I left a really comprehensive review so I'm not sure why Yelp is asking again... but long story…read moreshort: 2 chihuahuas that were rescued from out of state - and complete terrors. Suburban K9 changed our lives with 1 week of in-home training. It was pricey but these two have been living their best lives ever since - and so have their parents

It was a hard decision to let our 4 month old Iggy pup go to someone for 2 full weeks of board and…read moretrain, especially after falling so hard for our little guy named Kenny Beans! After speaking with several training programs, visiting some, and prayerfully considering what the right choice should be Madi Potts helped make our choice easy. Before we would trust anyone with our little 7.5 lb boy, we had to get a sense of one's heart. My husband and I were not looking for someone who could simply "control dogs" or "make them obey commands". We wanted someone who had a heart for dogs to have better lives with structure, less fear, and longevity due to possibilities that came with what training offered. My first inquiry call with Madi was pretty long, if I recall right. She was patient, understanding of my many questions, and willing to talk as long as I needed to feel she was safe to go to next step with. We started with a 90 min at home training session to see first hand and understand how she would personally be as a trainer with Beans. That training was stressful and also a relief as we believed we found the right person to entrust our boy to. When the day came for him to be picked up, both my husband and I were crying. It wasn't just about trusting a new person to take care of Beans, it was also the resurfaced grief of losing our whippet girl of 11 years just a few months prior. The "what ifs" where overwhelming, but we agreed we were moving forward. Madi also saw our "anguish" if you want to call it that. She quickly said she typically doesn't give an update for the first 24-48 hours but she would update us that evening. To her word, we got a picture of beans at the park and our hearts settled a bit. Throughout the two weeks, Madi was wonderful about keeping us up to date and answering questions as needed or as we annoyed her (lol we might have been a little over the top haha) She never hesitated to share and ensure our boy was learning, and struggling in some areas, but overall doing great. Now that he is back with us, we have already had one of our follow up appointments and are so thankful Madi was who helped us with Beans. He was so happy to see her and made her say goodbye before leaving (even though he was supposed to "stay", lol). Training is still a ongoing work daily, Beans still doesn't love his crate but is accepting he is safe and it's ok to not see us 24/7 (Italian greyhounds are Velcro dogs to the max!) This was an emotional, time, and financial investment that we continue to place priority on. I know many will say do not board and train an Iggy, but for our family, giving him and us the tools to have a successful life together was important. We did our due diligence and don't regret our decision. Actually we are extremely grateful we found Madi and Suburban K9. When she left after our last follow up session she looked at Beans, gave him a scratch and said "I love you". I have no doubt she does, for that I am thankful. It is my hope everyone will find someone as knowledgeable and kind hearted toward an animals as Madi is. Thank you Suburban K9 for helping us learn puppy manners with Madi. We are forever grateful. Mike, Heather, and Kenny the Bean Davis Las Vegas Nevada

Dr. Grant has truly been the best veterinarian we have ever had. She is incredibly patient, takes…read morethe time to answer every question, and never makes you feel rushed. She explains everything thoroughly and lets you know about all of the options available at her practice to help your pet. Most importantly, I completely trust her judgment. As a concerned dog mom, that means everything to me. I feel that Bella is genuinely cared for and that her health and well-being are truly the priority. I will absolutely be referring her to anyone I can because she is truly exceptional. Her staff has also been nothing but gracious, patient, kind, and understanding. And coming from a concerned dog momma, I know we probably aren't always the easiest clients! Thank you, Dr. Grant and your entire staff, for treating us with such respect, compassion, genuine empathy, and exceptional care. We are so grateful to have found you!

Dr. Grant is a fantastic holistic vet! I drive over an hour one way to have my cat examined by her…read more She is very knowledgeable and takes her time to answer questions. Her nutritional and medical advice is superb. She did not suggest any unnecessary tests, she asks the right questions, she makes some good nutritional recommendations. I appreciated the handout she gave me for approved raw and grain-free food. I have referenced this handout several times when seeking out different options for food. I find her very compassionate about animals and holistic treatments. She is compassionate about what is put in pet food, I got quite an education about what is in some commercial products. I've found their front desk reception staff to be pleasant and helpful every visit, and also when I call. I have called to make appointments and to order a supplement, which they shipped to me (I appreciated not having to drive an hour there and back to get it). Yes, when you book a first time appointment it takes a couple months to get in with Dr. Grant. She is very popular. When I needed a more urgent visit I was able to book an emergency visit for approximately $100. As long as the staff disclosed this amount and why, I was fine with it. I saw they have boarding, the cats that were in the cat boarding looked pretty happy and it appeared to be clean and tidy in the boarding room.

Dr.Keith Merritt saved a white thoroughbred I was share boarding. The horse had pulled a tendon…read moreand his owner decided to put him down. Dr. Keith told me he could save the horse with a new therapy called Shock Wave Therapy. I was attached to the horse so the owner released the horse to me and Dr. Keith started the Shock Wave treatment. The amazing thing was that unlike any other therapy, the Shock waves stimulated healing and the tendon heals with vertical flexibility so the horse is like new. Other therapies created horizontal scar tissue bands that decrease flexibility. Long story short I am indebted to Dr. Keith forever. I had many years on trail after that with my Shadow and he was so happy when he healed and could run and play and do trails with no limp, no pain, and perfect strength in that tendon! This clinic could save so many horses if only people knew about it. I'm not in the horse world anymore, but anyone who has a sport horse or just a companion horse with any kind of injury should get them to this clinic for help. Very knowledgeable with the latest treatments and a desire to truly help horses! Can't beat that!

Although they saved my horses' life with colic surgery, the ridiculous feats I had to go to even to…read moreget a simple response from their office afterwards is enough to not use them again. NEVER received a return call when messages were left. My husband had to drive over there to get someone to even talk to us when we needed paperwork to resolve our insurance claim. On the day my husband went to the office, I received three different excuses for the lack of response from the office manager. First she was on another call, second was she was at lunch, third time she was working from home. Not sure why working from home is an excuse to not return a call. Only after my husband went to the office did anything actually happen. Even then, my husband still had to follow-up. It was such a disappointing experience because they are good vets, but there are A LOT of excellent vets in the area that DON'T give clients the runaround & cause even more anxiety during an already scary situation like surgical colic.

I found my forever pet here. They were very kind and compassionate and easy to work with.read more

Now called The Barn on Baseline, this shelter was for for many years the only shelter in DeKalb…read moreCounty. They have always operated on a shoe string budget with only a Love for animals in need. They are, however, up to date on all the best practices of running a large shelter. They are a no-kill shelter and go way above other places to place even difficult animals in just the right forever home. They are more than worthy of your time and donations. http://www.thebarnonbaseline.org