They do not offer their business Hours!! Also.. I tried…read morecalling... Recording.. This number has changed..... and the new number is Unavailable!! Very poor customer appreciation and Service. If you do happen to leave a less than perfect comment... Prepare for the owner to tell you by off... or... Go to another Laundromat... she could care less.. Very Low Class!

I drove here from Huntington because of the reviews. Well worth it! Jennifer is everything I read…read moreabout her in Google reviews. I've hopped around a few laundromats looking for someplace I felt (COVID) safe and boy was I happy to see Ms Jennifer wiping machines down, offering patrons hand sanitizer, and disinfecting coin cups and offering assistance to everyone! It was BEAUTIFUL. It is hard to make companies and their employees understand that if your customers die from this virus, you WILL lose money. People and safety first. When customers see this, we appreciate it and will pass on word of mouth or by Yelp/Google reviews. Also, I did not notice ONE broken machine and I'm sure it is due to Ms Jennifer offering assistance to those who may be less experienced. Thank you Ms Jennifer for your work ethics

They need to hire full-time staff to clean this place. It's filthy.This is the worst establishment…read moreI have ever been to for laundry. I thought this would be better than the Huntington location being that it is also very dirty and overcrowded has horrible parking and the washer and dryers have a weird smell, but this by far beats it in any other establishment I've been to for laundry. They should really be ashamed of themselves. How can anybody want to clean clothes in such a filthy establishment?

From the owner: The Laundry Rack provides a Wash Dry Fold service with pick up and delivery, along with a…read morecomfortable and safe place for self service customers to wash their clothes in brand new washers and dryers

TIP: Top loader washing machines are $2.50 per load and there is a attendant on duty…read more I have had nothing but trouble finding a laundry mat near my home. This was the third try and still not the best. I have to admit, my clothing did get cleaned but it was such a dirty location. They even had an attendant on duty, so I can't figure out WHY SO DIRTY....the washers are filthy. I didn't want to even put my body against them while I put my clothes in and out. The tops where you put the clothing in was filthy, I wanted to ask her for a cleaning cloth to clean it before I washed my dirty clothing in it. It cost $2.50 per load to wash the clothing, and .25 cents per 5 minutes to dry them per load. I guess that is about average, but much more expensive than I am used to in Nashville, Tn. I am still looking for a laundry mat to be happy with. If anyone is looking for a business to start...a clean laundry mat with wifi would be a start.

The Governor and Health Dept began requiring face masks as of 11/14/20, my visit on 11/15/20 showed…read moremore than half of the patrons not wearing masks despite the sign on the front door stating the new regulation. I spoke with the employee about this and he seemed plagued by not knowing how to deal with/enforce this issue. I suggested he may need to call the police. While this attendant came through regularly sweeping, there was no sanitizing of the machines with what seemed to be a pretty full house on a Sunday afternoon. These machines are very outdated -- some appearing as if they could be from the 50/60s (no joke). Not even a place for bleach which I DEF would need to sanitize clothes in this unsanitized establishment. I came prepared to wash 6-7 loads but was completely creeped out with the issues stated above so I only washed two comforter loads given I had just driven 40 min based on the Google reviews for this location vs laundromats in Huntington. I couldn't even take pics as I wanted to leave the place ASAP.

I am writing a review because quite frankly there are no useful reviews about any laundromats in…read morethe Cabell County area. I am in healthcare and I travel for work to the area and on occasion the hotel I stay in does not have laundry service. Despite the fact that I work in Huntington and this is 8 miles away, it is well worth the drive to go to a clean, safe and functional coin laundry. The clientele here don't appear as though they are strung out or just shot up in the bathroom (versus all the coin laundries in Huntington). The cost of a small wash is four dollars which is a little bit steep, but in comparison to the other laundromats in Huntington, most of the machines were in working order. Additionally, the dryer was $.25 for five minutes and medium load was dry within 25 minutes so a single load washer dryer was $5.25. Overall, the experience was very positive and I'm glad I found somewhere to do my laundry when I travel to this area even if driving out here it's kind of a schlep.

The facility itself is fine, spacious and relatively clean. However, most of the washers are non…read moreoperational. Maybe 3 or 4 work out out of 12.

The prices are high, in my never humble opinion, but the machines are usually all in service and do…read morea good job. Also, I like the hours - Usually I do my laundry early Sunday morning starting at 6am and when the business is empty. The machines take credit/debit cards, so never a problem with finding quarters to feed the machines. Television, music videos and the Internet are available, plus a cllean bathroom. I give this laundromat a 4 out of five star rating.

So glad we found this place while on vacation. The guy that was there running the place was super…read morehelpful showing us how to use the equipment considering I have never used a laundry mat in my life. I even saw him help an older person seal their clothes in bags and carry out them out to thier car. It was clean, lots of room to fold your clothes. It was a busy Sunday when we were there. Parking was a little tricky but no problem finding a empty washer/dryer. There were travel baskets in there for moving your clothes from place to place and the people in there also doing their clothes were friendly. Nice safe place to take care of your laundry business. Thankfully I brought some detergent. I didn't see a place to buy some if you don't have it but that doesn't mean it wasn't available to buy.

The dry-cleaning services of this establishment are excellent. They did a rush job for me a short…read morewhile ago due to a funeral I had to attend in a different state and their work was excellent, timely, and at a very reasonable price. I plan to make it my regular dry-cleaning service even though I live a few towns away.

I switched to this location a few years before covid because it used to be taken better care of…read more The cleanliness and usefulness has quickly faded away. I walked in today and was glad to see there were not very many customers but then I started to realize it was because more than half of their washers are out of order. I know things are expensive now a days but with the raise in prices to wash and dry your clothes you would think you could find a way to fix or buy more washers so that your customers can continue to come here and not have to fight with the few customers here to get a working washer. I probably will not come back at this point.

This place is so nice and clean. The ladies working there are so friendly and helpful, it's…read moredelightful to have a place where the machines actually work, and do an excellent job. We also use the drop-off service, and they have the only dry cleaning service in the area. It's just an all-around great service for the area....

I'm a local who goes to the laundry mat pretty frequently, and when I do this one is my pick. But…read moreunfortunately for me tonight will be the last time. I have always went later in the evening & never had issues but tonight against my better judgement I left long enough to get some dryer sheets & when I returned the lights were off & the doors locked. I immediately panicked & tried to get ahold of the owners on Facebook or any number I could find with no luck. there worker Kim said she couldn't help me, that she didn't have access to the severity system. I begged for her to get ahold of the owners just so I could get my clothes out and take them elsewhere to dry, she said there was nothing she could do. Now, not only am i out the gas & money and detergent I used, now my clothes will be mildewed & will need to be rewashed. I had to scrape change just to make this 1 load happen & now I have no idea what to do. I would never do someone this way.