We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

I am leaving this review because I am truly impressed with the workmanship of our new water heater…read more They were careful, professional, and courteous. I highly recommend these guys to anyone who needs a new or a repair on a waster heater. I love it when they are not employed by big companies because when you own your own business, you are sure to give quality work and that is exactly what Al's Water Heater did for us. Thank you.

Gary went above and beyond for me. Highly recommended. They did a great job and cleaned up so…read morewell. Thank you, Gary!

They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.

My air conditioner was not working on Saturday. They came out that evening to check it. Super fast…read moreresponse time. After some discussion I went with a new system and they were able to install everything today (only a few days later). Great prices, fast service, they answered all my questions quickly. Highly recommended.

service offered during holiday. quick repair, courteous & friendly…read more Made service request around 11pm. Call was attended & service request taken

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

This is a great company. I've used them for a small job and a large job. Their pricing is fair and…read morethey go above and beyond with service. I will continue to use them for any plumbing jobs.

I am hopeful Haley will stand behind their work, even though it appears the company is no longer…read morelocally owned and managed. We recently discovered an issue with the sewer connection they installed, and waiting to hear if they will make it right.

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

June 27,2026 Da'vu Moore did an excellent and extremely…read morethorough job of the HVAC eval. He inspected the interior of the furnace and AC system and took many pics of the interior damage. He explained the problems and suggested solutions, and I was very impressed with his patience in answering questions and his professionalism. Thank you!

Tequila Wilkerson did an excellent job today explaining the different options and solutions to my…read morefurnace and AC issues. She explained my current HVAC system (and down flow system) via flow charts on her laptop which was helpful for my understanding. I appreciate her patience in answering my questions and I appreciate her expertise and professionalism. Thank you!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.