I had been previously seen by an office near me. However, there was a language barrier. I was never…read moreseen by a doctor. I was paying for things that my insurance should have covered. I was informed that a random doctor on call would delivery my baby, and I could not meet the physician prior. As I was searching for a decent physician I came across this office. When I called the woman at the desk was impatient. She informed me I would not be seen for at least two months, the doctor would need all my records, review the records, and decide if he would take me as a patient. I tried to expedite my records by seeing how I could assist. She informed me they would get my records from my previous office. Since it's been over two weeks and no one has contacted me about a records release. I assume I should just keep shopping or take whatever kind of care i can get and hope for the best. That's healthcare in America.

Dr. Sejour is truly amazing. His expertise and experience just makes this process as a first time…read moremom very comforting! I highly recommend him and his team, they're all very sweet and caring. They genuinely care about their patients.

The care from the doctor and nurses has been great, though the service provided by some of the…read moreindividuals at the front desk has not consistently been satisfactory. While it seemed that there was a misunderstanding during my most recent visit, the tone I was being spoken to in was not necessary to resolving the problem. They did apologize for the confusion in the end.

I've been going to doctor Syal for 20+ years now. This office and staff are amazing! The level of…read morecare is stellar and Dr. Syal is top tier.

Updated: After making me wait for 20 min on the phone to…read morereturn a miss called, Patricia told me that they cancel my appointment: Card was recorded and this is exactly what was told from her: "Salinas. Okay, um, yes, we were contacting you back. We have canceled your upcoming appointment. After reviewing our recent interactions and specific service requirements discussed. We've determined that our practice is not a best fit for your needs. We believe you would be better served by provider who's scheduling process and communication styles, more closely aligned with your expectations. " Then I asked about what my expectations were? She then wish me a good day and hand up. I'll be filing an official complain. Good luck to you and with their communication styles and scheduling process, please read the other lower reviews before you decide for this team to handle your future pregnancy. --------- Patricia - completely unprofessional and rude. I called to book an appointment on December 9 and was told the soonest available was January 12. When I showed up on January 12, they had no record of me or my appointment, despite the fact that I sent all my info to their receptionist weeks ago, and she was able to locate that email. Patricia, who claims to be a manager, acted like I was lying, offered zero apology, and just told me to wait another two weeks for a new appointment and that I'll be added to a waiting list for a sooner appointment if that happens to happen. She didn't try to help, didn't apologize, and wouldn't even give me a management email to file a complaint or send any written confirmation for my records. She blamed a "change of team" and said she couldn't find out who helped me before. Completely unacceptable experience, no accountability, no professionalism, and no real solution.

DO NOT GO HERE! The…read moreabsolute worst experience. To start with the front desk is so very rude. I downloaded a app and filled out paperwork before coming into the office for my first visit, when I got there, I filled it out again... then there is a hour and a half wait even with your SET APPOINTMENT. So I filled out the paperwork for a second time, and the front desk lady comes out and says Dr Johnson has been called to delivery and she won't be back for at least another hour and a half. I gave the paperwork back and left. I will absolutely find another obgyn and refer everyone to someone else as well... absolutely awful...

I've just started seeing Dr. Plummer but have known her for some time. She is knowledgeable and…read morecompassionate. She is always there for her patients and takes the time to get to know them. I would recommend her to anybody!

Positive: clean office, friendly staff…read more Negative: 1. Far too expensive for thyroid care. Initial visit for bloodwork only $322. $0 covered by my BCBS Insurance. Follow-up visit, to discuss bloodwork results, additional $100. 2. Willingness to work with patient. After requesting a letter of medical necessity, required for my health savings account the response was, "Yeahhh, we don't do that. If you want a copy of your medical records that's $25." 3. Quality of Care. During review of my bloodwork I had to explain importance of being in the "optimal range" versus the "normal range". (This was explained to me at the League City location which is now closed)

I was looking at reviews of this place and there are not many recent ones. I went in November of…read more2022 with symptoms of perimenopause and asked for help. All they did were look at my labs (you can't diagnose Peri from labs) and try to sell me B12 shots and testosterone injections for around $300 a month. I'm a teacher. I just wanted to have a better quality of life and get rid of my joint and muscle pain and extreme fatigue and brain fog, not be sold a product and then have to take off work twice a week to drive there to get the injections they wanted me to get. Instead, I went to an online service and got an HRT patch and have started feeling better than I have in the past couple of years.

The worst clinic you can possibly go to . The front desk is highly untrained and doesn't…read morecommunicate anything efficiently nor know how to do basic numbers. I paid over $500 out of pocket thinking i wouldn't owe any more money and 2 weeks later im billed $870 for "additional tests" it wasn't listed anywhere on the paper work i signed or on my portal i owe this money . Everyone is nice there but i couldn't care less because i owe over $900 because of the lack of clarity these people have .

I had a very frustrating experience at the Seybold Clinic Woodland location. I visited a…read moregynecologist there and, before my appointment, I specifically asked the front desk staff to confirm whether the visit would be covered by my insurance. The secretary assured me that it was covered. However, a week later, I received a bill for $520. Since then, I've spent countless hours making phone calls, only to be transferred from one department to another with no clear answers. Every time I thought I was getting closer to a solution, I was bounced to someone else. I was never able to speak to anyone who could actually help or take responsibility. This kind of disorganized and unhelpful customer service is completely unacceptable, especially when it comes to healthcare and billing. I would not recommend this clinic to anyone. Be very careful and double-check everything yourself--they clearly don't stand behind the information they give at check-in.

Short review is that she is an amazing doctor and through that process, we learned she is a great…read moreperson too. She was my OB for my entire twin pregnancy, and safely delivered both my boys. I highly recommend her to any pregnant woman who wants a supportive doctor! She always listened to my concerns and my fears, and encouraged me that I could have a vaginal delivery if certain factors were right. She laid out from the start that I'd need an epidural regardless of delivery method just in case, which I totally understood. I ended up being hospitalized late in my pregnancy for PreE, on a weekend, when she wasn't on call, and she took the time on her vacation to call me at the hospital multiple times when she obviously could've only communicated with the on-call OB. But she actually called me, and once it was just to see how I was feeling. She came in first thing that Monday morning and was excited that she would still get to deliver the boys! I ended up needed a C section, but she did a fantastic job and made me feel like I was in good hands. Side note: we are an LGBT family, and she never missed a beat. She was caring and supportive and most of all, as a doctor, she was experienced and calm at every encounter. Even in a medically emergent situation right after delivery (hemorrhage), she handled it and put us at ease! Thank you Dr. B!

Dr. Breazeale was supportive throughout my entire pregnancy. She is a doctor that takes time to get…read moreto know you and doesn't treat you like just another patient. After giving birth to my son, I had quite a bit of bleeding. She acted quickly and calmly to help me. I hope she is able to deliver my future little ones as well! She is awesome and I cannot say enough good things about her.

2.02.25 Looking forward to a new Kelsey location. Praying…read morethey did not hire rude receptionist (like their other locations) and they hired quality caring professional doctors, nurses and support staff. Keeping my fingers crossed.

I made an appointment online and later received a call from the appointment scheduler to confirm…read moreit. During that call, I asked whether she needed my insurance information. I was told I could simply bring my insurance card to the appointment. Shortly afterward, I received an estimate for $452.40. Since that amount was much higher than I expected, I called back and asked if my insurance could be added so I could get a better idea of my out-of-pocket cost before the appointment. The scheduler was helpful and added my insurance information, then transferred me to Billing to speak with Emily regarding the estimate. Unfortunately, that interaction was extremely frustrating. When I tried to explain why I was calling, Emily immediately responded that she didn't know what I was talking about and asked for my name and date of birth. I understand she needed to verify my account, but the conversation felt dismissive from the start. I answered her questions and continued trying to understand the estimate and insurance adjustment process. As the call went on, Emily told me that I was being rude because of my tone. While I may have sounded frustrated after being transferred around and spending more time than expected trying to resolve a simple question, I never used rude language or spoke disrespectfully to her. I then asked to speak with a manager and was told no manager was available. I asked for an email address to provide feedback and was told there wasn't one. When I said I would leave a Google review about my experience, Emily laughed and told me to go ahead. I understand that customer service roles can be challenging, but patients should not feel dismissed or criticized for asking questions about their bills and insurance coverage. The appointment scheduler was helpful, but my interaction with Billing left me with a very poor impression of the practice.

Would recommend to every woman I know! The med spa services are amazingly priced and the service is…read moreunbeatable. I left feeling like a million bucks!

I can't say enough good things about Dr Natalie Drake! She is the most nicest, caring and…read morecompassionate person ever! She takes all the time you need with her and makes you feel so comfortable. You can discuss anything with her. I would highly recommend her for any procedure that she does. I was searching several procedures when I came across Dr Drake and decided to go with her since she was a Dr and not just some assistant. I am SO glad I did. I HIGHLY recommend Dr Natalie Drake!