The guys at Forrest Excavation are great. They are knowledgeable, communicative, and responsive at…read morea very reasonable price. They did a great job fixing our broken underground water pipes. And, they fixed our problem quickly. We will definitely reach out to them if we have issues in the future. I highly recommend Forrest Excavation.

Possibly the worst phone etiquette I've ever experienced. Called with a simple problem with the…read morefaucets in my shower and looking for help. Was transferred to the service department who answered with "Hello?!", as if they were angry at me. I'm thinking, "Is this the service desk? Who is this? Did I do something wrong, why's he mad?" I explained my issue quickly to absolute deafening silence. The man said "Yeah....You have to get it fixed.", as though I was an idiot. That's why I'm calling you. I said, "right," thinking maybe I hadn't explained the issue correctly. I described the three-handle setup, what was occurring, that I was aware of the stems and that maybe the O-rings or boot were just worn, but I had butted my head against it for a week and needed a professional. More. Silence. Long stretches of nothing. Then a dry and bothered tone said, "Yeah, you need to replace the parts. You can't just 'clean' them. You'd have to call up and order and replace the parts, sometimes the whole assembly........." I said, ".......Right. Soooo...." I mean am I supposed to order this?? If I knew the right part and could fix it, what am I calling you for? I said calmly but confused, "Is it something I can just go to the store for? I looked at the stem, but don't see a model number or brand or anything to get the right size and make. I'm also not sure if it is just that or if the whole assembly is having a problem." The half-asleep, half-bothered sounding gentleman replied with, "You have to have a tech come check it out for you.......Gerber's common........" Okay, are you training me to do your job or are you supposed to help me? So send a tech!! How about, "A tech will have to come out to help you, I can set that up now for you if you'd like!" No, he was halfway through another explanation of, I think, why this is my problem and not his when I just hung up. The entire call had the air of, "Okay, and what do you want me to do about it? I'm just a plumber." I didn't even get to the experience of working with these people because of this awful, patronizing phone etiquette. If this is your business, please get someone half alive to answer your phones in the future so I can even get to the part where I give you my money, which is all I wanted to do.

Great company with professional integrity & experience. After another local company left us hanging…read morewithout showing up for a scheduled appointment on our boiler, I contacted this business in person. John, the owner, not only took the time to explain the options to me, he also advised the specific material he would recommend & why, he also gave me an estimate and idea when he could squeeze us in as we are not customers. Work completed today by Art (a real pro) and all is good. Thank you RJ Energy!

Peaky builders recently installed aWater Heater for me and I was very happy with the results. The…read more that was removed and then the one that was was in a very difficult spot. I'm so happy to have hot water now. The job was done in an a timely manner, and the price was fair. I would highly recommend this company for any construction projects that you have.

I highly recommend Peaky Builders, LLC! They are professional, punctual, and very helpful…read more Our old house has needed several projects, and Jason and his crew are knowledgeable and capable. Each job is a great experience from start to finish, and they always leave everything clean. We can always count on him to deliver a quality job on time at a fair price.

Maine fence was prompt and professional. We appreciate their work. The price was reasonable.read more

Maine Fence Company, was supposed to come Wed 1:pm ,I even canceled my appt thinking he made be…read morelate- No Show

Mary returned our call for a leaking water heater within 12 hours, which is a miracle these days…read more They searched and found a 30 gallon tank that fit my small space and fit me into their calendar within 2 days. Mary and Bruce were fast and professional and very helpful regarding instructions on winterizing the new tank. I highly recommend this company.

Made appt quick Same day…read moreFixed it quickly 15 minutes Was very reasonable Very happy with service

I have been lucky to be a long time customer with Augusta Natural Gas. The expertise and service…read morefrom each and every specialist in the company is exceptional. It is so great to talk with Dody whenever I call as she gets all set-up and knows the business inside and out! This year the Annual Heating System Tune-up was completed by Dan R and Anoy G. They had a great partnership in sharing the necessary tasks and getting the system serviced. It is so great to have Augusta Natural Gas experts keep the system serviced and our home safe! Thank-You All!

Formal Complaint for Unlawful Business Practices and Endangerment + ZERO response over months…read more The typical cost to replace a sump pump in Maine is $524, but it can vary between $308 and $749. The Company charged over the highest cost on the spectrum and never completed the job. Augusta Natural Gas, "The Company," used multiple dubious business practices by charging to replace a simple sump pump for MORE THAN THE HIGHEST PRICE IN THE STATE, while: 1. Neglecting to first notify the Client, or get authorization from the Client, for the unconventional and egregious hidden fees including: A) Issuing a secretive debit card use penalty for paying the (unfinished) job in full using a debit card. B) Fuel charges. By a local fuel company. To travel 10 minutes. Amounting to $1/minute. 2. Leaving the job undone; rendering the pump useless without having been put into a standard level in the ground, for the pump to work at all: without communicating that the Company's plan has been to try charging the same Client as though the completion of the job is another separate job. This is an unlawful and unacceptable attempt at stealing yet more money from Client. 3. Using extremely cheaply-built parts, kits of which the exact parts that are found at retail box stores and online for far less, and which kits were separated by the company and then charged the parts individually at inflated prices. There is a clear pattern of deception here across the board. Company's worker also left behind the trashed parts that they were here to replace and did nothing to properly clean behind themselves before leaving the job site. 4. For more than 2 months, this Client has left emails and called multiple times only to be lied to directly by the receptionist. Each time she guarantees verbally that "Todd is out of the office..." but that he will call back. No callback has happened for months now; while this Client has lost yet more money from all of the billable time taken from MY business - to get someone here to finalize the job -what should be a simple matter. 5. Severe damage can happen any day to this house and inhabitants if this Company continues to refuse to simply do the right thing and finish the FAR-OVERPRICED job and put the pump into the ground. Otherwise, it's completely useless. 6. False advertising, another serious offense, appears on the front page of the company's website, misleadingly claiming they "provide exceptional service to our clients needs based upon their individualized situations and needs." The evidence above proves the exact opposite is true. 7. This Client and family has been put in harm's way due to blatant greed and negligence by the Company, Augusta Natural Gas. This final request has been emailed on 9.25.24. No reply as of 10.18.24. FORWARD THIS TO ALL Entities which protect consumers from sloppy, predatory, lazy, dangerous business practices like these.

I reached out to Brandon over a year ago to put up a fence around my front yard and a porch on the…read morefront door - connecting them to secure everything together. He and the crew gave me a full price estimate and timeline on the project, asking for half the money as a deposit, also to be used for supplies with the other half due at completion. It took me a few weeks to obtain the building permit required for my porch. He kept in contact with me through that process to ensure we were on the same page and he could start as soon as I got everything in order. Brandon and the guys arranged to start on a day that worked for me, starting at around 9am to sunset everyday until both projects were done. They were profession and courteous through the whole job, only leaving behind sawdust in the grass. Great group of guys. I later had them come back to replace an 8x12 section of subfloor, main door to the house and floor tiles for the kitchen/entry way. Same experience as the first job. I have them scheduled again for this spring to renovate two bathrooms and replace some windows. Apex Construction is one of the best representations of a Maine local business I've seen in a long time. You'll end up keeping their phone number in your contacts for your next construction project, for sure. I reached out to Brandon over a year ago to put up a fence around my front yard and a porch on the front door - connecting them to secure everything together. He and the crew gave me a full price estimate and timeline on the project, asking for half the money as a deposit, also to be used for supplies with the other half due at completion. It took me a few weeks to obtain the building permit required for my porch. He kept in contact with me through that process to ensure we were on the same page and he could start as soon as I got everything in order. Brandon and the guys arranged to start on a day that worked for me, starting at around 9am to sunset everyday until both projects were done. They were profession and courteous through the whole job, only leaving behind sawdust in the grass. Great group of guys. I later had them come back to replace an 8x12 section of subfloor, main door to the house and floor tiles for the kitchen/entry way. Same experience as the first job. I have them scheduled again for this spring to renovate two bathrooms and replace some windows. Apex Construction is one of the best representations of a Maine local business I've seen in a long time. You'll end up keeping their phone number in your contacts for your next construction project, for sure.

I've personally had flooring and shelving done by this team and am pleased with the work.read more

It was so easy to communicate with Desirea and schedule a time for Blake to come out and provide a…read morequote for whole house paint, drywall repair and finish along with wood treatment in our camp in St Albans. We are seasonally here and Blake did an amazing job of communicating and sending photos and providing honest communication throughout the entire process. The final product turned out amazing and we would recommend them to our friends and family. Reasonable and fair with pricing!

Blake responded quickly and communicated courteously. He painted my house trim and replaced some…read moreboards efficiently and at a reasonable price. He was professional throughout and I hope to be able to use him again.