Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

We hired Harvest to take care of my 90 year old mother with lung cancer in our home. We used…read moreHarvest 5 - 7 hours a day, 5 - 7 days a week, from February until October when my mother passed away. Vanria and Tracey run the place, both are extremely nice and very professional. If our care giver was running 15 minutes late, I would always hear from Vanria. If you called for Vanria or Tracey, they always picked up the phone regardless of the day or time I called. We had a primary caregiver 4 - 6 days a week and then a 2nd caregiver 1 - 3 days a week. Primary changed along the way, Zoe, Brittany, and in the end Krystal. Change over 8 months is inevitable and as much as I regretted losing someone we were used to; the next caregiver was as good or better than her predecessor. Joyce was our 2nd caregiver for the additional 1 - 3 days a week over the 8 months. In the end we had Krystal and Joyce taking care of my mother as she transitioned into hospice and end of life. I remember the 1st time Joyce walked into our home with the nicest smile. I knew I liked her before she said a word. Krystal is not only compassionate and caring; she is also very intelligent and adaptable. I think a good caregiver finds her own way to be useful and make things easier for the care recipient and family. We never told Krystal what to do, she knew what to do and did it on her own. When my mother and I had an appointment with mom's oncologist, I liked having Krystal with us and welcomed her input at the appointment. Krystal always remembered pertinent things, that I forgot to mention, and she brought them up to the Dr. Krystal & Joyce were front line and knew better than I what my mom's condition was. Hospice gets tough and the old saying goes when the going gets tough the tough get going. Krystal and Joyce are two tough ladies! Joyce and Krystal both stepped it up as the workload required. More than just being there to help, both are extremely compassionate and caring. I don't recall ever having to ask Joyce or Krystal to do something. Rather they did what was needed without being asked (they knew better than me, what was needed), and often volunteered or asked if they could do more. I guess to sum it up; I can't imagine Krystal or Joyce treating their own mothers any better than they treated my mother. I don't usually write reviews and never to this length; Harvest went above & beyond and deserves the praise.

Im very disappointed in this Company First I got bounced…read morearound in the beginning And lots of favortism in the workpkace, Employees dont get punished for leaving clients alone for long periods of time, recently i was really sick And hospitalized And told me this isnt working out, I had almost 104 Fever And they wanted me to come into work,giving 10-12 hours notice calling in im calling in last minutę And too me last min is an hour before, the problems with agencies is how they treat there employees And feel I was discriminated because if my race, And big issue is they push good employees away.

I may have been the luckiest of all the people leaving reviews because my care was great. Everyone…read morefrom Newsome was to notch. I had an accident and when i was released from the hospital i needed home therapy and nursing care. My therapist were Ed and Kelli. Both were great and so helpful. they really helped me regain my pre accident form. My nurse Jessica was superb. She was so helpful and thanks to her, i am totally healed from my wound. I thank all these people for the assistance they gave me. I received 5 star care

Phone conversation problem with one of the nurses who called to set up an evaluation; she was very…read morerude and unprofessional. It appears that the agency continues using her due to possible staffing issues. I refused to allow her to come to my home.

Stay away from this company unless you want to risk their caretakers stealing from you…read more 3 separate incidents with the latest a missing passport from Joliet location. Unprofessional, unqualified care givers with a few good ones mixed in but never worth the risk of feeling you've been robbed inside your own home and paid someone to do it. STAY AWAY!!!

Steer clear of Home Instead in Joliet if you care about your elderly family members surviving the…read morepandemic. Home Instead gravely mishandled sending a new permanent unvaccinated caregiver into my parents' home without disclosing this information, thus putting their lives at risk. My parents have many comorbidities, including COPD, asthma, heart disease, and hypertension that could have been the end for them if the Delta variant was transmitted during an unguarded moment of mask removal, which has happened with other Home Instead caregivers. Belle, the administrator on the phone, was very defensive about asserting company policy, and not heeding our alarm and serious concerns, citing misinformation about HIPAA and their not being allowed to ask employees about Covid-19 vaccination status (quite wrong, according to Robert H. Shmerling, MD, senior faculty editor at Harvard Health Publishing, in an article of August 2021, who says companies ARE allowed to ask employees about their status and make their own mandates). Home Instead does not take care to do this, is more concerned with the bottom line, and instead sends unvaccinated workers into the homes of the elderly, putting them at risk and claiming that we did not ask for such accommodations. We have been clients of this company for several years and they have been unprofessional and have not treated us with honesty and transparency. Belle was defensive and confrontational when we expressed our upset and displeasure, and protected the owner of the company, who was not interested in getting involved. Terrible client relations!

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.

Thank you very much for all your help. Your company has been very professional and went above and…read morebeyond. I'm sure everyone is great, yet the care and attention from Kris really stands out as to making the processes seamless and pleasant. She truly did an excellent job! Coco really did an absolutely wonderful job caring for my mom as well. Her thoughtful efforts to tidy up the home made a big impact. Thank you.

Everyone that I have met or spoken to with this company has been fantastic and extremely helpful. I…read morehighly recommend Homewatch CareGivers of Naperville for any of your caregiving needs.

When I initially started working for this company, the management was wonderful and I really loved…read moremy job and my clients. When Lisa hired a new staffing coordinator, [Nelly] everything changed. She makes the rules up as she goes and God forbid she finds out that you like tour client. Please stay away from this company. Nelly wants the caregivers to be strictly business. She does not want us to build relationships with our clients or to be passionate about them and our job. This company has become very unprofessional. You have plenty of other options when it comes to finding compassionate caregivers.

From the owner: Assisting Hands provides professional in-home care services allowing our clients to remain safely…read moreand comfortably in their own homes. We hold a license with the Illinois Department of Public Health. Our caregivers are trained to provide in-home care. They have successfully passed background checks through the Illinois Dept of Public Health and are insured, bonded, and certified in CPR.

My mother recently fell in her home, was subsequently injured and needed someone to care for her…read moreand my father while she recuperated. Friends Over Fifty was extremely helpful, their care givers were wonderful and I felt very comfortable leaving my parents in their hands. They were able to help them get through their difficult time and keep my mind at peace knowing they were in good hands. I am so grateful to Friends Over Fifty for being so responsive and taking such terrific care of my parents!!!!

From the owner: We Exist to Make In-Home Health Care Easier From the Beginning of Care to the Last Breath of Liferead more