Super nice guy. Did a great job on my jewelry repair. Totally recommend! Reasonably priced. Easy to…read moreget to. Close to skytrain

I decided to seek Tony as he has rave reviews on Yelp and he did not disappoint! :)…read more I had a Michael Kors ring that I adored but was severely damaged as most of the stones fell out. Tony told me that he could take care of it. I was superbly impressed at how my ring turned out, and the price was very reasonable to boot. I would not hesitate for a second to recommend Tony if anyone needs a jeweller. Thank you so much Tony for your hard work!!

I had an awful experience calling to ask about jewellery repair. I had two rings in need of repair,…read moreone purchased at People's jewellers and one old family heirloom. I think the name of the woman I spoke with was Monica. As soon as she heard I had a ring from People's, all she would tell me is that I had to go there to have it repaired. I told her that I would rather pay more to have it fixed locally because People's sends it out East. I kept trying to mention my family ring (because I absolutely would NOT send that anywhere in case it got lost) but she refused to listen and just kept saying, "go back to People's!". I literally almost cried because I'm so attached to that ring and it breaking was already so stressful. Anyways, I went to Independent Goldsmith, paid twice what I would have at People's in order to keep it local, and received excellent service. I would not recommend LL Private Jewellers at all, absolute crap service.

When looking for a jeweller to resize my (brand new!) custom engagement ring (bought online, didn't…read moreknow my size) I was initially scared and overwhelmed - until I talked to Monika! I had quotes from 2 jewellers that were much higher and that included up to 10 days in wait times. When I called LL (open til 9pm! so convenient for us 9-5ers!) they said to come right in, and as soon as I found the building (it's that old one on Granville you always pass but never noticed) they buzzed me in to their little studio. They were real, honest and friendly during the consult, quoted me MUCH less than the others and said they'd have it 2 days later! I went to pick up my ring today and it fits perfectly, I realized the reviews were all true, they made me feel comfortable and extremely satisfied with the end result. I'll definitely recommend their no-nonsense, amazing work to my friends and go back to them if I need anything else!

The team at IG were quick to respond, super helpful and all around professional. Linda helped me so…read moremuch with design and seeing my engagement ring through and my fiance loved it !

We commissioned these rings as a custom piece based on my favorite movie "Howl's Moving Castle"…read more Throughout the entire process they provided regular updates. I appreciated being kept in the loop and having the opportunity to make any necessary changes along the way. Once the rings were completed, we realized the ruby stone would be more fitting for me so we asked if it was possible to switch it. They were so kind to make this change for us even though the rings were already finished. The final product is absolutely stunning. The craftsmanship is impeccable, and the attention to detail is evident in every aspect of the ring. They had truly brought our vision to life, and I am beyond thrilled with the end result. Overall, I highly recommend Independent Goldsmith for anyone looking for a custom piece of jewelry. They truly care about their customers and take great pride in their work. I would not hesitate to work with them again in the future!

Their jewelry for sale may be great, but I won't be coming back here for repairs. They did some…read morework for me a few years ago that was fine, so when I needed the setting on my engagement ring fixed, I came back. He charged well more than I've ever paid for that repair at other jewelers, took something like 6 weeks, and when I got it back he'd built the points so high that the ring was constantly snagging on things. Six months later, I took the ring in for a different repair elsewhere, and the jeweler pointedly asked if I needed the setting fixed, because the points were too high. Now, a few months later, one of the points has come off again and I'm back where I was a year ago, needing a new setting.

Dealt with the owner and other employees. MOST honest & trustable service.read more

I had to get an estimate done quickly before flying out of town and even though things very rushed,…read morethey were able to fit me in and get my jewelry appraisal up to date in a few days. The jeweler took the time to go through my mother's and grandmothers stuff with me to see what was worth getting appraised and what wasn't. I had no idea. They even cleaned everything while they had it.

Had a bent clasp on a bracelet and they fixed it in about 20 seconds, free of charge. Great serviceread more

After submitting pics of the damage I received a quote for my repair. Dropped it off on Friday and…read morepicked up on Monday. Quick and friendly service with payment options that prefer debit transactions vs MC/Visa.

Thank you for engraving the Grad gift so quickly. A great…read morejob, elegant & she loved it. Thank you Anna & company. Although we travelled by train, etc., from Langley, the trip was worth it.

My automatic watch was running a couple of minutes slow, stopped by the shop and they dropped what…read morethey were doing to take a look. Spent a fair amount of time on it, even showing me the post-repair diagnostics to demo it's now tip top performance - very cool. To my surprise - no charge! The next day, watch is running perfectly and showing perfect time. Excellent service and a share appreciation for mechanical watches and horology, means I will definitely be coming back - thanks Roldorf & Co!

wonderful watch repair and service. I came in with a vintage Omega that they did just a bang-up job…read morecleaning up to run like new without a bunch of unnecessary physical polishing and "restoration" that I don't want. They're really consultative and when I drop something off, I know exactly what I'm getting when it comes back - and it's always awesome.

Superb workmanship, and wonderful people. Happy to give them a top drawer recommendation.read more

Amazing customer service and the employees are very friendly . Would recommend going here!read more

Great service - I went to sell a couple of pieces of jewellery. The owner was professional, and…read morethe service was great. Would definitely recommend him

Consulted regarding ring repair and resizing. The owner discussed options with me. Work was done…read morein a week and was very reasonably priced. Great quality work. Will definitely go back again!

Canadian-made jewellery on the right, First Nations on the left, including some silverware pieces…read more Didn't know sapphire can come in pink too, as per pic. Teresa here nice to show some items here. Nice store, well-lit. Lots to browse around. Reversible necklaces for maximum matching outfits lol. Amex good.

I will be honest in saying that I come here to browse since Jewellery to me is very hit and miss…read more Very friendly and chatty. I love their colored bead inspired Jewellery. Most pieces are a little too much on the costume side but there are some tasteful gems within.