OMG this shop is Great. Had my car at 4 different places and all they did was nothing for me. Mike…read morefixed my car like new in 30 minutes.

We have been coming to Mike for at least 12 years. We trust him and on multiple ocassions, when…read morethe Dealer told us something was needed, or a part was "about to go", he saved us $$ by not performing unnecessary services. Mike takes care of all of our routine maintenance (oil changes, filters, brakes, inspections, etc) plus the big jobs! He has been great to work with, and we have referred many happy drivers to him. Supporting local business is one of my priorities and Mike does quality work. Definitely give him a try!

Excellent service on my Honda Pilot ! Highly recommend Z's Auto. Very professional .!read more

I'm so happy that I brought my car here for repairs. The service was great, quick, and reasonable…read morein price. Everyone who works here is really nice and understanding. I will be going here in the future for all repairs.

The service is top notch. We never have to worry about being overcharged or them trying to upsell…read more They take very good care of our vehicles! From oil changes to bodywork.

My father recently passed, and his truck was his pride and joy. I was devastated to learn it needed…read moretransmission repair. I couldn't have had a better mechanic or experience, then I did with Mike. I cannot even begin to describe how much Mike walked me through each detail of repair, parts, and charges, every step of the way. He is kind, fair, cares about his work and customers, and has wonderful stories and history, in this area. An old school, hardworking, honest man is hard to come by these days. I fully and truly recommend him for any work your vehicle may need.

I took our 2008 Impala to Mico in 2021. Mike fixed it and a few other issues, and made sure…read moreeverything was right before he returned the car to me. He really cares about the quality of his work and aims to have it right the first time. Our car has never driven better since he fixed the transmission. He's also a great guy to chat with. A rare, gentle person who cares about what he's doing and wants to make his customers happy.

I've always been treated with upmost respect by Erin. Never had to worry bout being taken or…read moreconned for things my car didn't need. Always took time to answer all my questions and never made me feel like it's a " girl question." I've recommended him to people I know and all have been pleased. I would like to thank for all he does. I won't let anyone else touch my car. And yes I've been going to him for years now. Thanks

The shop may not be much to look at if you're used to big box mechanics, but then again, there's…read morenot going to be upselling here either. Mechanics are skilled, honest, and will refer you elsewhere if they can't fix something. I wish I'd found Moody's years ago!

I've been taking my car there for a number of years now. I've never had a problem with them…read more Always prompt service and have always felt their honesty and quality is what keeps me as a customer. In a small town, it is easy for a business to take advantage of their customers knowing there are not many choices. With DK Auto, I feel they take pride in their honesty and kindness.

Waited to post this now because back in 2015 I didn't see they uad a facebook page…read more All I can say is use a different company because they did half the work and never came back and didn't answer their calls when I called them or called me back. I needed an airbag and an airbag module put in, and they gave me an estimate of 150, which I was impressed cause I knew that was too cheap for what I needed. The owner, Bob Dow, said it takes two hours, and that's it. I was more impressed cause online said 6 hours, which I told him, and he said, "You're wrong." I know what I'm doing, and there are two ways of taking it out." Nope, he was wrong and must have read the wrong plans to the car. So after he realized he was wrong he said he would come back the next day which he did and put the passenger side airbag in and told me he would come back after I got the other part in cause he couldn't find it. So he said pay me 75 now and 75 later and of coarse didn't have change for 100 so I said keep the other 25 and I'll only owe you 50 when you get back he said OK that's fine. I called and called left messages and never came back. Then that year I brought my 97 Camaro to Vogels where they contacted Bob Dow to come down and do the guy. I had no idea of this because I would have told them no he owes me money back or to do the job for the price he quoted me. So he got me twice on 1 job. Dude is a real piece of work and to me is a con artist. So if you use this guy, which I recommend you don't watch out cause he might scam you like he scammed me. He told me well it was more work, and I gave you an estimate of 150, and it should be more, but 150 is fine. I would have been OK to pay more cause, like he said, an estimate is an estimate, not a full price, and might go up. Don't low ball your self cause you were wrong and took more time. I would have been glad to pay more for your service. SO AGAIN, IF YOU USE HIM WATCH OUT FOR HIS SCAMS CAUSE NO ONE LIKES TO BE SCAMMED.

Bob came recommended from another Rochester auto repair shop that's been in business for 50+ years,…read moreMytee. He made a trip out to examine the ignition on our older Honda Accord. Rather than making an unnecessary repair, he conducted tests and applied a specialty lock lubricant. This is an honest gentleman who handles dozens of steering column and ignition repairs every year. We'll call Stolen & Recovered when circumstances require it. Luckily, we saved the cash this time around.

These guys were awesome! We live in Buffalo but were visiting family in Rochester. On our way home…read morewe noticed our tire was going flat. By luck we pulled in here, to inspect our car and get off the road. They were closed but by chance a gentleman was doing inventory or some extra work. He came out to see if we needed any help. He got on the cold snow covered ground and went to work locating the hole. He quickly determined he could patch the tire for us and did so. He could have stayed inside we would have never known he was there. We knew the facility was closed, we just pulled in to get off the road. This good Samaritan came to our rescue and boy was it cold outside. Thanks for your help!!! We would have been stranded forever because we didn't have a spare tire. You guys are the best.

Chili Automotive is fantastic!!! They go ABOVE AND BEYOND ! Multiple people there have ! I trust…read morethem with all my cars needs. I have Mercedes and the dealer said what I needed done. Chili Automotive took a look at the recommendation and could specifically say why they thought it wasn't needed at this time. They noticed a tire that they put on was different the next time I came in and asked me if I changed it and I told them no asked me if someone else had driven my car and I said no until I realize I was at a hotel and then valet kept the car in a parking garage for three days. He actually called two places and gave me the number of a third for the type of tire that was sold in Ohio. As a single mom, I didn't have a ride home. The owner drove me home so again they go above and beyond. Elisa