From our first conversation, Will explained plant care in clear, practical terms. Will's expertise covered species-specific needs, troubleshooting pests, and proven plant care techniques. Will answered every question simply and succinctly, debunked plant myths, and offered me a realistic care plan to keep my plants thriving read more

Helping me save my 48 year ago schefflera. He was very quick to answer my email and gave good advice.

Will was immediately responsive when I reached out about my fiddle leaf fig tree that was overgrowing my Brooklyn apartment. He gave clear, helpful advice and was extremely kind. read more

Will offered an outstanding experience. He was very kind, practical and assuaged all of my fears. I am so grateful to him. He also saved me a ton of money by not doing things I didn't need to do, and doing things I did need to do. I will call on him and recommend him to others for sure. read more

I have no idea how Will makes a living by being so generous. I was getting lost on the internet trying to diagnose my plants, and saw he was very well-respected on the forums. I went on a limb, emailed him, and was shocked when he answered. He's blown me away with how willing he is to help people no matter how clueless they are (me), and is incredibly knowledgeable. He's a great communicator, kind, thinks beyond the immediate issue, and celebrates wins. I'm still learning, but having only owned fake plants before, I now have people oohing and aahing over my real ones when they come over. Seems silly, but having guidance about something you really care about means a lot, especially during COVID. I still can't believe he's helped me so much. I recommend him to everyone I know! read more

Horticultural Help - This was (is) my dream plant. When I first got it, Will helped me understand the leaves curling, and what natural maturation looked like. - Indoor Landscaping Near Me

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Excellent Just excellent Service!!!! I have been helped over the phone more than once and I have always received valuable information to not only keep my plants alive but help them thrive!!! Highly recommend! read more

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My Aralia Fabian (Polyscias scutellaria) tree began dropping leaves that were turning yellow all of a sudden. After speaking with Will, who is very knowledgeable, friendly and responsive, I took upon his sound advice. I apparently added fresh new soil on top of the existing soil, which ended up hurting the tree. The roots were not getting the oxygen they needed. He also gave me tips for watering and taking care of my other plants, after asking a few other general plant questions. Two weeks later, my tree is looking healthy as ever. I will refer everyone I know to Will Creed. Just an overall excellent experience! read more

Horticultural Help - Aralia Fabian Tree - Indoor Landscaping Near Me

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In this day and age it is miraculous to find someone so knowledgeable, generous and supportive. I am new to houseplants; I was reassured and given very specific helpful advice. I had been scouring the internet and only finding vague or esoteric answers as reward for all my searching. I am grateful this service exists read more

Magnificent service from Will. I found him through a question he answered online to a concerned plant owner about a Cat Palm problem. He was so detailed and thorough with the response and thankfully he had left contact information so I went ahead and texted him. I was amazed by how quickly he responded to my text with photos, then we had phone call where he explained in a more detailed way what I can do so that my Palm stays healthy. Everything he said as a plant owner made all the sense in the world, indoor plant care is different from any plant care. I truly care for my plants, they're not just for deco, and having the support of Will, really made all the difference in the world. I cannot wait to see how my plants respond. Thank you, Will! read more

Horticultural Help - Indoor Landscaping Near Me

Wowowowoowow I rarely give anything full stars but Will was a life saver, Or should I say plant saver? I had six plants and I couldn't tell if I was over watering them or under watering them. I didn't get a lot of instructions from the plant store and there's not a lot to find online to match to what my plant was doing. I knew they weren't feeling great but I didn't know how to help them. I googled and found wills company and he asked me to send him photos and I did and he literally walked me through each plan and what was wrong with them. It's save me from having to buy all new plants. This guy would do a killing if he would do Phone consulting like this. I paid him a him a consulting fee even though he said I didn't have to. He has a donate button but he should have a payment button because this guy deserves to get paid for all his amazing advice. People from all of the country could just send him photos and he could literally give advice. But he's also really nice. And you could tell he takes it really seriously. Super cool guy and I Hope he changes that donate button to a payment button and everybody starts using him, Instead of letting their plants die and throwing them in the trashcan and getting another one. I'm going to be sending this out to anybody I know that's an office manager or does property management because this guy literally is the plant whisperer. S I followed all his advice and my plants are thriving read more

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Will is a wealth of knowledge! I Inherited a massive Bird of Paradise and was overwhelmed by the information online about proper care. A lot of the advice assumed it was outdoors which conflicted with my current home. Will helped set me straight by providing advice on how to properly care for it in a typical Manhattan apartment. I definitely left the call feeling more confident, and he also saved me from a ton of unnecessary work. Highly recommend. read more

Will is incredible. We had a 45-min Facetime consult with him and went plant by plant (we have nearly a couple dozen) to look at the light-level, soil-level, and stem/leaf health for each. In additional to identifying the ones we didn't know the names of, he gave plant-specific advice in addition to general plant tips and instructions. Will was super patient and caring. He shared very helpful guidance for home and indoor gardening that we never received from plant stores where we bought our plants, as those tend to be better suited when raising plants in a nursery. Highly recommended! read more

Will is a godsend - easily THE go-to expert for plant problems in NYC! I gave Will a call this morning to learn more about repotting some trees and larger plants that I have in my apartment. After having researched techniques and timelines on google, I felt slightly overwhelmed and definitely confused. One quick call to Will changed everything! He was knowledgeable, friendly, reassuring, and told me exactly what to do to effectively care for my plants the right way. We're fortunate to have him here in NYC and I highly recommend his services if you find yourself in horticultural hell. Two big green thumbs up! read more

Will is so well versed and so thorough in his knowledge of plants. And, his bedside manner is calm and patient. He doesn't make you feel bad for being a potential plant killer. He really helped me feel like I could do this. I will definitely use him again. read more

I called Will with a concern about a beloved plant this morning, worried about the plant's overall health. After sending him a few pictures, he was able to provide excellent and thoughtful guidance on what was going on with the plant. He was thorough in his questions and answers. Highly recommend giving him a call if you need a consultation on a plant you have! read more

I found will through a blog and sent him an e-mail with some questions regarding my Fiddle Leaf Fig Tree. He promptly responded and gave me detailed advise in how to address the issues I am experiencing with my FLF. Thanks Will for your time and help. read more

Will is amazing. His expertise and advice on plant care is spot on, and I'd go to him anytime for help. It's so important to get the right information. So much misinformation is spread all over the internet, so I really appreciate Will. I'd definitely recommend him and his services. 5 stars! read more

I have been e-mailing with Will on & off for the past year whenever I have a plant issue. He is always prompt, insightful, and generous with his time and knowledge. He has given me invaluable insight on how to care for my 50+ houseplants, and I genuinely cannot thank him enough for his help. Plants bring me such joy and purpose, but as many plant lovers know, it's heartbreaking to see one of them suffering. Yet, Will is always there to diagnose the issue and help get the plant back on track. Whether it's leaf drop on my Fiddle Leaf Fig, pests on my Bird of Paradise, or how to repot my Monstera Deliciosa, Will has been there for me and guided me through the process with expertise and assurance. Will is not only knowledgable, but he is kind, friendly, and caring. I often feel bad as if I've exhausted him with so many questions, but he always comes back with an answer. My home would not feel like home without his help in giving me the resources to give life to my houseplants. read more

I can't imagine feeling more positively about a business than this one. I've haven't received such expert, professional, compassionate help (on most any topic) before or since. If you're worried about a plant or hoping for incredibly knowledgeable advice, you've found the right person. Call Will! I have never been a plant person. I grew up in the desert, and the most gardening I've done is caring for my one extremely low-effort succulent. But my friend is planning to move across the country to live in my city this year, and so I offered to take his much-loved, years-old jade plant with me in advance and care for it so it would be waiting for him and not be endangered by the more chaotic Big Move. I really wanted to be a good caretaker, so I looked up photos of jade plants, and noticed that this plant looked straggly and sad compared to them, and it had grown some kind of white mold in its pot. Even to totally green-thumb-less me, something looked seriously off. I was following the directions my friend had been given when he bought the plant, to the letter, but it didn't get any better, and the mold was making me nervous, and I started seriously worrying that my friend would arrive in New York City to a dead plant. So I called Will. He was completely patient and friendly, even with my numerous panicky, awkward apologies for my lack of knowledge. I sent him photos of Sad Plant, and he immediately knew what to do about the mold and also asked me how the plant had been cared for. I recited my instructions, and it turns out they were the exact *wrong* thing for the plant, and it had probably been clinging to life for awhile despite my friend's religious adherence to what he had been told was the right thing. I switched to Will's care advice, and the plant immediately started looking better. The mold went away, and the plant started growing! But its roots were in bad shape, and the new growth was causing its stalks to lean out of the pot, threatening to uproot it. So I wrote to Will *again* (have I mentioned that he refused to take payment for his great advice?), with photos, and he gave me careful instructions to prune the plant for its own health. I was terrified to prune it, that I was cutting off so many of its hard-won leaves and I would leave sad stumpy stalks that would die. But Will was reassuring, and of course he was absolutely right - where there were long bare stalks and wrinkly leaves at the ends, there are now short, sturdy stalks with adorable clusters of bright shiny baby leaves growing! I am now excited to check on my friend's plant each day, and happy to imagine reuniting it, healthy and beautiful, with its owner. This formerly plant-averse gal is considering getting one of her own. But before I do, I'll consult Will, the Horticultural Hero. read more

My fiddle fig leaf tree was dying and I was unsure as to why, I read a bunch of blogs and did everything they said but I was still having issues until I found Horticultural Help! He was such great help and after doing exactly what he said the leaves stopped dropping! It's looking MUCH better now, thank you! read more

SO grateful for Will's guidance on my grandmother's 80+ year old Jade that I took in after she passed. Very helpful guidance about why it might be infested with mealybugs, and how to manage it and care for the plant going forward. And all for a request of donation. What an amazing resource and kind person. Thanks so much. read more

Will is the BEST. After I described the many treatments for my drooping bamboo he knew exactly how to get her back on track. Love that he offers Zoom Video Calls too!!! read more

I so appreciate Will's time to chat with me over FaceTime during the pandemic! I appreciate his expertise and candor. I feel better equipped to take care of my plants (and the mealybugs on some of them) moving forward! Thank you so much! read more

I'm a COVID houseplant collector. I had zero plants pre-COVID. I did a lot of 'research' for each one of my plants and joined a couple of Facebook houseplant groups for advice. I noticed Will giving advice on one of the groups and he seemed to be very knowledgeable. Now that I have direct access to Will's advice via email, I never search those Facebook groups for advice. One thing Will says, and I learned he's right, is that advice from most people online is either wrong or just unreliable. It took me a while to understand this, but since getting advice from Will about my specific plants, I think how silly I was to listen to advice from people who didn't know my plant's size, pot size, pot material, humidity, access to light, etc. You can't necessarily follow the 'always' and 'never' rules people tell you about certain plants because they don't know your specific conditions. For example, my many zz plants, that people say never to water more than you pay your rent, I've found dry out anywhere from five days to two weeks! I was letting my zz plants dry out too long. No wonder they were like statues and never grew! Even w/Will's advice, keep in mind you still need to be educated about each type of plant you have. The biggest thing I've learned from Will is that, generally, houseplant care is so basic! I was overcomplicating it. It's unbelievable that Will gives out advice for free over email. What a generous spirit. He is blunt, but I appreciate bluntness. read more

Horticultural help is truly amazing. I reached out regarding my fig tree and Will responded within hours with very helpful advice for how to save my tree. I had sent pictures and he asked questions and help investigate the situation. I was impressed with his genuine approach. He is truly there to help and cares about plants health and wellness. His services are so valuable and I really appreciated how eager he was to help and solve my problem. read more

Where do I begin in giving Will praises?!!! I repotted my 7 year old Pachira Aquatica and it soon started to die rapidly. This plant has reached my ceiling and I have become so close to it, I was desperate to find out what I could do to salvage her. I sent Will photos via email and we chatted on the phone. He was amazing in explaining what I had possibly done wrong (did not need to repot) and gave various solutions on how to salvage my gem. One of which including pruning which I was scared of. But he assured me it would help. :) He was incredibly patient with all my questions but also made it very easy to understand his advice. A very very dear man and it was for free!! Thank goodness for people like Will who care about sharing their passion. I'm excited to have started a great plant relationship with Will! read more

Finding live help in keeping your plants healthy is surprisingly hard in NYC. You can read a ton of articles online or consult books, but getting a live person to answer specific questions about your plant is next to impossible. Will is really great. Not only does he provide speedy advice, he also does so in a very detailed manner, so that you can easily follow his directions to help your plant. It's rare to get such help without paying a ton for it and I'm very grateful that Will provides this service. Clearly, he has a passion for plants and wants to share his expertise with everyone else. I wish that there were more people like him. Thanks again! read more

Above and beyond!! I contacted Will via text and he jumped in to assist with the problem I was having with my indoor houseplants. I sent photos and we had a phone call to do a deep dive into what the issue may be. He was generous with his time and expertise and is a true pleasure to work with! I recommend Will to anyone in need of advice to help heal/get their plants at their best! read more

I had loads of plants with problems. I was initially skeptical about a FaceTime consultation but the method worked. Will Creed was amazing, incredibly knowledgeable, articulate, funny, able to convince me to do things I was reluctant about, and very kind. Having worked with him, I wouldn't dream of using another plant doctor. Many thanks, Mr. Creed! read more

I was beyond pleased with the quick reply's and advice that Will shared with me about my new Bird of Paradise plant that seems to be struggling in its new home. He was very informative, knowledgeable and professional with his suggestions and I feel that I will be able to care better for my plant with the information I have learned from him. I highly recommend his service to anyone that is looking for an experienced horticulturalist. A+++ Thank you Will! read more

Will answered me within 5 minutes of contacting him! He addressed all of my concerns and asked me detailed questions about my plant and was able to give me some good advice on a quick 15 minute call. I really appreciated him and I think I'll be able to save my lavender plant thanks to him! read more

S-PEECH-LESS. What is this man thinking about helping so people selflessly? Besides his expertise and generosity, the biggest impact Will makes is on his service model, his ethics, his kindness, his responsiveness. My plants will be fine with his advice but what I wonder now is how I could be like Will and create this positive impact in my community and with strangers. What if there were more Wills out there? It has been an spiritual horticulture session without preaching. read more

I contacted Horticulture Help online, to get some help with my Dieffenbachia. Will Creed was amazingly helpful and provided direct and clear advice. I know now what to do with my beautiful plant. I highly recommend him if you need some help. You'll get sound advice and good tips. read more

This is a consultation service, not a store for plant sales. Also, Will provides the consultation service for free! I ended up making a donation on his page later because I was so happy with the advice I received. After a short phone discussion with Will and learning that this was a consultation service, I sent in some photos of my dying Alocasia plant per his request. He then called me back right away with recommendations for the correct amount of watering, sunlight exposure, and possibly repotting. I followed his advice, and 2 weeks later, my plant is coming back to life! I highly recommend this service if you need advice and tips on your personal or commercial plants. read more

I contacted Horticultural Help when I noticed my houseplant's leaves were changing colors. I had read the business's five star reviews by other Yelpers and now I'm writing one, as well. I spoke with Will, the friendly owner, briefly in the morning and he asked me a few questions and to email him a pic of my houseplant. Later on in the afternoon he replied, explaining that that my plant was healthy and that the colorations were normal. He also identified the plant and sent me a superb article he wrote on the plant! I feel better already and I'm looking into buying his book, "Don't Repot That Plant!" by Will Creed. From his website, Horticultural Help provides horticultural assistance to individuals and small businesses. read more

So friendly and helpful! He zoomed with me and helped my prune my out of control rubber plant. It's thriving now.

Incredible guy. Spoke with me for ~20 minutes to give me advice on my indoor plants. Asked a lot of good questions and was very patient. PRO TIP: never take a an indoor plant out of its plastic pot that it comes in when you purchase. Also, do not add soil. Instead, put that plastic pot right into a nice decorative planter. Then you know exactly how much to water (until you hear it trickle out the bottom) vs having to guess/ballpark it. Will is amazing and charged me nothing for a consultation and this advice will help me for the rest of my life. Go here and give this man your money!! He is a good person!! read more

I don't really understand how this guy makes a living, since he gives free email and phone advice to everyone outside of Manhattan. He went back and forth with my wife and I umpteen times until not even we could kill our money tree, and then threw in some bonus tips about our orchids. And, incredibly, despite only having received photos and our descriptions of our plants, everything he said works. He's not merely a plant whisperer; he's a plant whisperer whose whispers can be transmitted across email. read more

He was great! He was super knowledgeable and able to identify all of my plants and give me advice on what might be causing some of the problems and how to resolve them. I wish I had reached out months ago before I re-potted my plants! read more

Very quick response. After sending him photos and an explanation of my plant's problem he quickly sent me a detailed and specific analysis including what caused the problem and what to do about it. In my case it was too late and I regret not having contacted Will earlier. Be smart and call him sooner than later. read more