The space is nice with sinks at each station. I'm not sure if that is common for men's hair salons but I've never seen this at a women's salon.
I accompanied my husband for a haircut because our 2 year old has never had a haircut and wanted to watch daddy get his before she gets her first cut. There were only a few occupied chairs while we were there and we tried to stay out of the way. The woman who cut my husband hair was not pleasant and seemed annoyed that any of us were there including my husband, the customer. Which, ok fine, understandable you don't want a crowd watching you work, but then say that. Tell us to wait in the lobby whatever. I asked if they did kids hair, they do. Which made it very strange that they don't like Kids.
Aside from all of that - I could have done the same cut at home. My husband had in fact been cutting his hair at home. He was opening to getting a big change and stated that to her and asked her opinion on what would work. She said it's up to him, no direction, no suggestion. When she was done she acted like she was pissed to have had a customer.
Again I get it you had spectators not a normal request, but are you getting paid? Is there no customer service? My haircut at a women's salon comes with a head massage, wash, blow dry, tea, water, consultation on the cut, friendly service and takes 5 times as long and costs the same...
Husband agreed it was awkward and not a good experience with zero consult on the cut. Won't be back for men's or kid's cut.
Update because I just read what is included in their Men's Haircut service. She did not do any of it, other than cut. She did not even style it when she was done, and he has long hair. read more