I have been unable to make copies of my apartment keys and the FOB that came with the keys when I…read morerented my apartment. I was on Fulton street and walked into this store that I accidentally found while in the area. I walked in requesting a copy of my keys and the owner asked if I wanted him to make only a copy of my keys and why not the FOB, too? I told him that he couldn't do that and that only my building could. The owner reassured me that he had all the equipment in that store and he would be able to CLONE my FOB so I'd have an extra set of keys and a FOB just in case I lost my original ones. He was right! I live in Brooklyn and when I got home even the FOB worked. This place gave me great customer service and really came through. They certainly know what they are doing. I appreciate all the employees and the owner who took care of me at the store today, September 29, 2025. - Michael Caputo

I need a key duplicated came in and out very quick. staff mad nice…read more Stocks with all you need, i live in the area this became my go to hardware store

I have been using Scotts flowers for 26 years; they did the flowers for my mom's repass and I have…read morebeen using them ever since. Their arrangements are stunning! they have never failed on their deliveries to my various friends and family members. They are my go-to NYC flower shop.

I initially had some concerns about the first arrangement I received, as it didn't quite match the…read morestyle and quality I had expected from the website. However, what truly impressed me was how Scott's Flowers handled the situation. Kate was incredibly responsive, professional, and genuinely cared about making things right. She listened carefully to my feedback, communicated with kindness and transparency, and personally made sure a replacement arrangement was created and delivered promptly. The replacement bouquet featured much fresher, higher-quality flowers, and I could clearly see the extra care that went into it. While the artistic style was still a little different from what had originally drawn me to the website, I truly appreciate the team's sincere effort and commitment to customer satisfaction. Mistakes can happen, but outstanding customer service is what earns trust and loyalty. Kate turned what could have been a disappointing experience into one that made me feel valued as a customer. Thank you, Kate, for your professionalism, patience, and genuine care. I wouldn't hesitate to order from Scott's Flowers again because of the excellent customer service you provided.

Stopped by for a quick drink and fell in love with the actual vibe. The drinks were a bit milky for…read moremy taste, but I was still really happy with my seasonal try.

My review is for the coffee experience…read more I ordered a iced latte and I have to say the barista makes it really good. I love the ambiance. It's calm and friendly to all. There are so many plants around. A nice seating area where you can feel and see all this natural light.

Unexpected gem of a place in the main thoroughfare of Oculus. Staff was really helpful &…read moreknowledgable but not too pushy. So many pieces I wanted to buy!!!

From our first conversation, Will explained plant care in clear, practical terms. Will's expertise…read morecovered species-specific needs, troubleshooting pests, and proven plant care techniques. Will answered every question simply and succinctly, debunked plant myths, and offered me a realistic care plan to keep my plants thriving

Helping me save my 48 year ago schefflera. He was very quick to answer my email and gave good…read moreadvice.

Despite years of coming into The Container Store to see what they had as a solution for something I…read moreneed, I've only once bought something there which ended up not being that special. Trust me, I do stop in several times a year, but always walk out opting for something at Target, Ikea, Home Depot, or formerly the Bed, Bath, and Beyond across the street. The prices here always seem just a little too high for whatever they have. I've known over the years, people who like shopping there for home organizing things, but perhaps I'm not their target demo. This time I see they have a big selection of those gaudy, metallic Hulken rolling totes.. which signage informing you it's what New Yorkers schlep with. (The Hulken really looks like something meal delivery people use.) Well, I'm happy with my Gorilla Cart and I'm a New Yorker. The impulse items by the register didn't move me as well. Of course, I don't have need for the clearly overpriced $16.99 Nail Stickers, $14.99 Tattoos, etc.

To whomever decided to put these horrific little stickers on every single utensil: I wish I could…read morethrottle you right now! it is taking forever to remove them. A terrible product and a terrible review for you because of an entirely stupid choice of price stickers.

I love Ritual products, that's all. If only more products were available in the US! Everything time…read moreI visit Europe, I stick up.

It's been awhile since I've been in the WTC area. Everything has changed, felt that I was somewhere…read morein a futuristic pkace, then I realized that I was inside a place called the Oculous! It had stores everywhere! AMAZING! Once inside, I was walking through this interesting place, until something caught my nose. As I began to smell, I was determined to seek and find out where that lovely intoxicating smell was coming from. As I turned the corner inside the Occulus, my delicate nose directed me into a quaint little place called "Rituals" The name alone causes the mind to explore exotic places of interest, and trust me when I say that the items in the store allow you to take a journey to the most exotic places.. Even if the getaway is in your mind.. #Amazing! I met some lovely ladies who assisted me with amazing soft scrubs, body washes, as well as lotions... Each set of items were different in what senses to attract: Happy Buddha, DAO, Sakura, Hammam, and so much more..I enjoy each of their salt scrub...#Awesome! I bought a few things to use as a part of my "relaxing" Me time, and was quite satisfied. So, if you need to pamper yourself, and buy some great stuff to go on your own exotic "Journey" This is the place to buy your "Journey package" I love Rtuals. Go and check it out.. you'll be glad that you did!

Loved them when they were in Manhattan but too far to travel now although they always had a great…read moreselection Definitely woth for those living in Wlliamsburg or Redhook

I'm into plant shopping at the moment. It's nice to live in such a hipster area and have many…read moregarden places to enjoy. They have huge plant pot collection from small to giant, Indoor and outdoor plants. The big difference from another garden place is they have big house plants like Rubble plant, Bird of Paradise, over 15 years of jade plant, etc.