Wonderful service. Excellent value and professionalism…read more 100% recommend them and we will be booking soon again for our other cars.

Arrived on time. Really nice guy did a good job detailing RAV4…read more. Very good communication .

The initial consult went famously. Pete arrived smiling, friendly, and pleasant. Measured quickly…read morewithout much ado. When it came time to have the carpet installed, the guys from Venezuela working for them seemed nice and were respectful even though there was a significant language barrier. There were times when one of them did an awful lot of gabbing on the phone instead of working, however, as long as the carpet was installed both upstairs and down in a relatively timely manner, I didn't care. Simply an observation. The trouble came whenever I needed to have something corrected. The woman who normally answered the phone almost always seemed put out, exasperated, and just generally poor behaviour. I'm still scratching my head as to why she would even choose a customer svc position because she was just miserable. The closet doors in the basement that needed to be fixed because the installers put them back incorrectly never got fixed. The threshold going from the hallway into the upstairs bathroom was never fixed, so still looked quite ratchet when we left. Lastly, there was a spot on the stairs that was not carpeted and remains as such because the house sold. When I say we made several phone calls to get these issues corrected, I mean SEVERAL. All I can say is GO SOMEWHERE ELSE. Even though they might be able to save you a few pennies or possibly even work with you on payment, it is NOT WORTH THE FRUSTRATION. The reason they rcvd two stars...their installers were kind and friendly, not for any other reason.

Buyer Beware!!!!!!!…read more This was a very simple 14x18 carpet replacement. Our main concern, from the beginning, was that we didn't want a visible seam and wanted a 14' wide carpet to prevent problems. We were assured that no seam would be seen. Well, after paying $1,600, during the install my wife and I voiced concerns about the visible seam and we were assured that it was just the lighting that was causing things to look that way. Surprisingly the next day the seam was still there!!! It didn't disappear!! We contacted and finally went back into the store and discussed the matter along with showing pictures to them and they agreed that this was poor workmanship and that the owner would come out and look at the install and make a plan to make it right. Three days later the owner did drop by and looked at the carpet. He said that it was really bad and that there was an easy fix. He asked if he could come out with another crew in the next couple of days and get it fixed. We welcomed them any time. The owner told me that the original installers would not be the ones to repair the carpet unless he was there to show them how to make the repair. This all sounded great. Weeks go by and no repair. The original installer came by without calling several times and no one was home. Finally the original installer shows up and wanted to fix the carpet. Luckily my wife is fluent in Spanish and was able to let him know that we were assured that his boss was going to be with him when he fixed the carpet. He came in, looked at the carpet and left. The office told us that we refused to let him inside our home and told him to go away. Totally false!!! All we want is our carpet to not have a huge seam down the side of our living room. After playing phone tag with the office we finally went back down to the showroom and spoke to the salespeople. They said the owner was out of town for 2 weeks, December 13, and that he would call us and arrange a time to fix this. It is now December 28th. They are not going to call or repair this carpet. We were trying to help a local business and what we got was an amateur install, and get accused of being rude to people. If anyone wants more information, send me an email. 44alanlawson@gmail.com

I hired Austin to tile a new backsplash in a kitchen bar and could not have asked for a better job…read moredone. He was very thorough and met with me before to align on what we were looking for and even helped accompany me to the tile store to pick out the materials together. His work is fast and meticulous. Honestly, he's the best contractor I've worked with and cannot recommend higher.

From the owner: Welcome to AK CUSTOMS, your premier tile contractor specializing in tile, marble, and stone…read moreinstallations. With over 30 years of combined experience, our dedicated team delivers exceptional craftsmanship and superior quality in every project we undertake.

We got a few quotes from countertops but Elegant was the best and working with Maddi was a great…read moreexperience. I couldn't believe how fast they turned around our project and were ready to install, so glad we went with elegant universal stone and I will refer anyone I know to them!

This is actually the 2nd time I've used Lucy and her team for countertops! She is amazing. First of…read moreall, I like shopping for the best deal and her quotes are usually at or below competition. But more importantly than prices, she and her team are DEPENDABLE. We all know how frustrating it is to work with contractors and they never show up on time and they show up when they want without caring about your schedule. Both times I've worked with Lucy, her team came out on time for EVERYTHING from quote to template to actual installation. Which is especially important on a project like this last one on a very strict time constraint. The quality of workmanship is top notch too. Her team is efficient yet very meticulous in installing your countertops perfectly. I've referred her to some of my friends and they all agreed that Elegant does a great job and at a reasonable price.