Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

I have used this company many times and the quality of service and value seems to vary with each…read morejob. I knew of them from their beautiful showroom in downtown Northville. I first contacted them when Novi had a mandatory plumbing related regulation in effect and they seemed the most knowledgeable, available and at the best cost. The next time I called them, it took three visits and several workers to compete the tasks. While they did locate a replacement part that I needed, it all turned out to be much more expensive than I expected. Next, they came out for free to inquire about a question I had and caught a different issue in the process, which they took care of that day. So it seems a mixed bag with unknown outcomes, but they can usually come over quickly and get the job done.

I do not recommend Longs unless you know specifically what you want and are a builder/designer…read more They are not for consumers who want to upgrade a room. They are not friendly and frankly I felt they just wanted me out of the store. One example, I was given advice on a faucet from them and when it was determined it was not going to available for 3-4 months, I asked for something similar. The front desk person just sifted through a delta catalog to see what faucet was available, not one that fits our design preferences, etc. (Note: I was able to find the faucet at Lowes and delivered within 3 weeks). I get that they might not keep stock on hand but I should not be shuffled through each faucet in a catalog to give me what delta has in stock at that time. It was rude and I felt demeaned because this is now how I wanted to get my room designed. A second example was for the 2nd bathroom for a quote for shower doors (European style). In the initial quote, we got a quote for regular shower doors. When I figured out that this was for regular doors, I asked for a requote. So, I set up an appointment for them to come out a 2nd time. However, a few hours later, another person from the store left a message on my phone with a quote that was over double. Needless to say, they didn't even do the order correctly the first time, they were inconveniencing me with their person to come out again but then also giving me a quote without even getting the order right in the first place. It seemed to me their back office and front office don't even talk. It had nothing to do with the money but I lost complete trust that they even care to do a good, quality job. So, I cancelled the appointment and will not be calling them again. We want to fully support small business but not Longs after giving numerous chances. Who knows?

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

I had a plugged drain in the basement. I called Thornton and grooms and they came out the next day…read more The gentleman was fantastic and the whole job was done for $99! I highly recommend their Service. It really relieved my mind seeing him dumping gallons of water down the cleared drain.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

This company came out on a Sunday when we had an emergent garbage disposal leak under the sink…read more They were fast, friendly, and efficient. I will definitely use them again.

Nothing worse than a plumbing problem and you have no one to call. Of course we found the leak…read moreunder the kitchen sink a few days before Thanksgiving. It was a slow drip but it was the galvanized pipe and it had a crack in it. No choice but to have it replaced but we couldn't back the pipe out so we called Mike Higgins at Phoenix. He came out the day after Thanksgiving and showed up right on time which is pretty much unheard of when you call someone to do service on your home. Mike explained the best and worse case scenarios and we were lucky the pipe came out easy so we got the best case scenario. He could have replaced that piece of galvanized pipe left it at that but instead he re-piped EVERYTHING under the sink so it would all flow better. Then he even snaked out the bathroom sink drain which had been draining slow and no amount of Drano was helping it. If you're looking for fast, friendly service, with reasonable rates, give Mike a call.

On 2/12/26 Tech came out from Ypsilanti and replaced my garbage disposal. Chad is his name and he…read morewas awesome. This plumbing company has come out to my condo now 4 times in the last couple of years and I highly recommend them. Always quick and do a great job. Chad was polite and professional and quick. Thanks so much! Sure it was expensive but it was done really well.

In September 2024, Z Plumbers installed a Navien tankless water heater in our home. What followed…read morewas 16 months of ignition failures, cold showers, and a crash course in troubleshooting a device they clearly had no business installing. The unit failed to ignite almost immediately. Their first diagnosis: not enough gas. I had just upgraded my gas meter with DTE, so that didn't sound right - but let's investigate. Their fix months later? Install a pressure regulator because too much gas was coming in. Then in September 2025, they replaced the control valve and other components. Still broken. By December 2025 they removed the very regulator they had installed earlier that year. I honestly started to wonder if they were just throwing parts at it to see what stuck. The real highlight? Every time my wife tried to shower, I had to reset the unit. It got so predictable that I eventually installed a camera and a home automation system so I could reset it remotely. After 5 visits, hours on the phone with Navian, and 5 failed attempts to resolve the issue, my tankless heater "upgrade" became an IoT project, a topic of frequent dinner discussions, and source for frequent profanity-laced screams as my wife was hit with freezing water in the shower. Don't get me wrong; they tried. It wasn't a lack of effort, rather a lack of know-how. In March 2026, a different plumber came out for an unrelated issue. I mentioned the water heater problem. His Navien specialist came out a few weeks later and -- I want to be precise here -- identified five major installation errors in under 60 seconds. Armed with this additional information, I gave Z Plumbers a final opportunity to make it right. They never responded. I paid the new plumber to fix the mess, and the unit has worked flawlessly ever since. I can run multiple faucets simultaneously with no loss of volume or temperature. It's like having a new water heater -- because effectively, we do. Bottom line: Z Plumbers may be fine for standard plumbing work, but tankless water heaters are a different animal. Based on everything I experienced, I'm convinced they do not have the training or expertise to properly install or troubleshoot these systems. Do yourself a favor and find a better installer. You'll thank yourself every morning.

Kennedy plumbing changed all of the pipes in my home, they also installed a new water heater and…read moretoilet. Brian and Patrick listened to my concerns and explained what the work entailed. They worked without taking a break, except for lunch, and completed the work in 10 1/2 hours. They made sure that the area they worked in was clean and all trash removed. the cost for a job of this magnitude was extremely reasonable. I highly recommend this company.

We have hired many different contractors and plumbers over the years. By far Kennedy Plumbing is…read moreone of the best. They are reasonably and fairly priced and do excellent work. The best part is they are plumbers that do residential work on older homes. They aren't afraid to help fix your situation when you have an older Metro Detroit home. We hired them to fix a leaking main shutoff and replace the plumbing for our kitchen sink. They did excellent work on both jobs! I wouldn't hesitate to hire Kennedy Plumbing again especially given I'm confident I will be needing them in the near future for some kind of crisis or upgrade.