their mistake and they tried to charge us for sinks. One side has the backsplash matching up to the countertop, the other side is offset by a few inches. The owner, Blair Schmoekel said, "That's how it is supposed to be done." Their install crew let the sealant drip down the fronts of our brand new cabinets and onto our new hardwood floors. We purchased two slabs of quartzite for our island. Rock Tops cracked one during install and said it was normal for that to happen because it's natural stone. The crack is 30" long and they attempted to fix it by applying an epoxy onto a white quartzite which did nothing but highlight the crack. They installed a piece of quartzite completely unlevel in our kitchen. They acknowledged it was wrong initially, but when they realized we had already installed tile backsplash and they would have to fix that too, they blamed it on the cabinet company. This company does nothing but blame others. We tried for months to get them just to come look at all of the issues. They would never respond. They had their billing person send an email to let us know we were required to pay them in full before they would finish the job. I have worked for a custom home builder and a law office, and we have built homes before. We don't play that game. Next thing we knew, they filed a lien. After they realized they were getting nowhere with the lien, the owner Blair sent an email threatening to foreclose on our house. HaHa, our attorney fell over laughing when he heard that. Their hope is that they can threaten and scare customers into paying so the customers can close on their construction loans. Matt Earle, our sales person, who had ignored calls & texts for months, eventually called our builder to ask when we were planning on closing on our construction loan. When our builder informed him we didn't need to close on a loan, magically the owner wanted to talk. He offered to come to our house the next day so we could resolve the issues. This is all we had asked for from the beginning but Blair uses avoidance, finger pointing and fear tactics because that's what you do when you're in the wrong. When Blair came to our house and we started showing him the numerous issues, instead of apologizing or taking any responsibility, he said, "I'm not here for a lecture." Imagine the owner of a company behaving like that! He looked at everything and blamed it on everyone else. Said he would fix some things but not others, but only if we signed a settlement that we wouldn't share our experience. In the end we decided we didn't want this company to touch one more thing in our home. With their track record we feared they would leave it worse off and create more problems. We did not pay for the new sinks we had to purchase to fix their screw up. A month later, the lien was still on our house. We emailed Blair to let him know he had 48 hours to remove the false lien or we would pursue legal action and he responded like his typical egotistical self, saying he will no longer speak to us. That's the Blair we all know! We had to go and pay to get the false lien removed from our home. It's the only lien we've ever had. Their game is to have you sign a release before they will do any work. This release basically gives them an out if ANYTHING goes wrong. So please take our word for it, and the words of many others who have written similar reviews, and save yourself a lot of stress, disappointment & costly delays. DO NOT USE ROCK TOPS!

We remodeled two bathrooms in our Park City home and had Rock Tops do our vanity tops. Everything…read morewas done professionally, on time and on budget. They did exactly what they said they would do. We have a few more bathrooms to do and a kitchen and Rock Tops will definitely be doing our counter tops. Enjoyed working with them!

Patricia is wonderful when it comes to customer service. I recently placed a large lighting fixture…read moreorder with her and one of the items arrived with a damaged globe. She made the process of obtaining the replacement seamless.

Ferguson Home Park City deserves 0 stars, quite frankly. I've been in this store 6 times over the…read morecourse of 1 1/2 years. No one has ever even glanced up from their desk or at any point asked if I needed assistance. I've purchased many items during another remodel at a Ferguson's in another state (Carmel IN) and their service was outstanding. Not so in Park City.

Amazing!!! The inventory was really excellent. Not overwhelming, knowledgeable staff, excellent…read moreadvice, and the prices are good as well. The place was filled with contractor s so that should give you an idea that this is a place that you need to go to if you're looking for tile. Beautiful tile. Honestly priced. The best part, however, is knowledgeable the staff and owners. They clearly know what they're talking, about care about the customer, and are really interested in making sure that you get what you need.

We bought some porcelain pavers to use on a project and they were too big for the space so we…read moresearched for where to cut them and found this store offers that service. We are so glad we found them. Even though we didnt get our tiles through them, they took great care and expertly cut them. We ended up needing another tile cut, so we went back last Saturday, not realizing they don't usually offer tile cutting on Saturdays due to being busy, but they still took our tile anyway and let us know they have a few other things ahead so they would call as soon as they could cut it. A few hours later they had it ready and because of the wait they didn't charge us for the cut. We couldn't believe it. Such great service! They have a great selection of gorgeous tiles in their store that I definitely would want to use for future projects!

Very accommodating service with quality installation. Lisa was very knowledgeable and pleasant to…read moredeal with and the installers got the job done promptly

Topmark did a fantastic job! Everything went smoothly -- from our first stop into the showroom to…read morethe finished installed carpet. We had the installation done while we were away and it went beautifully. An overall great experience. I highly recommend them!

Beware! Pacific Insulation Supply's website is deceptive. It shows the products and price, but…read morewhen you contact them you actually get a sales associate who quotes you the price for the insulation based on square footage and the type of insulation you need. It may not be the same brand or price you saw on the website. PIS is nothing more than sales brokers who work with local insulation distributors, which you can do so yourself. I tested this hunch by getting a quote for insulation based on the sf and the type of insulation I needed and having my wife do the same. We got two different salespeople, with different prices. I was quoted the price for Owens Corning insulation and she was quoted for Knauf, a brand I never heard of. Their website should disclose this business model. Instead, people are led to believe they are the distributor from which you are buying directly.

I work for a general contractor and we always call Pacific Material Supply for insulation. They…read morehave great prices and great customer service, I would definitely recommend them!

Felicity was wonderful to work with! She helped me transform my living room with her exceptional…read moredesign style and her access to the most beautiful furniture and accessories! Thank you Felicity, I really appreciate all of your time and expertise!

Felicity is a wonderful designer. I have been fortunate enough to work alongside her on many…read moreprojects. Her attention to detail is second to none. I highly recommend her design services.

Very poor workmanship, dishonest, and their promise of "satisfaction guaranteed" means nothing…read more I had a doorway transition where the LVT and transition was not cut parallel to the planks nor the doorway. The carpet installer left us a 2 in overlap, because as he said "it would look stupid if I just fastened it in the current transition". Prior to hiring Floor Coverings International (FCI) to fix this, I was very specific is explaining that the project needed both LVT and carpet expertise to fix the problem. FCI assured me that the technician would be skilled in both LVT and carpet. Further, I asked if my satisfaction with the work would be guaranteed, and FCI promised that it would be. FCI required $250 minimum for any work done. Since the repair involved both LVT and carpet, I figured the cost would be between $300 and $500, so $250 minimum was acceptable. Their installer showed up on time, told us that it couldn't be straightened without LVT work, and he couldn't do that. So he cut the carpet, and placed it under the transition...took less than 10 minutes. Now we were left in a more difficult position than before, as we no longer had the extra 2 in of carpet to work with that the carpet installer had left us. I told FCI that I was not happy with the work. FCI phone call included the installer, and he told me that the problem was the door framing, and that if we were to straighten out the transition, it would look funny since it didn't line up with the door. He said the current transition was parallel to the door. I went to the house, and the installer if full of nonsense. The transition is 1/4 in off of parallel with the doorway, and exaggerates the funny angle. It could have been easily hidden under the door, contrary to the claim of the installer. I sent a picture to FCI, and their comment was "we will fix that for an additional $425, in addition to the $250 we already agreed to". While he did agree to reducing that by $125, he would not be able to do the repair within the week. I pointed out that the work was not done correctly, and that $250 for less than 10 minutes of work seems extravagant. FCI's comment: "$250 is simply our minimum". Bottom line: work was not done properly, installed lied about the problem so that he didn't have to do the work, and the satisfaction guarantee meant nothing. I will never hire this company again.

Utah location, we highly recommend that you have Floor Coverings international update your home!…read more The transformations are incredible, beautiful and gorgeous flooring and new carpets! Excellent service, great communication throughout and they completed it before the date they said it will be completed! Expertise in flooring , Kerry worked on ours he has 35 years experience with natural wood flooring! The presentation is a mobile showroom- Adrien will bring the samples to your home and present the options as you can see the samples while in your home, this is tremendously helpful! We had three bids and this was the best along with in person assistance!

Ordered concrete for a residential job. They won't admit it but they brought a hot load and it…read morewouldn't even come out of their truck. When asked what their policy is as to whose responsibility it is to get the product out of the truck and where it needs to go their reply was "because of COVID we don't have a policy" WTF does COVID have to do with them getting concrete out of the drum and onto the ground? Ended up spending double the money and many many more man hours to finish the project due to Geneva delivering an absolutely horrible product. With many other concrete places to choose from we will never use Geneva again and will be sure to let everyone we know about the great customer service they can get anywhere besides Geneva.

So I was driving through Heber City, UT this morning (4/19/14) down Main Street at 10am, minding my…read moreown lane when 1 of those huge geneva rock concrete mixing trucks just cut me off with only a couple feet to spare at a red light. And talk about size difference, I drive a mini cooper! It wasn't so bad as far as being cut off, but the fellow driving the truck obviously did not care that he had done so. I pulled up next to him after changing lanes to see if maybe he would like to wave and apologize. No such luck. He just ignored me. When the light turned green I just watched what he would do next, so I could see what his hurry was. I was not terribly upset mind you, but I was curious if there was some reason for his haste that I was unaware of. As we were approaching the other end of town, he was sitting on the ass of the car he was behind waiting for a gap to open up so he could change lanes again and gain the open lane. It turned out he was just weaving traffic to get out of town faster. At the point that I realized this, I became upset. I caught up to get his truck number so that I may report him. And I did just that. I told the dispatcher what I have told you here. I was not angry, I just wanted that fellow to learn a lesson he obviously had not before. You have numbers and email addresses all over your truck dummy! Slow down and act like you like your job!