This dental practice is truly a diamond in the rough. I have experienced 5 dental offices in the…read moreTriangle and this one's staff are attentive, welcoming and knowledgeable. Dr. Pressley is absolutely the best!!! He explained all my options and his care more than met my expectations. I had an emergency and he accommodated me right away. You can thank my later.

would never go back just for the fact the lady at the front desk has a horrible attitude lack of…read morecustomer service and empathy for patients. blamed everything on the answering service.

#1 Sat in the outer waiting room forever as a new patient. Was last to be walked in…read more #2 Dental hygienist was great so that was a good thing, although too many touchy-feely questions for my like. I was there for a teeth cleaning, and some x-rays. #3 The tooth cleaning was less than impressive. Some of my deepest stains did not come out and they did not have answers for why they could not get them out "in my opinion". They were all ready to do extra fillers above my eye teeth to augment where the stains were. This would be at my cost, and would make the stains, invisible to the naked eye. #4 when I went to check out, I find out there is no coordination of benefits, which was never mentioned at any point when I spoke to the office manager or staff person during the initial interview. So now I'm going to have to file the extra paperwork myself. Not cool! #5 The straw that broke the camels back is several weeks later, when I receive the bill from the insurance company stating that this dentist office is out of network for my insurance company, which I specifically asked them to check and was told they "accepted my insurance". Now I don't know what that means to them, but to me, it means that they are in network for my insurance company. Surprise, they aren't! I owe almost $350. Again, not cool!

Everything went well from check in to check out. I have been very pleased with Cary Family Dental…read morefor many years. Over my 64 years I've been to many dentists with my many relocations and I must say that I find that Fanta and Dr Acton are excellent at what they do-cleaning and dental work. The facilities are bright and clean and most everyone is very pleasant and knowledgeable. I drive from Raleigh because I am so impressed. Call and speak with Mandy. She'll get you set up and on your way to a great dental experience! And I've had loads of dental work over the years... crowns, implants fillings at other dentists. They only do work when needed. That's why I stick with Cary Family Dental.

They took my mom with a short notice as a new patient just before the Holiday Season. Julia was the…read moredental hygienist that performed a tooth cleaning procedure, and she had some 20 yrs experience. The service was excellent as Julia was very thorough and made sure my mom was always in the know of what was coming next. The office experience was also great! This practice is convenient and professional. Highly recommend.

I've never had so much trouble getting a doctor's office to submit basic information to insurance…read more I paid upfront for Invisalign treatment in early February, after being promised that they would submit the claim to my insurance. However, they did not even submit the claim to insurance for nearly 2 full months, despite multiple requests to do so. Once they finally submitted the claim (in April), my insurance asked several basic follow-up questions about the treatment so they could process the claim. It has now been another two months and Crabtree Valley Dental has still not provided that info, despite multiple letters from insurance. Over the phone, they keep assuring me they will take care of it but weeks go by with no action. It seems pretty clear now that because they received my money, they they have little interest is helping with my insurance claim. I previously had good experiences with CVD, but I do not recommend that anyone pay for any treatments up front with them. Make them submit to insurance first, because otherwise you may never see that money again.

Highly recommend! Dr. Pope is amazing. My daughter has tremendous anxiety over dental work and…read morethey were so gentle and accommodating . Beth Ann did my cleaning and was just a dream! They file insurance too! And the pricing much less than the dentist I was going too.

I went to the Wainright & Wassel dental office on May 8, 2024 in hopes of having tooth 31…read morerecemented and tooth 5 evaluated for a crown. Three years ago Dr. Mark Wainright had recemented tooth 31 and in 2019 remade a crown for tooth 4.  Since I had had problems with both these teeth, I asked if I could have a price break for the upcoming work. I had done a Google search on crowns and was told they should last 3-5 years.  The crown on tooth 4 was a total waste of my money since it did not close the gap between my 3 & 4 teeth as I was told it would do.  Therefore I believed I had a legitimate cause to ask for a price break. I was seeing Dr. Matthew Wassel since Dr. Wainright had a long wait schedule. Instead of being willing to do my work, I was told that not only could they not recement tooth 31, but that I would also need a whole new crown due to some problem that did not make any sense to me.  The crown on 31 did not have a problem before and it was recemented.  I thought this was absurd and told them so.   For tooth 5, I was told I needed to have an X-ray.  When I said they had just done X-rays five months ago, I was then told they would need  pictures.  I disagreed with both and PLAINLY stated I was not paying for either.  I was then told they would need pictures and I agreed with the stipulation that it would be FREE!  I saw no need for pictures for the evaluation.  I had a mirror if I wanted to see the tooth and pictures were of no use to the dental office for evaluation purposes. I was then told they could place tooth 31, but with only temporary cement.  I told them this idea was insane.   Why would I want the tooth cemented on temporarily to then have to go to another dentist office and have them remove the crown to do it permanently? I left the office and went to see Dr. Christopher Powell later the same day, May 8, 2024 and he recemented the tooth permanently with no questions. There is probably the question as to why I did not complain about the crown on tooth 4 back when it happened?  Tooth 4 is a dental implant.  Doing more work on it could create even more problems.  I was trying to bend over backwards to be a "Nice Guy" in hopes I could stay in good relations with the dentist. My complaints to the dental board are: 1. Dr. Wainright told me he could close the gap between teeth 3 & 4 with a new crown and it did not. 2. Dr. Wassel refused to hear me, billing me for photos that were totally useless. 3. Dr. Wassel refused to hear my issues and instead tried to cover it up by stating that tooth 31 had a problem and needed to be remade. 4.  Dr. Wassel refused to hear my issues, refused to consider my complaints and instead penalized me with two behavior management charges.

Thanks to Cary Lee for letting me make a last minute appt. I needed an endodontist evaluation…read morebefore I went with a crown, root canal or extraction! I got in the next time the endodontist was in and after the exam I got the necessary info I needed to proceed with my crown "journey". The staff was helpful and friendly. Thanks for everything - Even though I got a crown 2 weeks later; your referral helped a bunch

This review is solely intended for the front desk staff and not the practicing dentists themselves…read more I called and said "hi, I need to schedule a new patient cleaning appointment" and the lady then says, okay uh when is your appointment. - strike one. I said I have Cigna ppo insurance. "Okay what is your insurance." - strike 2. I don't give 3 strikes. How absolutely awful and distracted can you possibly be to not listen to anything a person is saying to you? For you to keep asking questions I already answered. I work in healthcare, literally as patient access. I know how intense the environments are but come on for Pete's sake. Awful customer service and no, I did not schedule an appointment.

Thank you so much for sending my mother flower's during her hospital stay. We certainly didn't…read moreexpect those when we called to let the office know she couldn't make her appointment. The bouquet was beautiful and brightened her room. We didn't realize how critical her situation would turn out to be, and our mom passed away a week later. We are grateful she experienced such a lovely and unexpected kindness from your dental practice.

I have received the best, most up-to-date dental care in my life (I'm over 80 years old). Any time…read moreI needed their help, they were there. Dr. Mann's Associates knew where I hurt and had the right professional staff to make me feel better. The reception area, the clinical area and even the outside lab folk are experts in the dental field. I don't even know the first name of my bankers but, I do know the first name of everyone I've been helped here at Dr. Mann's. Just a quick note, they have stood by me as long as it took to get me to be proud of how I look. Good luck finding anyone better than the folks at Suite 100, 1310 Fifth Avenue, Garner, NC. (Easy to fine, right beside Arby's). Donna O.

Dr Melcher and his team are the best! They did my mother's dentures and I went in for a routine…read morecleaning after going to another office where I had a disturbingly hair raising experience (@ Village Dental). I was greeted by name and Alisha (the receptionist) even asked about my mother which I thought was very sweet. My hygienist Elizabeth was fantastic! I would let her clean my teeth everyday! I have also seen Dr Rodriguez once for an emergency visit and she is just a doll. An absolute wonderful experience all around. Thank you guys from the bottom of my heart for all you do!

I can't say enough great things about Dr Melcher. I've been going to him for 13 years when I…read morestarted my journey into implants. With the implants done, and problem free, he is now my general dentist. Crowns are done in just one visit and they always fit perfectly. He is very gentle and caring, and explains different options that may be available to you. I don't ever plan on leaving Dr Melcher.

They are a "family" dental practice, but separated my 4 year old daughter from me and tried to…read moreclean her teeth without me there. She was (understandably) terrified and they were incredibly rude about it. The front desk girl was so mean that both my daughter and I were in tears by the time we left. Very bad experience.

The Greenlees are some of the sweetest people in the business. I hadn't been to the dentist in…read moreawhile and they were so sweet, making sure I was comfortable and taking breaks. My teeth look great and felt amazing. They have a clean office and state of the art equipment. I would highly recommend!