Excellent customer service and extremely friendly staff. Stephanie has gone above and beyond help…read moreme avoid any fees; this impressed me beyond belief and made truly feel special and that my business was valued. I don't have much in the bank but felt like a preferred customer! I only wish that I could receive a 1/4 of the attention and care at any other institutions or business'.

I wanted to open a business account at 4:30pm today and Gary was NOT having anything to do with it…read more He's the one that needs to open the account but it would have taken about 20 minutes and he didn't want to do it today. IF YOU ARE EMPLOYED...... DO THE JOB THAT'S IN FRONT OF YOU! you shouldn't let customers leave without being helped.

Multiple trips to this bank where they have been unable to take care of simple account maintenance…read more Very nice building with lots of empty office space. Not sure what they are able to actually do that you cannot do from an ATM though.

Great banking is where it's at nowadays. So many choices and so few come out the gate and then…read morefinish well. Security Credit Union does it all. My first experience was to setup a business account and Dale did a great job from start to finish. Lots of parking and 3 drive up banking spots if your on the go and don't want to get out of the car. The inside is clean and the tellers and managers are eager to help with great big smiles on there faces. It's been awhile since I've enjoyed doing banking. Multiple location throw out southeast Michigan. Security Credit Union is worth doing business with no matter what your banking needs might be.

From the owner: Security Credit Union proudly serves the financial needs of the communities of anyone who lives,…read moreworks, worships, or attends school in, or businesses or other legal entities located in any county within the state of Michigan, in addition to Fulton, Henry, Lucas, Ottawa or Wood counties in the state of Ohio. Security Credit Union is a multi-state credit union!

Great staff to work with. Very friendly and helpful. There are good reasons that family have been…read morewith Chase for over 75 years.

The staff itself is very friendly, and the place is always clean. I personally have a issue with…read morecorporate themselves, not the local place. I feel there is a fee for EVERYTHING. That's my only issue. I could understand if you didn't bank here, and they charged you a fee to transfer money, or cash your check, etc. but when you bank here- you should feel appreciated and feel like there is some type of benefit for your service. It's not the employees fault, they are just following rules but it does get aggravating when I check my account and see fee's left and right.

This branch is by far my favorite. Everyone who works here is pleasant and prompt to provide…read moreservice. Shout out to the tellers, thank you for always being so cheery and pleasant!

This is most definitely the worst bank I have dealt with over my years,Very rude service and does…read morevery little to helping the customer I have been banking there for 3 1/2 years and I have been charged multiple overdraft fees but I have never been notified I was in overdraft in the first place. When I went in to have the issue resolved the VP Damond T Crooks told me I didn't know how mobile banking worked, and refused to comprehend what I was telling him and treated me like I was stupid and pushed me out of the door I will definitely be closing my account here and banking elsewhere

Ann McLaughlin always goes above and beyond to help me out. She takes pride in customer service and…read moreit shows

Credit Union with drive up ATM. So convenient just off M24 with a light to get back on main road…read more Great location

I am disgusted with how Oxford Bank has handled a fraud incident involving my 87-year old…read moregrandmother who had been banking with them for over 50 years. A criminal gained access to personal information and was able to change addresses, phone numbers, and other personal information in Oxford Bank's systems. The criminal, impersonating my mother (who has access to her accounts), made calls to the bank numerous times and was able to transfer/write checks for almost $150,000 in fraudulent transactions. Not one time did Oxford Bank's front line employees or management flag potential fraud even though this criminal called 20+ times in the span of a few weeks. There were minimal questions asked to verify identity over the phone. The absolutely insane part of this is that my mother, concerned about activity in the account that was clearly fraudulent, called Oxford Bank to report what was going on. THEY DID NOTHING ABOUT IT!! Instead, they refused to talk to my mother! The management were nasty; they wouldn't return phone calls or take a meeting. As of a month ago some clueless c suite executive calls my mother and blames the incident on her! This incident occurred 6 months ago. My grandma still doesn't have her money back and now Oxford Bank is denying the claim! Don't bank with these clowns! Best believe we'll be seeing them in court!

Oxford Bank refuses to thoroughly investigate fraudulent charges with their provided debit card…read more The disputed amount for a clearly fraudulent charge from IKEA was $1229.18. They refuse to let me talk with their fraud department, explain why the clearly fraudulent transaction went through, and what they did to investigate the charge. Oxford Bank refuses to give me my money and claims that it was a legitimate charge even when it clearly was not.

I deposited a large check on 8/5/20 from my home sale proceeds drawn on Fifth Third Bank in Livonia…read morein the drive through lane and was told that there would be a hold on most of it until 8/13/20. The teller made the hold for $12+ million, the next day my account was OD for over $12 million!! They are feckless at best...

My experience with this particular bank in Clarkston and independence township was disappointing…read more I grew up being a member across town and I now refuse to do any business with them. They are rude and can not be trusted on any level.