Julien was very nice, offered me a good price for my car and let me chill out inside waiting for my…read moreUber!

I had a really great experience with Pat. My husband saw a car on AutoTrader that he fell in love…read morewith and called Pat up to ask some questions. Whatever was said in that first phone call just sealed the deal because two weeks later we found ourselves driving 2.5 hours from NY to take a look. Pat was SO awesome, nice, honest and there was no hard sell. He is really knowledgeable about the car industry and has been in the business for a very long time. We left a deposit and went back to NY. A week later we took the train down to Trenton and a quick (and cheap) Lyft ride later we were back in Penndel to drive the car home. It was well worth the trip - IT WAS FOR A FORD LIGHTNING PEOPLE!! If you see car you like online at this place, it's definitely worth the trip I swear you won't regret working with Pat.

Came in for a routine oil change with an appointment. 2.5 hours later, service advisor Amanda…read moreTroiano told me all 5 lugs and studs on one wheel were rusted out and needed replacement. When I asked how every single fastener on one wheel failed simultaneously, she couldn't explain it. I deferred the repair. She returned saying they'd "tightened everything as much as possible" and needed me to sign an unsafe vehicle waiver -- which I signed under pressure because I was already 2 hours late to work. I pulled out and the wheel was immediately wobbling. I turned around and asked for a manager. Richard Pizzo appeared 15 minutes later reminding me I'd signed the waiver. When I asked why they removed a wheel for an oil change, he said it was part of a multi-point inspection I never requested. When I pressed him on how all 5 studs corroded simultaneously, he told me I don't have an ASE certification. He also claimed the car was wobbling before it arrived -- despite me having driven 60 miles to get there with no issue. I asked him to pull the mechanic's own video. He watched it himself and found no mention of a wobble or stud issue anywhere. Pressed for time, I proceeded with the repair (~$500). I asked to see the car on the lift. Only one lug had a sheared stud -- the other four were intact (see photos). Yet Richard insisted on replacing all 5 for "safety reasons" -- the same safety they'd already waived. Only after I pointed out the contradiction did the price drop to $250. They stripped a bolt during the inspection, then lied about it three times: claiming they'd tightened all lugs as much as possible (car wobbled immediately), claiming the car came in wobbling (not documented in their own video), and claiming all five studs were corroded (photos show surface rust only, as expected on hardware hidden behind the hub). They claim to be ASE certified. Pretty sure one of those letters is a typo. Avoid this service department at all costs. Pics attached. Videos on google review.

On June 11, 2025 I purchased a 2014 Toyota RAV4 AWD XLE from Team Toyota Langhorne for $15,662 --…read moretotal loan obligation $25,148.00. Within months the vehicle developed multiple major mechanical failures confirmed by the dealership's own personnel: torque converter failure, catalytic converter failure, exhaust system structural corrosion with the exhaust already separated and hanging -- repair quote $4,745.02, brakes classified RED front and rear and failed within 9,734 miles of purchase, axle bracket so severely corroded it had to be cut off, fuel pump rust and EVAP system failure, fuel gauge malfunction, severe tire dry rot on aftermarket tires installed without disclosure, severe underbody and structural corrosion throughout, seat belt obstruction, and a post-repair oil leak that began February 28, 2026 and is ongoing. The vehicle is now not able to be driven. I was sold a $2,115.00 Vehicle Service Contract that did not cover the major repairs needed -- and covered items were never submitted for warranty coverage by the dealership. The vehicle was in the shop in October and December 2025 -- the dealership never submitted the warranty claims -- dragging this out until February 2026 when the vehicle became completely inoperable. MPI videos from two service visits were confirmed recorded but never produced when requested. The vehicle has been out of service since February 17, 2026 -- 56 days. Two replacement vehicles presented by the dealership were found to have mechanical concerns upon basic visual inspection. No resolution has been provided.

I have bought several cars over the years and i just got a great…read moreprice on another one. This is a nice and honest family business. It's not a regular car lot. We love the no hassle and no pressure way they do business. Several of our friends have bought vehicles from these guys and are very happy. Thanks again for the good deal.

update - i took these guys to court and they brought their lawyer. i won the lawsuit - the judge…read morecould see what a lemon this car was. thank the lord, justice was served! They appealed - I had to hire an attorney. Now, they found out that they have insurance and want to settle with me. Turns out that Charlie denied that the car was in an accident when I bought it, but admitted that it WAS while on the stand in court. What a fiasco.

MacConnell's ran a diagnostic test and fixed my car for me when I had three different warning…read morelights come on in my 2007 rav4. I initially took my car to a different shop that was closer to home and was quoted almost $900 to fix it. I then took it to MacConnell's after my dad recommended them and they fixed everything for about $350! Honest people and quality work!

Being able to trust the people who work on your car is truly invaluable and there's no one I trust…read moremore than Dave MacConnell and his team at MacConnell's Service Center.

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

Burns Auto Center is the place to go! Family business,…read moreprofessional staff, quality vehicles. I would highly recommend them to anyone look for a quality, reliable, used vehicle. Not to mention, their truck selection is unreal!!! We purchased an SUV from them a while back, and have yet to have an issue with the vehicle. If you want quality at an affordable price, give these guys a try!

I have been looking for a truck for over 3 months now. I stopped in at Paul Burns Auto and was…read moregreeting in a timely manner. I was not pressured into buying. Actually I felt like I was the one in charge the entire time. I came back a few days later to look at some other models they just got in and was in my new Ford 150 that night. I would recommend this Dealer to anyone. Great People, Great Service. Thanks Paul Burns Auto

I bought a 2005 Equinox in October and am now having a new engine installed because the head…read moregaskets had been blown. I didnt have an overheating problem until the summer months since it was such a cold winter and I wasnt driving the car far enough to make it overheat. Of course now my warranty is up and its now costing me 3k for a new engine for a car I financed for 5k. He lied to me about installing front breaks and I only found this out because I had someone check them after I picked the car up. When I called him he apologized and asked that I bring it back to try again so I did and checked again and they were done the 2nd time. I would not even give this place 1 star but I had to to write this comment. I feel like he took advantage of me from the moment I walked in. He told me he could get me a quote from his buddy the insurance agent. I told him since I am financing I would need full coverage. He gave me one and I accepted the policy & paid him cash for the down payment only. I was overcharged 100.00 (which I did get reimbursed 90.00 from the insurance co) but the policy wasnt acceptable for my finance company so the price I was quoted was now doubled becasue in wasnt for full coverage. I was worned by the Major car dealerships surrounding him to be carful because he takes all the rejects they didnt want but I couldnt afford their prices. Even though I feel I over paid (5k w/144k miles for a 10 year old car) I was ok with it because it was the best option I had at the time and I was in desperate need of a vehicle. If I had known I would need to put another 3k into into I would have instead but a car for 8K from Reedmans. I wouldnt refer them to my worst enemy. Even the office smells of ciagrettes and booze. I should have walked out then but as I said I was desperate for a vehicle. The vehicle has sat in my drive way more than I have driven it. ATTN WOMEN: Dont walk in there alone, he'll take advantage of you too!!!!!