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    Over The Heel A Unique Boutique

    5.0 (2 reviews)
    Closed 11:00 am - 6:00 pm

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    2 years ago

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    David J Witchell

    David J Witchell

    3.4
    (189 reviews)
    $$$

    I had a problem with my hair color and it seemed like it would never be resolved. I spoke with…read moreDavid who was so kind and understanding to my concerns. He came up with a strategy and great solution to get it back on track. In addition, he went above and beyond with little extras to make up for any inconvenience incurred. His great staff then took over with precision, skill and enthusiasm to make sure I was 100% satisfied. Olivia and Marilyn not only met my expectations, they truly exceeded them! From the moment you walk in you are greeted like a friend and the entire staff has superior knowledge in hair health, styling and color. I highly recommend this salon and will be a devoted client for life!

    This was one of the most unprofessional, disturbing, and dishonest salon experiences I've ever had…read more-- and I've worked in the salon industry for years. I booked a haircut with Christina for Sunday, October 12th at 12:45 PM. I even confirmed the time twice with the woman who took the appointment over the phone because I live an hour away and needed an afternoon slot. She clearly said 12:45 PM, and I put it in my calendar the moment we hung up. I drove an hour on my only day off to be on time -- only to walk in and be met with attitude, rudeness, and complete blame-shifting. The staff insisted my appointment was at 10:45 AM, claimed I was late, and told me Christina had already left. Then they had the audacity to demand I pay a $170 "no-show" fee even though I ARRIVED at the exact time I was given. They claimed they "called me since 10 AM," yet I did not receive a single call, voicemail, or text. Nothing. Absolutely no attempt to reach me. When I calmly offered to stay and wait, they flat-out refused to accommodate me or even attempt to fix their own scheduling mistake. David and Sierra handled the situation with zero professionalism, zero empathy, and zero accountability. As someone who has worked in salons, I can confidently say I have never seen a business treat a client this poorly. Any reputable owner would have apologized and corrected the error -- not doubled down and forced a paying client to cover THEIR mistake. The entire experience felt like a scam. The customer service was horrifying. And the way they speak to people is beyond unacceptable. I will be telling everyone I know in the industry to avoid this salon. If you value your time, money, or basic respect, DO NOT go to David J. Witchell.

    Platos Closet Fairless Hills

    Platos Closet Fairless Hills

    2.2
    (55 reviews)
    $

    This location really should've been allowed to start a new Yelp page after they moved the store…read morefrom Langhorne to Fairless Hills, because I've seen so much improvement. I had been to the Langhorne store many times during the 9 or 10 years that it was there, and both the clothes and the customer service were spotty, at best. However, since they've moved the store to a much larger spot in Fairless Hills, I've seen vast improvements. First and foremost, their new location is at least triple the size of the old one. The aisles are spaced out and I don't feel like I'm right on top of other shoppers like I did at the old store. The new location is also more family friendly, as the aisles are now large enough to bring strollers down. Furthermore, it seems as though they are being more selective about the clothes and accessories that they buy, which is a good thing. At the old store, I often found clothes with stains, holes, or that just generally looked very worn. It appears that they donated many clothes before the move and also stockpiled new, name-brand items for awhile before the move, too, since most of their clothes now appear to be in good condition. In fact, during the opening weekend, I found many name-brand styles (Nike, VS Pink, American Eagle, etc.) that were New with tags still attached. Finally, their customer service has improved recently. The employees are much more upbeat and helpful than the ones of the past. Plato's, keep up the good work. You can only go up from here.

    Staff is extremely rude and dismissive. It's okay if they don't purchase any of your clothes to…read moresell... but to steal stuff is something else. I came home to find an Eagles t-shirt missing and an Under Armour hoodie with tags.

    Over The Heel A Unique Boutique - goldbuyers - Updated June 2026

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