When I just moved into a house I recently purchased and moved out the previous owners'…read morerefrigerator, I found mold on the wall next to the refrigerator. I tried not to panic and cleaned it off with bleach. I also called Environix a week or so later because I smelled that mildewy musty smell. Brian was very nice to me on the phone -- gave me advice, told me more about mold, etc. I was very pleasantly surprised that he didn't do what most companies would do -- tell me he can't tell me anything until he comes to look at it (and charges me). We left it at I will paint it with a mold killing paint that I bought and if I still smelled the smell, to call back and someone would come take a look. Unfortunately, I did have to call them back a couple weeks later and Dustin came to my house. He was great. Given the panic factor that the word "mold" elicits in me (and others I'm sure), he could have played off that and tried to sell me a lot of costly services. But he didn't -- and I really appreciate that. He did a thorough inspection of the room and the crawl space below it and talked to me for quite a while about a plan forward. Yes, I paid for his visit but it was well worth the cost because we came up with a plan for me to address the mold issue (which is thought to currently be limited to the laminate flooring which needs to be replaced anyway). So, I'll try the steps that he and I discussed and hopefully not have to call them again. However, if it doesn't work, I will definitely call them (and recommend them to others) because they are not only helpful but they seem to be very honest and willing to help people (i.e., not just make a quick buck).

Edwin was very helpful with his suggestions on how to tackle our exterior mold problem. It turned…read moreout that we didn't need his services, but he gave me suggestions as to which product to apply and how best to apply it. He could have recommended expensive interventions, but instead he shared information with us for free. We really admired his knowledge and integrity.

I cannot even begin to explain the level of exceptional service I received from Jonathan. He was…read morerecommended to us by our Real Estate agent Angelica Thrasher. We wanted to support small local businesses with our move, but had a tight turn around time between closing and moving out of our rental. We happened to strike gold with Jonathan! After his initial inspection, it was ultimately determined that some insulation needed to come out in order for him to do his best work. We were able to complete that in a few days and he opened up his schedule back up for us so the job could get completed before the end of the month. Amanda was also very communicative along the way in regards to the appointments, payments, and general inquiries. The pricing was very fair and not exploitive like some others may be. I would and will highly recommend Jonathan to anyone needing services.

We had Seattle Mold Solutions treat our current residence (preparing for sale) and our new house…read moreunder construction, both for attic mold. We're very happy with the results. We hope we never need their services in the future (!), but if we do we'd definitely use them again.

Be very careful if you decide to use this company…read more They would not give us pricing for mold testing until we came in and set up an account with our credit card number on file. Once we did, we still never saw a price as none was given on our submission form. My card was then charged $1,410 by them for 10 mold samples. These were only $40 each from other labs that we had used previously. I called and they said they didn't realize we weren't walk-ins so our rate should be around $46/ sample and they would make it right. They offered me a credit of $60 out of my $1,400 to make it right for the lack of transparency and us never seeing or agreeing to the exorbitant pricing. Do not use this company if you value your money and by all means do not give them your credit card number. They will wring out every penny they can from you and offer you a 5% credit to pretend like they tried to help when you point out that there was never anything signed agreeing to their secret prices.

Excellent communication and turnaround time was as promised. My only recommendation is that they…read moreadd more explicit directions for sample drop-off. The existing signage wasn't clear for me.

Dropped off a sample for asbestos on a weekend in their drop box with a note. They were patient and…read morecontacted me the following day to instruct the proper submission method. Received test results within 3 days and fair pricing. Highly recommended.

I had 5 Microns out for an asbestos inspection, before a reno on my house. They were real pros: on…read moretime, knowledgeable, professional, and fast to turn around the report. They were cost competitive with the three other vendors I got quotes from. Highly recommended.

They were very professional and exceptional customer service. Response time is fast…read more I would recommend MIS

Our Mold Inspection analyst Alan was fantastic. Professional, flexible, calm, and very detail…read moreoriented. We will have our testing results in a couple days. I definitely recommend Alan and the company to a friend. I found you through a personal referral from a previous client.

I do not recommend this company. I have a head injury, and the incompetence of Steve (presumably)…read morethe owner really aggravated my condition. The receptionist on the whole asked if my number could receive texts and I specifically told her that I prefer phone calls -- only to have Steve start insisting that I text him which, with my injury, is not a possibility. Steve did come out the next day, but was several hours late-- and I am pretty sure he parked in front of driveways at our building with "No Parking" signs (based on what he told me). Then he got lost getting to the 3rd floor. I have had dozens of people come here and not one has gotten lost in our very small building. (He was lost in the stairwell by the door that said "3"). Then I had to argue with him about where to perform the test. He seemed to have issues setting up a step-stool, and he did not have his own supplies. I had to provide a step stool and a wet paper towel. I also have concerns that he took the mold sample incorrectly because I later hired a competent company that took a totally different approach.

Thea was our inspector. She was very informative, kind and efficient. She was helpful to the client.read more

Titan conducted an inspection for the seller of the home I was interested in purchasing. Titan said…read morehome was in good shape, furnace was 0k and roof nearing end of life expectancy. Per report, roof was still OK, not needing new roof immediately. Titan never got onto roof, only used a drone. Thankfully, I got my own inspection with a different company before deciding to purchase home. My inspector, who did get on roof, discovered extensive damage to roof to include water leaking into attic in several places. This inspector noted that roof needs replacement immediately. This damage was never listed on Titan report. Also, furnace was not Ok. It had not been inspected for 2 years and needed to be replaced. In addition, Titan report never mentioned water under house and some repairs needed there. While Titan used pictures and report looked good, I would have bought a house that needed thousands of dollars in repairs had I relied on their report.

Richard Knights has been my Environment Consultant for more than 10 years when I first acquired the…read morecondition of Multiple Chemical Sensitivities due to chemicals used by another Environment Consultant to treat mold in my house. Richard is knowledgeable about all chemicals in the environment, makes common sense suggestions and charges reasonable fees for his services. He is patient, honest, and provides excellent customer service. He has helped me to survive many episodes of my Multiple Chemical Sensitivities.

From the owner: Inspecting and testing for indoor air quality: mold, formaldehyde, radon, asbestos, carbon…read moremonoxide, etc.