I am furious with Caliber Collision in CYPRESS. Repair work took much longer than expected (and…read morefirst said when it be done ...I understand that . But there were lights on the dash were lit up that were NEVER on before-so I returned 5 minutes after driving away, and this big shot guy says, "oh, they were on when you brought car in" then shows me a copy of Diagnostic report they did after I had left the car, indicating ABS/VSC/TRAC faults...they did something to get those lights on & refused to admit it and fix it!!! I had to go to our "regular mechanic" who did diagnostic & said those lights were on after being "unplugged + wires disconnected" & so my Mechanic fixed them. I should never have driven the car away & should have insisted Caliber fix it-.... But they said it was like that-when I came in which is Bull** and a total LIE!!! My rental car had returned so I then paid $169 For my mechanic to fix these "faults" I'm complaining to my insurance company -this place is on the list they "recommend as having a lifetime warranty on their work" I am Sorry that paid them my deductible of $1,000.!! DO NOT USE THEM!

If you're looking for low quality work, long wait time for a repair, and an unresponsive manager…read morethen you should bring your car here. Had to bring my car here for a damaged door last year (lady hit my parked car). Caesar was great but his team's work, not so much. Replacing the driver side door of my VW took 2 weeks and when they returned my car, there was a noticeable gap between the new door and door panel. Plus the new rubber seal strip was already detached in several spots and did not match the original. I had to go back to address these concerns. Fast forward less than a year later, my car suddenly had electrical issues that caused my emergency brake to come on while at a stoplight several times and my car to react as if my door was open while driving. VW dealer determined the door harness was damaged and had to be replaced. The only work on my car, besides maintenance, that I've had done is the door + seal strip replacement done here. Given the safety issue of the e brake coming on, I had to get that fixed at VW. I reached out to the manager here soon after VW fixed it to see if I could be reimbursed for what I spent on the door harness (since CC worked on my door), and I never received a decision. The manager responded quickly when I first called about it, but after that I had to email and call at least 3 different times to get any response. In the end, she said she had to talk to the regional manager since I got my door harness fixed elsewhere but she said nothing after that. I called about 3-4 different times (over a period of a month or so) to ask if she had heard anything back and my calls were never returned. The least she could do is return my call. Take your car somewhere else.

Hopefully you will never be involved in an accident. BUT IF YOU ARE I highly recommend Rev…read morecollision on Hwy 6n. I have had to take my truck twice to a body shop and have taken it both times to Rev collision. The staff there is extremely nice--customer oriented. If I could rate the performance of the body shop higher than 10 I will do so. My truck looks almost as good as it did when I bought it new. I was able to have a conversation with one of the men in the body shop the first time someone ran into my truck and I suggested a way to maybe cut corners to get it out faster and he became extremely upset. Told me his job was to make the truck better than when it was new.

Great work by Alex and the whole team. Very insightful. Had issue with my bmw starter. Staff is…read morevery easy going, communication is excellent and complete work in great time period. Best shop Ever. Highly recommend!

You know, you just can't please everyone in the automotive industry. People will always think they…read morecould have had the work done for less, or hold you to some unreal expectation regarding the efficacy of the work. The truth is this, real mechanics put years of experience into their trade, and deserve to be paid for that expertise. Further, working on cars is not an "exact science" anymore than diagnosing physiological illnesses is. Sometimes the problem is obvious and easy to fix, other times it's not so obvious and requires multiple approaches before the issue is resolved. That said, here's the deal. Alan is a phenomenal mechanic, and has been the only person I'd let put their hands on my vehicles since well before he started at Gordon Auto, he is an honest, trustworthy mechanic with decades of proven experience. If you need your car fixed, and you want to be treated fairly while receiving quality work. Bring your car here. If you don't really care, or you think your neighbor can do the work for less, then let them do it or take it somewhere else. Yes, they can be a little slow, they're busy, and they don't have 40 mechanics on staff. Claiming they overcharge is a sign that you don't appreciate the labor, claiming they do poor work is a sign that you're an implacable customer. There is no better auto shop or mechanic staff in all of spring and the surrounding area. My whole family uses Gordon Auto due to Alan's candor and skill. You should too.

My son has a 1999 Cadillac DeVille that was left to him by his grandfather. It is in excellent…read morecondition but has normal wear and tear due to the age of the vehicle. The passenger AC was blowing hot air. I read about Gordon automotive on-line. They have a history of experience working on older model Cadillacs. They also have all of the equipment needed to diagnose and repair Cadillacs. They had the vehicle over one week before calling us to pick it up. They did a good job but I have no idea why the work took so long to complete. The original owner (the Cadillac guru) recently passed away. Not sure if this will affect the quality of service. His wife is running the shop now.

This is the epitome of a trusted repair shop! I have been bringing cars in here for for thirty…read moreyears! Everything from my Grandfather's 1970 super Custom Pontiac LeMans w/ 400 c.i. "Daytona" V-8, to new Acura, to multiple minivans and my current Porsche. Their integrity and quality work have been second to NONE! They are ALWAYS timely, accurate, and FAIR! I have NEVER had them misdiagnose a problem requiring a return visit! Had my current Porsche into a dealership and received a quote in the range of $7k for a list of services. Went to Bear Creek for a 2nd opinion (have I mentioned how much I trust this team?) and they took care of needed repairs and maintenance for about $500. I read the ONE disparaging review here and cannot imagine what this reviewer describes. It goes completely against my thirty years of experience. John Radisi has been the owner/manager of this team for the entirety of this time and he is the most wonderful and trustworthy businessman I've ever had the pleasure to work with. When you first visit this shop, you will find it difficult to identify, as their sign was destroyed years ago in one of our gulf hurricanes. Their word of mouth reputation and repeat customers keep them VERY busy, . . . so busy, that John has not found the need to replace his sign!

John with Bear Creek Auto always treats us right and always gives great service at fair prices. If…read moreyou want your car fixed right the first time then Bear Creek Auto is the place to go.

I called and everyone was very nice and professional. They came out that day, replaced it and it…read morelooks fantastic!

In from out of town, truck window smashed and truck burglarized while overnight at local hotel…read more Was given STA (Hwy 249 location) name and phone from another glass company (residential glass only). From the young lady that answered my phone call to my contact with a tech / sales person, to several employees inquiring if any of us waiting needed anything, to the job being completed ,,, I am totally blown away by the extreme high level of customer service and professionalism everyone at STA exhibited!!! So very refreshing in this day and time!! These folks did exactly what they said they would do and did it while I waited. I could not be more pleased with your service, your courteousness and your professionalism!! Hat's off to all of you!

Exceptional Service During a Stressful Time! I can't thank…read morethe team at Lone Star Auto Service enough for how they handled everything after my recent accident. From the very beginning, their tow service arrived promptly on the scene the day of the crash, which was a huge relief. As a school teacher, my days are completely consumed by my students and my work, leaving me with very little time or energy to manage the headache of car repairs at the end of the school year. The team here completely understood that. They went above and beyond to make sure I was comfortable and informed every step of the way, taking all the stress off my shoulders. Their incredible kindness and hospitality turned what could have been a logistical nightmare into a smooth, hassle-free experience. On top of the amazing customer service, they did a fantastic job on the repairs. Highly recommend them!

I had a really positive experience here. The staff was friendly and took the time to clearly…read moreexplain the service I needed without trying to upsell anything unnecessary. I changed oil, changed filters and did wheel alignment. The work was completed on time, and the pricing felt fair for the quality provided. It's not always easy to find a trustworthy auto shop, but this is definitely one I'd recommend.

Joe and the guys at AutoCheck on Park row were awesome! They were so helpful. I went to 4 other…read moreshops to find a tire and they were the only shop that would help me.

Auto Check Park Row was amazing! They had my daughter's car for only 2 days and their detailed…read morediagnosis helped me figure out how to get my daughters car back Mobile and what other things I can do to bring it to tip top shape! I will definitely be getting every thing done they recommended with them. The pricing was fair and they have a great warranty as well!

I had 2 windshield chips that happened on a Saturday and Trey came to fix it same day! Super kind…read moreguy that cares about his customers. He returned a few days later as a courtesy to check on us as well. I'd highly recommend and use his services again!

Recently my windshield cracked and I was lucky to find Trey To help me fix my windshield. I didn't…read morethink my windshield was possible to be fixed, It was a pretty bad cracked Even though it was late afternoon when I contacted TMC , Trey show up at our doorstep couple of hours later. I cannot express how impressed I was with the level of work Trey provided. From the moment Trey arrived he was eager to assist with any questions I had. Trey's attention to detail was remarkable, ensuring that everything was perfect. What truly stood out was his ability to provide excellent work With very reasonable price. He even show up next day to check on my Windshield to make sure it was fixed properly! It's clear that Trey is passionate about his work and genuinely cares about making customers happy. After the repair my windshield crack is now lot less Visible than the Picture I have provided. I highly recommend Trey!