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    Heritage Funeral & Cremation Services

    4.8 (12 reviews)
    Open Open 24 hours

    Services - Heritage Funeral & Cremation Services

    Casket selection

    Commemorative services

    Cremation urn selection

    10 More Services

    Direct burial

    Direct cremations

    Headstone selection

    Memorial services

    Monument sales and customization

    Pet cremation services

    Remains management

    Remains transport

    Veteran's funeral

    Wakes and visitations

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    Recommended Reviews - Heritage Funeral & Cremation Services

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    Very caring staff. No pressure sales. Privately owned instead a big corporation. Facility is beautiful.

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    Review Highlights - Heritage Funeral & Cremation Services

    Not only was Karen very professional and calming, she was also compassionate and empathetic.

    Mentioned in 2 reviews

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    Pet Passages - Charlotte, NC

    Pet Passages - Charlotte, NC

    4.2
    (5 reviews)

    I highly recommend Pet Passages. They treated us and my dog Pebbles with love and respect. They…read moreguided us through the procedure with compassion, empathy and kindness. There special touches with the paw prints and nose prints just melted our hearts. They were quick to responded back and affordable. Pet Passages exceeded our expectations during this difficult time. We couldn't of had a better experience. Thank you for giving me and my family peace of mind and kindness in the hardest moment in our lives. Your pets are in truly caring hands when going to Pet Passages. Judy and Mike Stines

    If I could give more than 5 stars, I would. Unfortunately, after 10.5 years together, I had to…read moremake the tough call to part ways with my best friend, Bruno, on 5/1/23. Fortunately, I happened to connect with Sam, from Pet Passages, after working with Dr. LaVergne (from Home With You) in the process. Sam coordinated directly with Dr LaVergne on the appropriate timing to show up to my house, shortly after Bruno had been euthanized, and Sam entered the scene as an extremely compassionate and professional person. He downplayed the 'transactional' nature of the job and focused primarily on putting my mind at ease and treating Bruno's body with dignity. When he came to the house, he had a purple blanket with him, and explained to me that purple was the color of royalty, and that's how Bruno would be treated by the folks at Pet Passages. We wrapped Bruno in the purple blanket and he allowed me to help carry him out to the transport van. A minor detail, but the van itself was clean, professionally marked, and climate controlled--just the small things that put me at ease during all of this. Within 48 hours Sam brought Bruno home to me, in a custom wooden urn/box (see the photos)--he hand-delivered the box, and again was extremely professional and compassionate. All in all, working with Sam during such a tough time was a blessing and I'll forever be appreciative for his exceptional handling and care of Bruno.

    Pet Pilgrimmage

    Pet Pilgrimmage

    4.8
    (13 reviews)

    Losing our Buddy was losing a family member. I wanted to give Buddy the send off he deserved…read more There are not a whole lot of options in the metro Charlotte area. But I was able to find Pet Pilgrimage. From the moment I called to speak with Becky my heart was a bit lighter that he was going to be taken care of the way would have. Our Buddy declined quickly and we had to make the difficult decision to have put to sleep on the Friday after Thanksgiving, 2022. Our appointment at the vet was not until 4:30pm but the folks at Pet Pilgrimage were so accommodating. Our vet had put Buddy in a box for us which we hand delivered to Pet Pilgrimage. I wanted to make sure Buddy was wrapped in his favorite blanket he had since he was a puppy, his favorite toy nestled in his arms and pictures of our family with him. When we dropped him off Lisa told us to take our time saying good bye. We spent some final moments with our little guy. I was able to cover him up, give him his Lamby, and kiss his sweet face. Lisa set our expectations to say I would receive a call first thing Monday morning to pick him up. With it being holiday I completely understood that it would take longer than the estimated 48 hours. Due to my own impatience of wanting Buddy home I called around 9:45am on Monday. Becky said I was going to be her first call at 10 - because she wanted me to have time to wake up before getting the news Buddy was ready and not open up a raw nerve. Thoughtful beyond words! I loved how she referred to him as my baby - because he is my baby... When we picked him up we were given a beautiful bag - and the living tree urn with Buddy's remains. The paw prints were perfect. What I realize now and I didn't at the time - was how anxious I was to get Buddy home. The folks at Pet Pilgrimage understood that for me. This was well worth the money we spent - it was the perfect was to honor Buddy and we are so blessed to found these folks - they truly are doing a wonderful act for people. Thank you all!

    Pet Pilgrimage 494 E Plaza Dr…read moreMooresville, NC 28115 Pet cremation advice & experience. Yesterday we lost our most beloved 2nd daughter our 15 yr old Chihuahua. When this happens at home it's so sad, hard to think, your emotional and sad it's hard to make arrangements on weekends. We had to come share our experience with cremation it was beyond professional, compassionate, they treated us and our beautiful baby like we were the most important people in the world. We found Pet Pilgrimage located in Mooresville. It is located behind Cavin-Cook Funeral home building they have Pet Pilgrimage onsite. They are located in the far rear left of the parking lot behind the funeral home. This was by far one of the best decisions we've ever made. We did not want to use a commercial "pet crematory". We wanted a use a locally owned, compassionate company and wanted to support local business. Cavin-Cook.com was incredible. The prices that are posted are exactly what you will pay. Unless you add on other items. They are no pressure upsellers!!!!! We officially love these people, we were so grateful for them being open on a Sunday. Our baby is now back home in less than 24 hours after she was taken out of our arms. 5 all the way Top notch compassion and very comforting! Beautiful private rooms to stay with your baby as long as you need. They do not rush you at all. They are very patient, informative, and caring. We asked for a heart to be cut from her blanket they did it without a problem. Her remains and presentation returned to us was the most beautiful thing I've seen. https://petpilgrimage.com/ We chose the Remembrance Cremation Collection $240 PRIVATE CREMATION INCLUDES THE FOLLOWING: *A wood or biodegradable urn *24 Hour personal assistance *A comforting environment for final goodbyes and memorial services *Imprint of your pet's paw set in ceramic clay *Keepsake fur clipping *Remembrance wildflower seeds *Rainbow Bridge bookmark *Digital images of your pet's nose and paw print archived at Pet Pilgrimage for memorial keepsake items *Online pet memorial *Cremation certificate *Your pet is returned to you within 48 hours Whatever you do don't use GPS for pet pilgrimage use GPS address for Cavin-Cook Funeral home. Drive straight back behind all the buildings it's in the back left corner.

    Pet Pilgrimage Crematory & Memorials

    Pet Pilgrimage Crematory & Memorials

    3.7
    (3 reviews)

    I have used their services three times and they have been nothing but wonderful! They come to your…read morehome with a little van and a gurney and a wonderful blanket with angels to cover your pet. All of my pets were handled with upmost respect and care. The staff there are wonderful and caring. They called me up to a year after I lost each of my beloved pets and they make you feel like family. Why anyone would use anyone else is beyond me. There crematorium is also very clean and you can be assured you are only getting the ashes of your pet. I have used the one in Cherryville and after I saw the facility I will never use them again. Mike Cook and all the staff at the Pilgrimage are top notch....and really care. Sonia H

    Whenever I'd drive past Pet Pilgrimage (Denver location), I'd smirk and think "wow-who would really…read moreneed that?"...until I needed them; and when I did, they were amazing. I first encountered Pet Pilgrimage (PP) through my vet last year, when I had to put down my beloved lab Rocky due to cancer. We were at the vet's office, and it was unexpectedly sudden, so I really didn't know what to do. My vet told me she would call PP, and they would take care of everything and contact me. I didn't even have to pay them until I picked up Rocky's remains the next day. Since I had no idea what to expect, I was quite surprised at how warm, kind and compassionate the staff were when I did in. They handed me a lovely rainbow bag with Rocky's cremated remains sealed in a wooden box, as well as a clipping of his fur and a casted plaster paw impression. Everything was well presented and a lovely way to remember my beloved pet. Fast forward to this summer, when tragedy stuck a second time, and our incredibly loved, cherished Bernese Mt Dog Apollo was also struck with cancer (different from Rocky's so not related). This dog was everyone's favorite, including the UPS driver. So when he passed at home, it was so comforting to be able to call PP on a Sunday afternoon to come take our beloved boy. They came within the hour and put Apollo carefully on a gurney, and covered him with a lovely blanket. They were so kind and compassionate at a very difficult time. Now don't get me wrong, I wouldn't use this service for all my pets, nor for every dog we've had, but knowing they're available 24/7 for those difficult times when it's THE BEST dog ever is very, very comforting.

    Hartsell Funeral Home

    Hartsell Funeral Home

    3.0
    (1 review)

    Not impressed…read more.. Recommend: No. My mother in law's passing (dec 2022) decreed to use this facility, but all said and done, there are a number of unprofessional actions I was not appreciative of. Most specifically, both the Register of Deeds office in addition to Hartsell Funeral home, (whom was paid for this service), failed, collectively, to both inspect the death certificates ordered and HFH, failed to provide a correction. Again, HFH was PAID to accomplish this task but took zero responsibility ensuring the certificates were professionally legible. At a loss of the processes' resolution, they would not pacify correcting the misprinted death certificates and instead we had to visit the Albemarle Registry of Deeds to get corrected documents. Not impressed with this action. To: Harstell Funeral Home Director: I highly encourage you to consider the above commentary and improve on your services. My family members in this area have already sought out alternative funeral service locations due to this and other less than admirable demeanors.

    From the owner: Hartsell Funeral Home takes great pride in caring for our families and has made a commitment to…read moreprovide you with a beautiful, lasting tribute to your loved one. Celebrating Life is our top priority. Our team will serve your family with professionalism, honesty, integrity and compassion. We are a family owned and operated funeral home and crematory with five generations of service to our community. What began as a cabinet and coffin-making trade during the Civil War, has evolved into four full-service funeral homes in Cabarrus and Stanly Counties, as well as a cemetery in Norwood and pet services. Everyone’s needs are different, and for that reason, families can entrust their loved one’s wishes to our staff.

    Carolina Veterinary Specialists Matthews

    Carolina Veterinary Specialists Matthews

    2.6
    (125 reviews)

    Saying goodbye to our dog Stella was one of the hardest moments our family has ever faced, and the…read morestaff at this hospital made an incredibly painful situation a little easier for us. When we arrived, Stella was very weak and near the end. As soon as we pulled into the parking lot, staff members immediately came outside to help carry her in so she wouldn't suffer any more than she already was. That simple act of kindness meant more to us than they probably realize. They were also able to keep her comfortable long enough for our family to say our goodbyes, which we will always be grateful for. During the entire process, everyone we encountered--from the receptionists to the technicians to the doctors--was compassionate, patient, and incredibly caring. I'm not someone who typically writes reviews, but when you are faced with something this heartbreaking, the way people treat you truly matters. The entire team treated Stella and our family with dignity and compassion, and they made us feel like Stella mattered just as much to them as she did to us. Thank you for going above and beyond during one of the most difficult moments a pet family can experience. We will always appreciate the kindness you showed to Stella and to us.

    Dr. Joanna Humphrey is great!! I brought my cat in for an abscess on his ear and I was told he…read morewould have to be sedated to clean the infection out and the cost would be $500. When I went to pick him up Dr. Humphrey told me she was able to shave and clean the abscess without sedation and that in turn saved us that additional cost. I really appreciate her trying to do that first. I didn't know that was an option knowing how mean cats can be when in pain. I really just appreciate her taking the initiative in trying that first.

    Heritage Funeral & Cremation Services - funeralservices - Updated June 2026

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