I had an amazing experience at Nissan of Union City thanks to Mark Davidson! From the moment I…read morearrived, he was professional, knowledgeable, and genuinely cared about making sure everything was taken care of. He kept me updated throughout the entire service process and made everything smooth and stress-free. It's hard to find great customer service these days, but Mark definitely exceeded my expectations. If you need your car serviced, I highly recommend asking for him. Thank you again, Mark, for your excellent service!

I purchased from this dealer in November. After getting to a "correct " price it was an ok buying…read moreexperience. They took care of software recall as well. Today I am in New York trying to get tires on a car with 25000 miles on it. The tire guy asks where my wheel lock key is?? Well there isn't one. So I phone the dealer and the parts guy says the "only" thing they can do is have me come there because the lugnuts are all different. I guess like snowflakes. After a few more questions he assures me that is the only remedy. Then he just hung up!! So I went to a dealer in Port Chester NY and he changed them out in 5 minutes and didn't charge me. That is proper service. Bell needs to better. Thankfully there competent nissan dealers out there.

I had a pair of custom badges installed on my '22 Harley Davidson gas tank at another shop as a…read morebirthday gift from my BF. Needless to say, I wasn't happy with the work or the scratches that were left in the clear coat on my tank on my brand new motorcycle. Instead of telling my BF his gift fell short, I quietly enlisted the help of Uni-Tech. Best decision ever! Jose quoted a nominal and fair price to remove the badges, cut & buff the tank to remove the scratches and reinstall the badges. They were complete in the promised amount of time (1 day) and my tank looks brand new again! Although they claim not to work on motorcycles anymore they took on my little project and got my scooter right! This will be my first stop for any paint work that I need on my bikes and vehicles from this point forward!! The staff (from the front desk to the gents in the shop) were kind and and took my concerns seriously and addressed those concerns and questions thoroughly. When I decide to change the badges out again, I'm headed right back to Uni-Tech for the next set. I highly recommend this body shop and will definitely be using them again! A great shop with great people, right here in my own neighborhood so it's amazingly convenient too.

The best hands down! Loui is a family guy and very respectable. He really cares about the customer…read moreand does a great job. He repaired my Mercedes Benz and stood by his word in regard to the time frame and I appreciate that! If I could give him 10 stars I would! Definitely recommend!

Pro: friendly staff…read more Good amount of stock. Cons: Slow service. Possibly due to short staff.

Your commercial manager by the name of Mary is extremely rude and condescending. I'm bringing my…read morebusiness from another state and I currently use Autozone Commercial but was considering opening an account with O'Reillys. This location is literally .3 miles away from my shop, AZ 2 miles away. This is my 3rd encounter with a commercial manager named Mary and each time has been a horrible customer service experience. Knowledgeable but extremely rude. Even explained that I was interested in opening an account but I don't want it to be an issue every-time we try to make a purchase with your company we are bothering you, I'm trying to establish a real business relationship. Her response was "I make this store $7k-$8k a day, you can shop someplace else for all I care I won't miss your business". It may not seem like a lot to her but another $2k-$4k a week from another local business normally makes your numbers look even better. Worst experience ever, would not recommend dealing with her.

This was my first time visiting Nalley Honda, and let me just say -- I usually stick to the…read moredealership where I bought my car, but I was pleasantly surprised. I ended up getting the best care. They're quick, efficient, and really make the whole process feel easy. I worked with Service Advisor Robert, and I completely understand why he's been here for 15 years. Great guy, even better personality. He took his time walking me through everything, explained what I needed and why, and didn't just hand me a paper and send me on my way. He made what could've been a stressful visit feel simple. I truly appreciate him for that. Everyone I interacted with was friendly and courteous. I honestly couldn't have asked for a better experience. Thank you to the entire Nalley Honda team. And for my remote workers -- they've got a little cubicle setup where you can plug in and get work done while your car is being serviced, plus a lounge area. Highly recommend this location.

This is regarding the service department . Very expensive. Unprofessional staff. Misleading…read morestatements. Mysterious fees. Will never come here again. Even tried switching advisors. The old GM Chris would make things right if there were an issue. The new GM and Service Manager won't even talk to You. So cutting our losses , driving off lot never to come back again

Once again, Butler Lexus of South Atlanta exceeds expectations. What stood out at the April 2026…read morevisit and during the recent August 2026 visit is the exceptional customer service. It's apparent that professionalism and courteousness is cultural. As a former customer service director I submit maintaining such a standard is what separates the good from the great! In April, honestly every employee that crossed my path, stopped and spoke, and asked if I needed anything- while this may be common for staff working directly with a customer, it is not the trend for staff that are not working with you, or may not even be in forward facing positions; yet consistently throughout the day, direct and indirect staff engaged with me. I thought to myself this can't be real, but I was there all day in April, and it was the norm. That's phenomenal! Now to figure out what's going with my vehicle, and I'm certain as a team, Eddie, Dominic, and myself will do just that! Charmaine is by FAR the Hostess with the Mostess- she makes you feel welcome and happy that you're doing business with Butler; which aligns with GM Kevin's April comment *paraphrased "we're happy our team members treat the business as if it's theirs". Kudos to the entire Butler Lexus of South Atlanta family

Knowledgeable. Very experienced and straightforward buying process. They are so organized…read more Everyone has a role and you get a complete presentation of the car and is wonderful experience! Would buy from them again, and again and again! Best new car buying experience. Everyone there is so nice that it makes buying a car a fun happy experience!

I recently went to the ALM Chevy South location to get a oil change and transmission diagnostic. It…read moretook them a week and a half to do the diagnostic to say my transmission needed to be replaced. They also quoted me nine thousand dollars for a new transmission where other shops were charging me 4750 for a new transmission plus 1000 for labor. When I declined the transmission it took them almost another 2 weeks to fix my rear shocks and brakes and the oil change. To put it into perspective. I took a 3 week vacation and the car still was not complete when I returned from vacation to where I had to get a rental car to go to work because my car was still being serviced by this location. When I finally went to pick up my car after they said it was ready I had to wait 30+ minutes as they only had one sales rep and when I got in the car the seat had a smudge and still had tags in it. No new oil change tag in the driver side and the oil life wasnt even reset on the console. 2k for rear shocks, front brakes and a oil change. I cannot recommend getting car service from this location. Ever since ALM bought out this location service has gone down. My last oil change I dropped it off in the morning and it wasnt ready until the next day. The time before that they said they are so swamped that they wont be able to even service my car that day so I ended up having to take it somewhere else. Hopefully their service gets better in the future.

Not open on Sundays. I truly like to only use dealerships for liability purposes. But whatever, if…read moreyou all would ever answer the phone off know you were closed today. Though here it says your open!

It was time to replace my headlights and Autozone - Union City was the closest location. As I want…read moreto spend as little time in the store as possible, I opted to make my purchase online and do an in-store pickup. The online process was simple. I updated my car, made my selections, added it to my cart and proceeded to make payment. Once payment was made, I received an email confirming my purchase as well as order status with the store... When my order was ready I was alerted via email and text message and began to make my way to the store. Autozone - Union City was easy to find as it sits directly on Roosevelt Highway. I pulled in, parked, and proceeded inside. The store was clean and had the Autozone car care smell that all the stores have. LoL!!! It smells like inventory and mechanics. Haha! I walked to the counter, provided the clerk with my barcode that was in my email. She advised that the barcodes never work but she would give it a try. Her thoughts were correct as the barcode yielded nothing. However, she was able to retrieve my order via my last name. She located my bag and I was on my way. The entire in-store experience was all of maybe 3 minutes. Just like I love it. In and out. This is what online ordering and in store pick up is all about. Though my interaction was minimal, the clerk smiled, was pleasant, and wished me a good day. So the service was good in my opinion. Furthermore, the lady was very engaging as a whole.

I went in there a few days ago, looked around the store for some Zerk fittings, only saw things…read morelike floor mats, fuzzy dice, and touch up paint. So went to the counter, where three people were working. A woman cashier was handling a transaction while two other employees were at another cash register talking. One of them had his hat with the bill on the side of his head and was complaining about his dad or something, and the two of them just kept talking as if I wasn't even there. They didn't acknowledge me at all - I was maybe 7 feet away for about 30 seconds. I left, and they didn't even care - still were chit-chatting.

I want to give PePBoys In Union city one star I had my front n rear rotors n brakes replace less…read morethan two months ago they are all bad then the sales guy try to persuade my wife into upgrading the brakes claiming the one we originally bought were no good n kept insisting that I buy a higher price brake pad but the ones I bought already should be replaced n warranty wasted a full day at this shop only to tell us that they have to order the parts poor communication on Pep Boys

Man I had my car tow to pepboy in union city to get diagnostics cause my care was smoking and they…read moretold me my engine is seized so when I went to go pay for the diagnostic they told me it's going to cost $15,000 to fix it lmfao that's more then the dealership. So I get my car toed out of there took it somewhere else and they said my engine is not seized I just need a head casket. He could have told me they didn't want to do that job cause that price I could have went and got a new car for that price.

Neshon consistently makes sure I'm taken care of from start to finish. She answers all of my…read morequestions, keeps me updated throughout the process, and always ensures I have a great experience. Her communication and customer service are excellent; especially since that was something I had previously felt was lacking at the Union City location and had even considered taking my business elsewhere because of it. It's great to see the right people in the right positions. Great job!

Great customer service and the woman technician was very informative; she updated me on everything…read morethat was done to my vehicle; I will return for my next service.

If I could, I would give it a zero. I had a horrible yesterday with a salesperson. I had…read moreappointment with Gerrel Bonner & I was told by the salesperson(he has long umbre locs) that a Gerrel doesn't work there. I showed him the text message, he then goes to look for Gerrel. 10 minutes later, he says that Gerrel went to the store. The salesperson with locs never introduced himself. He goes on to tell me about the deals going on. I told him I was interested in test driving a vehicle. His behavior turns predatory & states he would have to do a credit inquiry before I could text drive a vehicle(which is false). Then he starts arguing with me & then says I'm not going to waste my time doing a test drive. So I left. Moments later, another person comes running to my vehicle(I think his name is Lee) & attempts to help. I told him I was no longer interested in purchasing a vehicle from this location. The customer service was horrible. The staff was unprofessional. I decided to not even consider purchasing a Mitsuibishi at all because this experience has tainted my perception of the brand.