The first visit with Dr. Couch was great and staff was very welcoming. The second visit, was not…read moreso welcoming as I had a financial issue though they where able to help. The issue was the girl who checks you in has no understanding ethics and just rolled her eyes. The doctors care great, but the staff need to work on there people skills and compassion.

Dr Marx and the staff were fantastic. Dr Marx treated me for tendinitis around my knee (quad…read moretendon). He's an athlete himself, and he's great with sports medicine. Thank You Dr Marx!

So, my husband recently hurt his knee. The ER told him to go see an orthopedic doc. Looking online…read morewe came across Dr. Heckman. The wait was not long. And it was a great visit. He is very personable and makes you feel at ease, even while he was suctioning blood from my husbands knee... my husband was concerned about missing too much work with appointments. Dr. Heckman got us an MRI appointment stat, then told us to come right back to his office after the appointment so he can see the xrays. He made it very accommodating for us, and we appreciate that. We will recommend him and give him a 5 star rating

Dr Heckman is the most compassionate, knowledgeable, down to earth doctor I have ever had. Recently…read morehad a TKR and he did a great job. I highly recommend him for any joint issues one might have. Also, his office staff is on task. I never have to wait more than 10 or 15 minutes for my appointment. They are all very helpful and pleasant.

I know people always talk about how their knee doctor is great. I've only had one knee replacement…read morebut I think my knee doctor is pretty special. First off, she does what is called a minimally invasive procedure which basically means she doesn't cut into any muscle. This means less pain and a much quicker recovery time. Amanda is really concerned about her patients; she gives out her personal number and tells you to call for any reason. She gets you set up on a text system that texts you exercises you can/should be doing and answers questions regarding issues such as swelling, ice, etc. I don't think you'll go wrong choosing Amanda. Lastly, which should of been first, she's a Christian. She prayed over me before surgery and it put me at ease.

Horrific bedside manner ! Ive suffered with behind the knee pain for years and could not bend my…read moreknee; and it has gotten worse through the years. In order to relive pain on that leg I had to keep it stretched out whenever I'd sit at a chair whether at home, the movies, on an airplane I always had to sit anywhere I could stretch out that leg . A friend recommended Amanda Marshall . So I went with my friend and I was asked to sit on top of the patient table and my friend sat on the chair . So Amanda Marshall walks in she doesn't greet me Amanda Marshall is directly in front of me not facing me but her side was facing me and she begins talking to the intake person while I'm sitting there with my leg stretched like I'd made a habit of for years to avoid the pain when Amanda Marshall suddenly speaks out in a rather frustrated way " will you put out your leg down " and she continued talking to the intake person . I was appalled ... I've never been treated so rudely by any doctor ever in my entire life . And I've battled cancer and have seen many doctors .I'm guessing I gave her the impression ( because I was sitting up so high on the examination table with my leg not completely straight out but not completely bent either just held out in order to avoid pain ) of a " young dramatic kid " wanting attention on her "OUCHI " As if I was trying to show her my leg is hurting . This woman ( I'm not even gonna call her a doctor because I've never met a more rude doctor in my life ... ASSUMING I was DOING THIS ON PURPOSE. Not knowing that this has been a literal position ( of my leg ) I'd had to adapt to throughout my life . The only thing I can say is she is an idiot ! I'm going to continue letting people know how badly she treated me ! I regret ever stepping into her office !

Amazing Drs. And great staff. Very helpful. Will definitely use again. In and out was taken care…read moreof with out waiting all day. Thank you.

I've had a great experience from beginning to end. I came in initially for a knee problem and was…read moreassessed by Dr.Balldin. With his years of experience, he was able to pinpoint an ACL tear. Although I wasn't happy about the news, his team has helped make this journey an easy experience. His team help me set up an MRI that was in the same building for another day. I was able to get a follow up a few weeks after. The only thing I'd change is how long everything took from initial evaluation to each step. They're busy and service a lot of people so it's to be expected, but I've always received excellent service from the PT staff and office staff. I was fortunate enough to go to their office on Halloween and they absolutely crushed it with all of the outfits. Always excited to go back!

i see Dr Young andDr Allen have always been impressed by their professionalism, honesty re…read morediagnoses and treatment options and best outcome for the patient. Their staff always positive n friendly and all seem to work well together which you don't encounter at many doctors offices great team thanks

Dr Girling and the PA, Kerri Allen are wonderful! I highly recommend them. My problem is with the…read moreoffice management or lack thereof. I received notice that I had an appointment and I believed it was an error. I tried over and over to get answers on the necessity of me coming in after a procedure. I have had Durlane injections on multiple occasions and this was never a requirement. The bot answering service told me that I had to come in or I would have to pay $50 for missing an appointment. I asked to speak to a live person and I held for at least 20 minutes. Every time I try to talk to a live person in this office, I am put on hold and I receive a message stating that "there are 10 people ahead of me" I finally was able to talk to a live person. She told me that this appt. was indeed a requirement. So I came in for the appointment that I didn't need, I paid my co-pay, and I waited an hour and 10 minutes. I asked the staff how much longer to see the PA and was told there were two people ahead of me. I asked again why I even needed to be there for this appointment and no one could give me an answer. I told them I wanted to talk to the manager and was told the director was out and that he would call me. This was yesterday and it's now after hours and I've yet to hear from him. I would've called today, but I didn't want to go through the nonsense of talking to AI or holding for 20 more minutes. Unfortunately, I'm seriously thinking of going to another group in spite of really appreciating the medical staff. God help us poor souls in a world of AI "efficiency" and corporate greed.

Dr. Phelps is an outstanding surgeon. He performed my hip replacement and it was a terrific…read moreexperience. I never had any pain at all at the site of the incision and the recovery was very easy. He is easy to talk to and listens well. I have recommended him to three other people who have had knee replacements with a similar experience. I recommend him 100%.

Easy peasy total knee replacement The PT said all of Dr…read morePhelps patients do exceedingly well.

Absolutely "THE BEST" Top Tier Surgeon & Staff…read more I was referred by another spine surgeon to Dr. Cyr after two previous laminectomies, years of physical therapy, decompression therapy, two years of radio frequency ablations, and many more years of pain pills and suffering with back pain. After looking Dr. Cyr on the internet, I was impressed with his credentials; having trained at Mayo Clinic and having served as the Chief of Air Force Spine Surgery and Spine Surgery Consultant to the Surgeon General of the Air Force and Pentagon. I figured that he would be the best choice on which to seek spinal fusion surgery and so I was expectantly looking forward to meeting with him and discussing my options as all other attempts at alleviating my back pain had been exhausted. I was so encouraged after my first appointment. His staff spends ample time with the patient and explains in detail what to expect and what not to expect. The doctor does not even begin surgery until after conducting three extensive diagnostic tests in order to 1) ensure you're a candidate for spinal fusion, and 2) to pinpoint the exact cause and area of the pain so it can be treated properly. Scheduling went very smooth as my surgery was performed at Memorial Hermann Surgical Hospital First Colony (near Sugarland) which in it self is a Top Tier facility. They took wonderful care of me during my five days of in-hospital recovery. This surgery is not to be undertaken lightly. Dr. Cyr is very strict on his expectations during recovery. The patient is expected to follow through with his instructions; especially during the first three to six months post surgery. Along with the recovery time SA Spine schedules timely and frequent follow-up appointments; every three months following surgery. In addition the offices are available and respond quickly to questions either by phone or email. I have not been disappointed and I know I made the right choice. For me the results have been excellent!! Most importantly "No More Back Pain". I highly recommend Dr. Cyr and SA Spine.

Most incompetent front office, call week ahead, no follow up. No reminder text. Waited 2 hours…read morefirst appointment. Came in 8 visits. Got half the procedure finished. Then their pain doctor vanished. Referred me out. They needed to start over again. Cannot stress how incompetent PA Chen and company are. Spent well over $1200 coming in. Money grab. Terrible customer service. Never even saw an MD in my time there. Referred me out to TX Pain clinic. Who acted like I wasted my time. They have good marketing. That's about it. Avoid the garbage heap.

Dr. Kirk, Ms. Esquibel, Ms. Castillo, and their admin team are top notch! They ensure everything…read moregoes smoothly from beginning to end and their patients are well taken care of. I can't thank them enough for the excellent care they have provided to me. They are kind and compassionate, professional, and understanding. It is evident their team functions like a well-oiled machine. I look forward to getting my stitches out in two weeks!

They're not very honest. I asked two people there if they take Medicare along with my insurance and…read morethey said yes now they're charging me $267 for one visit. Make sure you have it in writing or you record them on their promises.

Went to my Ortho appt since a Doctor I saw suspected I had Tennis Elbow. I started feeling a sharp…read morepain in my elbow when gripping & pulling & even extending my left arm. It had been like this for 3 weeks & anti-inflammatory meds & icing weren't helping. I arrived 20 minutes early and had pre-filled my Patient Forms online earlier. The MA, Amanda called me in about 10 minutes before my appt, took a Q&A of my symptoms & told me I'd get an Xray first; The Xray tech escorted me to the back & took some Xrays & I went back to the exam room. Shortly thereafter, Dr. Alexandra Matthews came in & recognized me as I saw her in 2018 for knee pain & treatment. I told her my symptoms & she checked my elbow & confirmed that I had "Tennis Elbow." She suggested a Steroid injection to give relief within 24-48 hours. While she was injecting me she was telling me to think about my upcoming vacation & what I was looking forward to so I wouldn't focus on the stinging feeling. She had given me injections on my knee before so I had an idea. Dr. Matthews was pleasant & had a nice demeanor as in 2018 so I was pleased with that. She even commented on how detailed my answers were on the Patient Forms & she was so happy for that! She wanted me to get PT & a followup appt so next up was Dr. Brandon, the PT. Brandon came in to talk to me about my issue, showed me on a Human Body Muscular diagram what area is affected, why & how they'll approach therapy & modalities. I asked him a few questions & he was very thorough & easy to understand. Afterwards, I set up my appointments on 2 parts of the checkout counter. One for the followup & the other with the PT scheduler. This place is a well-oiled machine & runs with efficiency & professionalism. We'll see how the PT visits pan out!

My wife's orthopedic referred her here to have them work on her shoulder issue. The doctor set up…read morea time for her first visit, and we were pleasantly surprised to get in so quickly. Getting to this location is easy, and it has a lot of parking in front. During the first several weeks we found parking to be an issue (more folks coming in than they have parking spots). A tip from one of the employees led us to parking in back of the business. After getting that tip, we never had a parking issue again. Upon entering the office the first time, we were immediately greeted by the folks at the front desk. Us being new, they helped us get all the paperwork completed and helped us get ready for PT. Then, very quickly. one of the PT's came out to get my wife and take her back. Although signage indicates that no one except the patient is allowed in back, they invited me back with her. My wife met all the guys who would be working on her (about 5 different PT's worked on her). This was a different experience than I have had at other places (1 PT did all the treatments). She liked all of them (maybe because they were all young and buff), and they all took great care of her. She has not finished her treatments yet, but she is already much better. Will I return? Definitely if/when I need that type of service.

Great experience with Dr Jones. I thought I broke my wrist. Took X-rays was only a sprain. The…read moredoctor explained my options and provided a comfortable brace. Was warm, friendly and competent.

Had a great experience with all the staff. Dr. Miilican was very attentive and able to diagnose the…read moreissue almost immediately when several other doctors could not. I was confident in him being able to completely fix the problem. He was very thorough in his testing and explanation of everything. I ended up having surgery and his bedside manner was great. Surgery went great and exactly as he explained. Can't say enough good things about everyone there.