What a joke of a practice. I went in for emergency care and was the first person in line. I proceeded to sit there for hours while they called in other emergency patients ahead of me. I finally asked what is the emergency protocol is, just sit here until you close and hope? Their answer was a curt 'yep'. I left. I managed to get an actual emergency appointment with west Salem clinic the same day. Gentle dental is a joke. Don't waste your time with these clowns. read more

I would give 0 stars to Gental Dental in Corvallis, Oregon. During my first visit, the dentist was condescending, rude, and aggressive; however, I love Gental Dental in Albany, Oregon. The office staff there are kind and helpful. I wish that the Corvallis Gental Dental would rid itself of the dentists and find more compassionate and caring individuals. Then, I might give it another try in the future. read more

Excellent care! I just had a cleaning with Traci. She is beyond AMAZING! I normally have a lot of anxiety and some pain during cleanings. And since I haven't had a cleaning for years thanks to COVID 19, I was extra nervous because I knew I needed a deep clean. Tracy was kind, gentle, patient and very professional. She used some numbing drops and I didn't have any pain whatsoever. My teeth look and feel great now. I would highly recommend Traci to everyone! read more

Dr. Welch was wonderful, but she moved to another practice to cut her commute. The "gentleman" who replaced her is just... awful. He was less than warm during our first encounter but I brushed it off. Everyone has bad days. I needed two fillings done and had the x-rays from my previous practice in CA sent over as requested. I scheduled the soonest appointment for the fillings at least a few weeks in advance. I took the day off of work and got to the airport at 5 AM to fly back to Eugene in time, only to find out that this new fella was just going to do an exam and take more x-rays because he hadn't personally diagnosed me yet. Long story short - things get mixed up and miscommunications happen, but it was his attitude that was completely unacceptable. He was blatantly condescending, interrupted me four separate times, called me unreasonable and gave me a mechanic metaphor "because it would be easy to understand." I don't get offended easily but this guy was incredibly, incredibly rude and unprofessional. Too bad because the assistants and other staff are still great, but I would rather drive 45 minutes to Eugene than see him again around the corner. read more

Traci was absolutely fabulous! I loved how thorough she was and she made me feel like she truly cared about my dental health!

This review was for an experience I had a year ago, I wasn't going to post it until I warned my sister off this place and told her why. She said I should post it so other people know too about how bad this place is. The dentist here is terrible. He lacks beside manner entirely, will tell you nothing about what is happening and will speak entirely to the assistants instead. I came in with agonizing pain in my gums after chipping a tooth. I knew I needed a fill but I desperately needed him to look at my gums right away to get rid of the pain. I knew there was something stuck in the gums. I left in just as much pain if not more after having him look at it. I spent the next day in agony after having flossed and flossed more times than I could count. Finally got whatever it was dislodged and the pain was gone. He could easily have fixed that problem, instead he took one look at the area, talked to the assistant, and left me in pain that I had to fix myself. The dental work I got from him after to fix the problem was the worst filling I have ever received. Not even shaped like a tooth. Plus he comes across as money grubbing. He leaves you sitting in the chair in pain while he talks about the only thing he will address to you (money) before they have even contacted your insurance. I have since left to Monroe Dental, and am happy I did. read more

Very unprofessional scheduling system. I have had a problem with them in the past 2 weeks. I first had my checkup appointment saying that I needed to make two separate appointments for fillings. So I made two appointments, one for a Wednesday and the other for the following Friday. I was never told about a text confirmation. So when I did get a confirmation request text message, I honestly thought it was spam. But I went ahead and replied to it. Apparently it was 15 minutes too late. So when I showed up for my appointment they had already given away my spot. I said well I'll still be coming in Friday right? And they said 'oh yeah sorry there was a doctor switch so now that appointments canceled.' Incredibly frustrated, I went ahead and made two more appointments. One for the following Wednesday and the Wednesday after that. Well that Wednesday was today. I show up and guess what, they moved my appointment. I wasn't on the books. They have me for next Wednesday but not for today. That is three appointments that have been dropped. I am a very busy mother of two who runs her own business, I cannot understand why this keeps happening. Unfortunately it's the only place my insurance will cover. So I am stuck read more

I absolutely love my dentist Dr. Stephen Campbell, my hygienist and all of the rest of the staff at the Corvallis location of Gentle Dental. They are amazing, kind, no wait time and all around nice people. I normally don't like going to the dentist when I have to get fillings done, but, Dr Campbell made it pain free with no wiggling of the needle stuff. I recommend them to all. read more

Dr. Welch is the best. She is considerate, professional and was concerned that I was not feeling any pain. After multiple visits (two crowns) I would not hesitate going back to her or recommending her to anyone wanting a great dentist. read more

I recently went in for a cleaning and the quality of service I received was excellent. The staff was extremely friendly and also very professional. Some people feel anxious and/or afraid in going to the dentist: These staff just talks to you about different things and helps you think happy thoughts while they help you achieve a brighter smile. I left with a bag of goodies after my cleaning. read more

I have a toothache and called this office for care. They offered to bring me in today. Wow! Impressive. Since I live 25 miles up the road, we decided on an appointment two days from now. Megan was the receptionist. She was polite, professional and cared to get me seen quickly. Thank you. read more

Worst absolute place ive ever been. The senile nursing assistant was so butthurt cuz I mistakenly passed up a question and wrote my allergies in the wrong spot. Also because my mouth in general hurts I marked all places, I used X's instead of 0's ( circles). She then crosses off my allergies and goes to write it in a different spot and asks me how to spell it. Bahaha. Im like, "it's right their in front of you you just crossed it off." She doesn't understand what an initial exam is, I wasn't there for one particular thing. I was there to establish a dentist. So she storms off cussing under her breath and goes and crys to the dentist, and then they make the receptionist come back and tell me it wasn't a good fit and they don't want to see me. How embarrassing and unprofessional for a dentist to listen to his superior senile 79 year old nursing assistant and choose not to see me. Wow, all of you are absolutely horrible human beings, except the receptionist. Girl go find another dentist to work for. read more

I have called every day for 2 weeks to try to get a new patient appointment and every time I get a message that they are experiencing higher than normal call volume. I have waited up to 20 minutes before hanging up. The last time I finally left a message with my name and phone number. Three days later and no one has returned my call. Guess they don't want any new business. read more

Wonderful assistance to an out of town visitor! Searched all over town for dental wax and found it here, finally! Helpful receptionist, Emily, found what I needed and gave it to me at no charge! Grateful for this kind assistance, thank you! read more

Beware the receptionist's lack of intelligence. Called to ask if they accepted a particular insurance, was assured they did. Made the appointment and a couple weeks later, after filling out the forms, was told no they do NOT accept that insurance. They then proceeded to try and sell a "limited exam" to us. Will not recommend them to anyone! read more

Last week I had a nasty tooth abscess that began over the weekend. Desperate to get the tooth out, I called around for a dentists able to see me in ASAP who also took Oregon Health Plan insurance. Gentle Dental got me in that afternoon. After a few X-rays and gentle pleading the dentists agreed to extract my abscessed tooth on the spot. It was done, quickly and efficiently. I was very very happy! Thank you Gentle Dental for the essential emergency dental work! read more