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    Gerber Collision & Glass

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

    Services - Gerber Collision & Glass

    Auto windshield repair

    Auto windshield replacement

    Bumper repair

    Gerber Collision & Glass Photos

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    1 year ago

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    Jessica D.

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    Joe Hudson's Collision Center

    Joe Hudson's Collision Center

    3.4
    (33 reviews)

    The people who work at this downtown location have the best attitude and the work done on my…read morevehicles over the years has always been of the highest caliber! Bill Warren

    My experience with the collision center on the south side was not acceptable. My vehicle was…read morereceived on July 17th, and I was told that I would receive a text with an update on the completion date. After four days of no notice, I called and was told that my vehicle was still being worked on. I was informed that, due to their painter being sick and their need to acquire a painter from another store, my completion date would be moved. Ironically, about 20 minutes after I hung up, I received a status text update stating a completion date of July 24th. I remained patient, even when the date was changed to the 28th. However, as I was en route to pick up my vehicle, I received a notice that it was not ready. Upon arriving, I was told that the painter was on vacation and that they would have my vehicle ready the very next day. The following morning, I called just to confirm that it would be ready. My representative, Jessica, assured me that my vehicle would be ready that evening at 4:30 PM. I turned in my rental car to Enterprise at exactly 4:00 PM and requested transport to Joe Hudson. At about 4:15 PM, while the driver and I were on the way, I received a call stating that my car was not actually ready because the technician did not like the part being installed. This explanation didn't make sense, considering my previous conversation with Jessica, where I was told the issue was due to the painter's unavailability. I feel like I was being lied to. The driver had to return me to the rental store, which meant I had to redo the rental on my credit card, causing funds to be frozen on my card for the second time in one day. The communication provided by my representative was very poor. Although the body shop covered the remainder of the rental time, I did not feel that they were apologetic for wasting my time--not once, but twice. On the actual pick-up day, there was a car part left in my front seat. I informed the front office, and they claimed it was something that came off my car, but they could not visually match it to anything on my vehicle, as I only came in for a busted tail light. My hope is that communication is improved moving forward, because the service I received was very unsatisfactory.

    Highway 280 Paint & Body Shop

    Highway 280 Paint & Body Shop

    3.7
    (12 reviews)

    I Found this shop by way of a gps malfunction! I walk in…read morethinking they are another name shop and ask about an estimate that they happily provided free of charge. So I'm talking with a very attractive woman named Jackie about the process of my repair needs and a gentleman who is also speaking with me comes outside to have a look at the damage from the storm to my tri fold cover. Little did I know I was speaking to the owner himself. A very humble down to earth good hearted man whom like myself love vintage cars. As we were talking about the repair and vintage cars I ended up getting an impromptu tour to his ENORMOUS facility that was beyond impressive! I mean this place has everything!! All of his staff are professional and very seasoned in their craft. I'm very particular about who I allow to fix my vehicle and Hwy 280 paint and body has earned my business! Tim's exact words to me were " if I'm going to repair a car I'm gonna repair it right the first time "! If you want it done right take it to Hwy 280 paint and body!!

    1 Star…read more Unfortunately, after using Highway 280 Paint & Body three different times, this will be my last. Our 2022 GMC Yukon was damaged by a deer on June 9. We brought it to Highway 280 Paint & Body in mid-June, and they inspected the vehicle and determined that the damaged door would need to be replaced. After filing the claim with Progressive, we had a three-way phone call with our insurance adjuster and the manager at Highway 280 Paint & Body. During that call, we specifically scheduled a date to drop the Yukon off for repairs. The appointment was made roughly two weeks in advance, giving the shop time to prepare for the vehicle and the repair. We dropped the Yukon off on July 20 as scheduled. When we arrived, the manager acted as though he wasn't expecting the vehicle and said he didn't have the insurance estimate. I pulled it up and sent it to him while standing there. The Yukon then sat at the shop for more than a month. During that time, we received different explanations about what they were waiting on--parts, emblems, insurance approval, and eventually that the door needed to be replaced, even though they were the ones who told us in June that the door needed replacing in the first place. After more than a month, we learned that the vehicle had essentially sat there and wasn't actually being worked on until last week. Even then, the repair was still not completed. My biggest issue isn't simply that the repair took longer than expected. Things happen, parts get delayed, and insurance companies can slow down repairs. My issue is the lack of communication, organization, accountability, and urgency throughout this entire process. We scheduled this repair in advance. They knew what vehicle was coming, knew what the damage was, and knew a door replacement was needed. Meanwhile, our insurance rental coverage was running out while our vehicle sat at their shop. I finally asked them to put our Yukon back together so we could pick it up and take it somewhere else. After being a repeat customer, I hate that this is the experience that caused me to leave a one-star review. But based on the way this repair was handled, I cannot recommend Highway 280 Paint & Body. The entire operation felt extremely disorganized, and the customer service and communication were nowhere near what I would expect from a professional body shop. If you're considering having work done here, I would strongly recommend asking very specific questions about when your vehicle will actually be worked on--not simply when they can accept it and let it sit on their property.

    Gerber Collision & Glass - windshieldinstallrepair - Updated August 2026

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