Brian has been absolutely amazing with wheel repairs since my first time meeting him , I have had…read morecracked wheels repaired beautifully. Recently came back again because of the quality service! welds are cleaned up/grinded down to ensure they don't crack again unlike other " wheel repairs where they just weld the area " and end up cracking directly on the welded part! And most importantly, the prices on repairs do not break the bank ! Definitely recommend for solid work at an amazing price ! You won't find another place like this !

Seems real shady on an operating. They don't stick to their hours of operation not completing on…read morethe days it's promised.

They are so honest and .kind.when it comes to decided what to buy. Mario and the team are the…read morebest. Thanks

Damaged my wheel when I ask the guy, he said this is normal ?? One of the guy was fighting the…read morewheel taking it off. The machine got stuck.

I was very pleased. I originally took my car in for an oil change after purchasing a voucher on…read moreGroupon. They discovered that my brakes were all but gone. They replaced them the same day. They were also very friendly and worked with me to reduce the cost.

I went for an oil change, and it was great to start. They offered to apply coupons I might have and…read moreassured quick service! However, as I expected, I was given a quote for new tires for my vehicle, which I knew I needed. The standard tires for my vehicle are a higher price, but when I was given the quote, I was also told there was no warranty on the tires that it was declined at original service back in 2022. So, I contacted the other location I originally went to who confirmed I did have a warranty, but it was a month expired, and proceeded to quote me $200 less for the same service! I know that's the way car service works. I just didn't appreciate the inaccuracy. As well as the treatment I received when I called back to inform them of the error and that I could get a better deal somewhere else, I was met with "OK "and hung up on. I also did not receive a phone call when my car was done. Hoping for improvement!

This location is AMAZING. I had an alert for tire pressure. Andres, quickly greeted me as I come…read morein and let me know he will be with me once he was done with his existing customer. Acknowledging me when I first came in, was a big plus for me. That is a lost art in customer service these days. As promise once he was done, we immediately went to my car. I let him know what was going on & what I had experienced. He explained there could be a variety of reasons, but stated he will look into it right away and advise me to sit in the waiting area while he checked on my tires. After a short while later, he came to me explain everything. He did such as adding air to my tires explained.Sometimes they fluctuate with weather changes and recommended a possible wheel alignment, if the problem persists. His patience and kindness with me stood out more than anything so I felt compelled to write this review

I had a slow leak and indicated i needed to go to work so couldn't wait long John was kind enough…read moreto make the process easy and fast. Thank you John you have a wonderful team. Thank you for making this painless. ;)

We brought our car in for a routine oil change and rotation…read more After they got started, Josh, the manager, called to tell us that there was a special canister from the manufacturer for the oil filter required. He not only ordered it but comped us the extra charge a lesser shop no doubt would've stuck us with. Though it took a while for the special part to get to the shop, we're glad Josh didn't simply send us to the dealer, reschedule the appointment or even charge us extra. We'll be back for future service!

I wanted to give a special thanks to Joshua (Josh) at this location for exceeding my expectations…read morewith the alignment service for my GLK. The location is clean and comfy with ample parking (and a lot to do in the area in case you wait from Panera to Marshalls and a mall across the street). Service was prompt and as soon as I entered the location, it took only moments before I was greeted and assisted. The entire staff was great! However, specifically Josh, the manager, went above and beyond to make me feel like a valued customer and explained things in detail and efficiently. Great price, great quality and I will only use this location moving forward thanks again Josh!

My Tesla Model 3 20" wheel had a slow leak after traveling down here on a road trip. Took it to a…read moretire shop for a patch and they found out there was a small crack on the inside rim instead. They quoted me $350 to send the wheel for a weld/repair or $950 for a refurb oem. After reaching out to several shops a few of them who couldn't do the repair recommended American Factory Wheel. I gave them a call to see if I could do same day even though it was afternoon already. The person who picked up the phone was very nice and told me the soonest would be the next day morning and I could book through their website. As soon as I hung up I immediately received a text with a quote and link. Booking through their website was fast and easy. Came in today for my 9:30am appointment and Darren helped check me in, drove it into the shop and within a few minutes confirmed the crack is repairable with a cash/card quote and about 2 hour turnaround. They finished at 11:20 just under 2 hours. Cost was $242 OTD with card. Easy, fast, great service, good price

This review is a bit late, BUT well-deserved. When I worked for a large exotic automotive…read morecollection, this is one of 2 companies that we would use for wheel repair, and that is because they are very thorough, the repairs are structurally safe, and the quality of work has you wondering if your wheel was ever even damaged. These guys are honest and reputable, and I'd recommend them time and time again! I've recommended them to many of my friends and neighbors. If our garage could trust this company with repairs on wheels off of very rare [irreplaceable] exotic car wheels, you can rest assured that you can trust them, as well!

Service was amazing got attended quick and the people were helpful explaining what was wrong and…read morewhat was needed!

This place is garbage. They will scam you. I towed my truck there. They called a week later saying…read morethey inspected it and found several issues that need to be addressed. I decided to go over there only to find my truck was in the same place I left it,the same exact place I had the tow truck guy drop it off, in the parking lot. Bolts had not been touched. Nothing had been removed, nothing had been inspected. So this guy Joshua calls me and tells me a straight up lie. A little BS I supposed comes with the territory but to flat out make up a whole entire story? I wouldn't believe it myself if it didn't actually happen to me. To fabricate a story of a full inspection and diagnosis of my vehicle, is the most unprofessional, disgusting, despicable thing you can do. How would I know? Well my truck's wheel came off while driving it. In order for Joshua's tale of it needing a new axle shaft, bearings, etc. it would need to be taken apart. The half pieces of bolts that had sheared were still there, dirt on all bolts was undisturbed. No movement had been done whatsoever. First price he quoted was 2500 ok that's fine. I wanted the breaks redone on both back tires ect. Seemed legit. Then he calls a couple days later saying that upon further inspection it was discovered my axle shaft was damaged. And that he needs to order a kit which would now be 3800. I had already paid thousands of dollars in tow fees I wasn't about to go somewhere else. Luckily I decided to go on down there for them to show me in person what they had discovered during this "inspection" only to find they had not touched it at all. What business does this? Knowing that the majority of people aren't going to go to their shop to verify what they say. People need their cars so they will say fix it. Which I'm sure Joshua has gotten away with more than a few times. Guy should be fired. Complaints will be here, corporate, the manager, and everywhere. Not much gets me to leave a comment. But a liar and a scammer most definitely will. My suggestion to whoever takes their vehicle here, is to verify what they are telling you because I can guarentee you this isn't the first time. So for all you innocent people just trying to get their car fixed so you can get around, I'll be doing my best to make sure this is the last time, that people like Joshua at Firstone lie, cheat, and scam, their customers. Pictures are when I went, after getting the call about how they inspected it. There is no misunderstanding or miscommunication here. The FACTS are that they never touched my truck. They quoted me thousands of dollars for what they apparently found during an inspection that never happened.

Whilst driving to San Diego in summer's heat, I found myself blissfully lost in the consumer…read moreparadise my country has gone to such lengths to ensure is at the grasp of my fingertips. My phenomenally high powered A/C made the scorching heat outside seem laughable. The size of the cup of soda in my cupholder was once banned in New York City. Meanwhile my massive vehicle burned quantities of gasoline that would make life immeasurably more difficult for generations to come. Nevertheless, I pushed on. I accelerated harder, I turned up the A/C and I took another sip of that sugary soda. I was on top. There was no limit. I was king. I was going to arrive in San Diego on time, ice cold, and with blood sugar levels through the roof. Suddenly I saw a warning light appear on my dashboard display indicating that my tire pressure was low. My illusion of being in a consumer paradise fell before my eyes like Icarus, son of Daedalus, fell from the sky when he flew too close to the sun. I was going to be late. I started questioning who I was and my values. Why didn't I budget more time to arrive? Am I becoming my father? Would I ever go back to school? Things could never go back to how they were before that dashboard warning light came on. Turns out I had a slow leak in my tire. I looked up this place online and was amazed by how quick the service was. The guy working was also super friendly. The price was also super reasonable. I highly recommend this place.

Went here for an estimate. Amazing service. Toby went out of his way to find me tires. When he…read moredidn't have what I was looking for, he referred me to another place who would be able to take care of me. Extremely helpful and honest.

Yes just as bad as the other reviewer. Brought my in for simple tires and all of a sudden I need…read morethousands of dollars of work. Pretty sure they caused the problem. 0/10 would not recommend. So they have multiple business listings on Yelp probably to distract you from the negative reviews

Called the day before and was given a price on a specific tire. Was also quoted for an alignment…read moreand the prices seemed right. Took the truck in and left it for them. They installed the wrong tires. They said we needed $1900 worth of bearing and king pins to be replaced to do the alignment. They also put two big dents in our hubcaps when the put them back on. We took the truck to another mechanic for a second opion and was told there was no "play" in the pins or bearings so they did not need to be replaced. We were going to replace 6 tires on our RV but we won't be bringing anything to them now.

Excellent service and value! I've been coming here for years. I am never disappointed in the…read moreservice , professioalism, and accuracy.

So my old tire finally cracked and I came home from a long weekend to a leaking tire that my…read morehusband assured me couldn't be repaired. Like I said, I'd just come back from a long weekend and didn't have a lot of extra money to throw at new tires so we decided used was the way to go. Thanks to Yelp, I found and called One Stop Tire. I have sort of special tires so I was pleased when she told me they had them available and for half the price of new. I arrived as soon as they opened and was out and on my way to work 30 minutes later. My tires cost $120 each new, but I paid $60 for a practically brand new Pirelli. My husband was proud of me. Tips: * Just pull around to the back and the office is right there. Don't bother parking in the front unless they're really busy and tell you to. *Bring some cash so you can tip the guys putting the tires on. * If you need a tattoo, ask the cashier. She's opening a tattoo shop in El Cajon!