Everytime I come here, I am never disappointed. The fruits are always fresh when I get the bowls. My favorite is Just Acai and the Original. The people are always friendly and the service is quick. I mean it does get busy, because it's a pretty popular place but for the most part it's quick service. Oh and I love the fact it's open till 9pm. read more

I've never tried an Acai Bowl before. I found this place on yelp and decided to try it on a whim. The young lady at the counter was friendly and knowledgeable. I tried the Go Green bowl because she said that's one of her favorites. I'm glad I took her advice. It was delicious and affordable. Under $6 for a small (yet filling) bowl and a bottled water. The place has a nice laid back atmosphere with good music playing. I'm definitely coming back again. read more

Vegan paradise (excluding honey if you're one of those)! This place is the only thing my morning sickness will really crave, haha. If you think it's "frozen yogurt" then you have no idea what an acai bowl is and have no business reviewing this place anyway. You've probably paid more at one of those weigh-out-pounds-of-yogurt places, blarg. read more

Amazing product. Terribly slow service. We have come here and waited over 30 minutes to get two bowls made. We have also walked in waited at the cash register with no one there for a while and just left before. They make great bowls... but t t t today JR! read more

Love this place but I just got home with my bowl and there's honey on it, despite having asked for no honey. My guess is instead of remaking my bowl, they put the toppings on top of the honey in hopes that I wouldn't notice. I'm vegan, and I can't eat honey, so I wasted $6 read more

The bowls are unique as well as the smoothies. They have a great variety. The staff is helpful and place is upbeat. The only thing I would leave out is the whey or pea protein. I don't know what kind they use but it gives everything a funky taste. Would recommend and would go again. read more

Healthy food and the staff is friendly. One suggestion is to order ahead of time if you're in a rush. Just call 30 min before and say you'll come by to pick it up or have it at the place itself at whatever time you need. I feel a lot of people who come in here are confused as to why it takes so long, but people need to realize, they make everything from scratch. Everything is fresh and cut right after you order whatever you do, that way your order is not soggy or rotten. Staff is so helpful and sweet as the food they make. The place is always clean, and I've never had an order messed up here. read more

I've been to a few Acai Bowl shops in the area, and not one of them can match Genuine Fresh. Perfect balance of sweet and tart, nice thick texture, fresh fruit topping and never-fail fresh granola. I don't even care for granola, but the granola offered here is delicious. I always call in so I can get my bowl right away. You can do online orders too. What can I say, Im hooked! read more

Came here to cure an intense craving for acai bowls, which are the craze in Southern California, but starting to gain traction in Arizona recently. The acai bowls were dense and loaded with acai and frozen fruit. They are slightly skimpy with fresh fruit toppings and the wait time was longer than expected. read more

My bowl is always very delicious! There's only been one mistake, and they fixed it. The only thing is that I always have to wait 5-10 mins for my bowl to come out... there always have people waiting for their bowls too. Prices aren't bad. Friendly staff. read more

Not impressed. I feel like I just paid too much for frozen yogurt with fruit on top. The bowl I had was a cherry walnut, and it was okay. It definitely didn't blow my mind. The fact that they have all of their vitamins and supplements in bottled powder or liquid form tells me their idea of nutrition is a little off base. Also - I realize this isn't entirely their fault, but there is a nail salon next door and the odor of acetone coming through into their shop is - overwhelming! I don't see how anyone eats in there, it was nauseating. The smell of chemicals isn't really synonymous with the healthy image they're trying to create. Also the atmosphere is a bit clinical... The shop is very sparse, so sound just echoes everywhere and it's just kind of awkward. All in all, I'd say this place is "eh" at best... If you're looking for something that is really healthy - go to Chop Shop or Green. read more

Over-Hyped. They offer vegan options and everything is natural but the taste is nothing out if this world and the wait time is a bit ridiculous. Not something I would go out of my way for. read more

This is a cool little place my teenage daughter brought me too. Nice and trendy quick service. I ordered a small bowl of coconut, pineapple, granola, and something else. I couldn't imagine ordering a medium or a large. The small filled me up. That was our lunch for the day since we're now vegetarian. I like it, I'll be back! read more

The first thing I thought when I heard about this place is finally a place near campus that is actually fresh and healthy. Unfortunately the customer service is awful. It is a tiny awkward store front. Not somewhere I would sit down with friends like you would at a yogurt shop. There are literally 3 tables and not even a menu posted on the wall. There were literally 3 people working and they took forever to fill an order of 2 items. Its a great idea and the product is good but with bad service, lack of menu on the wall, and terribly slow service I dont think it will be around for long. read more

I used to love it here when this place was Thrive. I'm not sure when it changed, but I feel like the quality of the food and service decreased at the same time. I came here a couple of days ago with a friend for smoothie bowls. When we ordered, the guy seemed like he didn't want to be there. Once our food came out, my friend noticed that there was a long hair mixed in with hers (like not just on top, so we know it wasn't hers). I got the blackberry walnut with pea protein, which was very good. It was just hard to enjoy it after seeing a hair pulled out of my friend's food. read more

This was my first time stopping by Genuine Fresche. Jake was so helpful and guided me along as I was selecting what would be best for me and my nutritional requests. It was an excellent choice! I highly recommend stopping by for a deelish and great experience! read more

I've never had an Acai bowl before... I didn't know they were in Gilbert also, because I've never been. I really thought the staff was great, the sample I received was amazing and what I ended up ordering (an AMAZING homemade peanut butter acai bowl) was absolutely delicious. I have a feeling I'll be a regular and hope I can recruit as many of my friends as possible to go there. It has a nice atmosphere and felt really inviting. They even have offered me a gluten free option which though I'm not allergic to gluten was really happy about because a couple of my friends are. So glad this place is in my area of town and that I stopped in to check it out. read more

I think this place has a good product and their prices are fair. Where I think they could improve is in their hiring. Not that the people they hire are bad but it always seems to only highscool teenagers working. They seem to be trying really hard to get the product out in a timely manner but it always takes forever to get my food. I think they would benefit from an older individual that could help lead them. read more

Wow.....really gross. This place probably isn't that healthy, actually. The person taking my order told me there is sugar in the vanilla whey, for instance. I was charged extra to replace the vanilla whey with regular whey. What I ended up with was not edible, so I choked half down then tossed it. This is from someone with a very high tolerance for eating less than palatable foods for the sake of health. You shouldn't have to have a bunch of extra sugar for something to be edible. The place had a really weird, negative atmosphere, too. read more

I've been coming here for months after discovering it while shopping. Never had a bad experience until today. I have bragged so much about the consistency being the smoothest I've ever had, until today. The staff seemed annoyed with my questions and the smoothie was extremely chunky with veggies and chunks of ice. I asked for it to be blended more and it came back the same way. I went back in and explained the problem and the staff was rude and kept offering to refund my money. I told her 3 times that I did NOT want a refund but that I wanted what I paid for. Again annoyed she took the drink back into the kitchen. This time she poured it out. The drink came back just as chunky and tasted more like a froth than a smoothie. I'm pretty sure there was no ice in it at all. Not happy and probably won't be back. The fact that I paid almost $6 for something and didn't get it, coupled with her nasty attitude sealed the deal for me to offer my money to a more appreciative establishment. read more

We went here twice on our short stay in AZ. Bowls were a refreshing and healthy option on a hot AZ day. Lots of bowl choices and the menu outlines exactly what's in the bowl and what each bowl is topped with--that was nice. I had the Blackberry Walnut and Raspberry Lime. Both good. Bowls are huge, and I'm pretty sure they're bigger if you choose to stay. We got mediums both time but one time to go and one time to stay and the bowl seemed to be way bigger when we stayed and ate in the store. Prices are average for an acai bowl. read more

I had no idea what an acai bowl was when we arrived. The gal behind the counter explained it as a thick smoothie in a bowl that is topped with granola and other items that you eat with a spoon. No idea they were so big or filling. We ordered 3 - Chocolate Walnut, Chocolate Coconut and Raspberry Lime. I thought the Raspberry Lime was by far the best flavor. We didn't finish them and I think it was quite pricey. I would recommend if you have never been to order one - try it - and then order more if you like it or are still hungry. Also, the kids and I realized we are not fans of granola. So.... if we ever try it again we will order without granola or just try the smoothies. read more

Love this place! I bought a juice with a Groupon I got and even though it didn't work in their system for some reason they still gave me the deal I'd paid for. And THEN I accidentally dropped my juice all over Sprouts while I was shopping and they gave me another small juice for free to make up for it. 5 Stars! read more

pros: - great tasting acai - fresh fruits cons: - overwhelming smell of bleach in store - stingy portions five star acai bowls. but man, this place stinks. i ordered the original acai bowl that contains strawberries, bananas, blueberries, granola, and honey atop an acai berry blend. tasted amazing, all the fruits were very fresh, and i had no complaints about the food itself. one problem--the restaurant smelled very strongly of bleach, and it obscured the taste of the food so much that i had to eat outside. not sure if it is the cleaning product they use or something else, but it was so intrusive that couldn't even taste was i was eating! i paid 75 extra cents for more strawberries, but i received a total of 4 cut strawberries on top of the granola. other acai joints i have been to give you a minimum of 7-10 strawberries without having to pay extra. i would return simply because of how good it tasted, but the overall experience leaves something to be desired. a side-note is that their eat-in portions are bigger than their takeout portions. a small for eating in is the same size as a medium takeout, and a medium for eating in is a large in their takeout size. read more

I have heard so many talk about how much they love acai bowls. I don't have a sweet tooth so I was never so inclined to go try it. My sister however has a sweet tooth and is on a health binge. We decided to check this place out for a healthy snack and we were so satisfied and happy! The fruits are super fresh, granola is to die for, and the acai smoothie at the bottom was yummmmy! If you're looking to be really healthy the acai bowl is a good meal replacement. read more

$8-9 for a large (16-18oz?) smoothie... Even with real fruit and juices is ludicrously expensive. Took quite a while for the smoothie to be made too so I sat and waited. Furniture is filthy and stained. Not sure of a better option but this isn't even a last resort. read more

I love love this place I have been coming here since it was only located in Gilbert. But the wait time here is so ridiculous.

I used to love this place, but came in this evening and customer service was terrible she barely even spoke to me, I mean how hard is it to greet me and repeat my order, it's you're only job. I ordered 2 mediums and when I got home and open the bag I got a small and medium, which makes no sense because shes the one who asked me if I wanted medium and I said yes make both bowls a medium. Seems like they're just hiring whoever they can, but the customer service and messed up order made me never want to go back. Off to somewhere new! read more

I love these Acai Bowls. I start my day off right with the frozen concoction of blended fruit topped with granola, fresh fruit and of course honey. The girls are really sweet who work here and Ive lost a ton of holiday baggage with Thrive. read more

Been here a handful of times and so far Every bowl Ive had is delicious Blackberry is my fav so far. Also staff seems pretty friendly,Only reason it's not four stars is I happen to come in one night and one of the gentleman working in the back keep grab at his nose as if he needed to blow it. This honestly grossed me out and being I've worked in the food industry I know you should not be going from touching your nostril repeatedly and preparing food read more

Organic, full of antioxidants, and just refreshing and delicious! Thrive has 15 different acai bowls to choose from and also has smoothies! Today I had the Go Green bowl and it was so tasty. I always feel so refreshed after eating here. read more

Don't let the bland interior fool you, this place has excellent bowls and smoothies and is worth every penny! I had a bowl of acai frozen yogurt, chocolate protein powder topped with granola and fruit. Not only is this place delicious for a dessert or fruit bowl but it's healthy. read more

Great acai bowls, incredibly slow service. Plan on waiting at lease 20 minutes for a bowl or smoothie.