excellent customer service. free battery after a few batterie puchases with a provided card. highly…read morerecommended tony d.

Customer service ok. However, I did not know that you can not return a product for any reason, even…read moreif it is defective. You can only do an exchange or get store credit. What kind of respectable store will not allow you to return a defective product? I bought a Diesel watch that didn't keep time which I noticed within a few weeks of my purchase. I brought it back to the store and got a new battery. However this did not fix the problem. I went back to the store for an exchange. They found another watch and had it shipped to the store. I had to return to the store to pick it up. After a few weeks, the same Diesel watch (watch #2) exhibited the same problem. I returned to the store again. However, I wanted to return it. They said NO. They did NOT CARE that it was defective. They DID NOT CARE that I went to their store 5 times in an attempt to fix the problem. Simply, they DO NOT CARE. STAY AWAY if you want to buy a watch or piece of jewelry, especially if it is expensive. Do you want to risk not being able to return an expensive defective product? The manager was unprofessional when I asked her how she would feel if she could not return a defective product (at any type of store), and her response was that I am not a "returner"....give me a break. Any reasonable person would want to return a defective product.

Recently took a pair of my mom's (very) old diamond earrings to have them cleaned and reset. Staff…read morewas very friendly, and I found the price to be quite reasonable for the type of metal used. I was told 2-3 weeks, and they ended up being done sooner. Highly recommend.

I've never been to Michael's before, and I really appreciated Kate's expertise! Thank you so much.read more

My husband and I both have numerous watches, some for work and play and others for dress, we also…read morehave a very bad habit of when the battery wears out, we set the watches aside and just start wearing another one, until we get to the point where we are left without a watch! Talk about procrastination, which ends up costing us dearly! Right now I have three watches that need batteries replaced and I refuse to wear my gold and diamond watch for everyday use, tacky plus knowing me, it would end up in the dead watch pile. Hubby is down to wearing his Rolex with two Seiko's stopped in time. One of hubby's watches simply needs a pin, but when he has a battery replaced he insists on having it sent off to be sealed, because his watch never leaves his wrist, including showers and dish washing, I for one can't wait to take my watch off when I get home, so I really could care less if the watch is resealed or not. The last time hubby took one watch to Time after Time and not only did he wait for weeks to have it resealed but it cost him $50.00 plus tax! We have never paid such an exuberant price for having one watch battery replaced and the watch resealed. I'm sure their profit was a grand one, but they lost the chance to service us again!

Never use Time After Time for battery replacement. They charged $23.95 plus tax to replace a $5.00…read morebattery with the claim that they have to reseal the watch so that it will continue to be waterproof. I paid it and I knew better, but I just needed my watch working again!! Now I am so angry because I should have held out and just used my cell phone for time. They are crooks which leads me to believe that they will rob you any way they can. Stay Away!!! Do not trust them. I have a large family and I have told them all to never go to this place in any mall they are in. STAY FAR AWAY!! THEY WILL ROB YOU TIME AFTER TIME!!!!

I love them helpful friendly and the choices are so many you want everything. Lol we are very happyread more

Michael's Jewelers is a local business. The quality of their merchandise is stunning. Every counter…read moreyou look in, you just want to purchase something. They are professional, welcoming and helpful. They clearly are knowledgeable gemologists. This is the jewelry store for you!!!

This has become my go-to FFL for firearms transfers. They're fast, efficient, friendly, and…read morereasonably priced; a smooth experience all around. They have a good selection of non-gun merchandise also.

Literally THE BEST pawn shop in the area! The staff is very friendly and professional. You can…read morebring them almost anything and they will be fair and respectful of your payouts. Today I had a great experience selling some items AND purchasing an amazing find of a guitar for my daughter that I otherwise could never afford! Five star service!

Brian (the father), Paul (the son), and Elaine (the trustworthy associate) run a most ethical…read morebusiness. When I asked my friends who would be the best to go to, they all said without reservation to go to The Exchange. Brian has built a reputation in the community over the years for having "an honest scale." I have found the same to be true of Paul, his son, and Elaine, his long time business associate. I can't think of a higher recommendation that can be given to professionals in the jewelry and coin exchange business. Honesty is the highest value in any business. I am happy to report that in all of my business dealings with The Exchange, honesty has been the paramount virtue in every interaction.

Customer service poor. Paul was rude, impatient, a disappointment after doing business with the Dad.read more

The clasp on my huggie earrings wasn't clasping tightly so I took it into Marvin Scott to see if it…read morecould be repaired. He straightened the post with his fingers and didn't charge me anything. I bought a white gold chain there a couple years ago and was very happy with the service then and now. Kim R.

Jeff Drobish and the team at Marvin Scott go out of their way to ensure an excellent customer…read moreexperience. Have enjoyed shopping there and recommend to you as well. During COVID I was able to work with them through FB and text, which was super convenient.

If I could give less stars - I would. We bought a ring in…read morestore that we seen online in December 2022 - we were told we needed to pay for that ring to be sized correctly in store - later we learned that we could have purchased the exact ring and size online for less , basically saving the sizing fee. We were married in March - the ring is one whole size too big - the lady asked me if I lost weight since then - the answer was no. We asked if we could be re sized for free - they said no , and instead of charging near the initial sizing fee of $60+ - it was $179. The whole ring itself was $450 , so why in the name of Jared would I pay that much to have it sized again. I'll never go there again - and I might add this review to every possible review site that I am able to. Now I have to pawn my ring before I lose it in the toilet the next time I go to wipe.

I haven't shopped here but they were very friendly. I came in to ask about appraising diamond rings…read moreand I was a surprised when the lady recognized my alexandrite right away. I was wearing my ring which contains diamonds and an Alexandrite gem (ring by Mark Henry). Alexandrite is an expensive but hard to notice gem. :) It looks like a normal stone except it changes colors in the day/night light setting. A beautiful gem for those who want to spend a small fortune but not show it. Needless to say, I'd say they know their stuff from that alone. Wish I remembered her name. ^^' On another note, I actually bought two diamond rings on vacation (Marc Henry and LeVian) and stopped by to inquire about appraisals. They appraise it in front of you! That's a plus since there's a lot of horror stories out there.

This is one of the busiest targets I have been to. The parking lot is cramped and tough to find a…read morespot. The store is maintained clean and so are the restrooms. The store has a good collection and I was shopping for vacuum cleaners. The website provides availability, and sometimes, it's challenging. The staff assisted me and were friendly. You can find a lot of items on sale. There was a Starbucks on-site

WILL NEVER EVER STEP FOOT IN THIS TRASH OF A STORE EVER AGAIN!!!!!! I bought a brand new $340.00…read moreiPad for my daughter on 5/4/2026 and today 5/26/2026 this thing doesn't turn on. Upon purchasing I asked if we have any issues what is the return policy I was told 30 days with a box and receipt. Here we are exactly three weeks later AND THEY WONT ACCEPT IT BECAUSE ITS A 2 WEEK RETURN WINDOW. wasn't told that in the beginning and they won't honor it even tho there was mislead information provided!!!!!! Now not only do I have no iPad but I'm out $340.00 and the store manager told me in shit out of luck. Very unprofessional and poor customer service. This is at the Oxford valley location. I even called corporate and was told there's nothing they can do hopefully Apple can help. What a slap in the face answer. You've now lost a customer and I will NEVER step foot in this shitty store ever again. Be sure to get your electronics somewhere else!!!!!!!!!!!