On 8/5/24 I stopped by Secrest Auto Body to get an estimate for new running boards for my 2003…read moreDodge Ram 1500 not realizing that Marty had sold the business to Kaizen Collision Center. After the estimator took about 20 pictures of all sides of my truck she told me she would sent me an estimate via e-mail. I then went to an auto shop for a 2nd estimate. 2nd place gave me an estimate within 10 minutes of arriving and made an appointment to have the new running boards installed. After I waited for 4 days I contacted Kaizen to see why I'd never received an estimate and was told that the running boards for my truck were obsolete and estimator was checking suppliers for replacements. All she had to do was check Amazon. So needless to say I'll never go back to Kaizen for anything. I believe they're liars and shysters and not worth my time nor money.

This is an honest business. They do good quality work. They quote an honest price and get the job…read moredone at the estimated time and price. You can't ask for more. This review is based on first hand experience. I will use this business again when needed.

I trusted Mr. Dean Moore to fix the fender on my car. I paid Mr. Moore…read more$535.00 to reattach the fender.The work was totally unsatisfactory. He then told me if I wanted it fixed right it would cost another $800 plus. I would never ever recommend this dealer to anyone!!!

Hands down, simply THE best experience I have ever had with an Auto Body shop. My Dodge Ram 2500…read moregot rear ended by a landscaper driving a way too small truck, pulling a way too big trailer full of road base. plowed into my bumper, tailgate, and rear bed panel. Mild satisfaction that my heavy duty hitch went through his radiator like a hot knife through butter, but I digress. Dean and his team at Moore's (who, incidentally, have been in business something like forty years - you don't survive this industry doing bad work), did a stunning job of fixing the truck, matching the paint, and oh by the way cleaning the truck prior to me picking it up! (who does that, these days?!!). Dean kept me informed during the whole insurance estimate, parts ordering, and work performance process. He also 'went to bat' for me on a part that insurance initially wanted a used replacement on. He got me a new part, and I'm glad he did - after seeing the repair, I am pretty sure the used route would not have looked right. Overall, customer service, process management, and repair were all exceptional! I highly recommend you go see Dean and the team at Moore's for any auto body needs that arise. You won't be disappointed!

Thank you thank you thank you! I don't know how else to word it. I am more than impressed with this…read morecompany. I was in an accident three weeks ago today and was able to pick it up. I have a Subaru Crosstrek. I was rear ended on 6 & 50 and pushed into the truck in front of me. Did not look terribly damaged but the brunt of the hit was taken by my hitch which led to bent rails. AND with pushed into the truck in front of me, HIS hitch went through my front bumper causing damage to the radiator and condenser. It was stressful but they were reassuring from the start. I picked up my car originally last night but had a stressful moment that turned out to be a bad sensor that did not get caught when they were doing their final inspections. They more than made up for it, getting me another rental car (as I had already turned in my insurance one) and going above and beyond to make sure we were taken care of (even buying us dinner!). Finally got my car back early this afternoon and could not be happier. It looks great and again, I really appreciate all the hard work done to make a customer happy. Thank you to both Larry and Nick for a wonderful experience. We hope to not ever have to return (ha!), but if something else happened to our cars we would come back to you in a heartbeat. Thanks again. (And on a side note, when the car was "overheating" or so said the sensors, I never EVER felt "mansplained" so to speak, by any of them. They were all so genuine and kind in explaining what was happening.)

Someone hit my car and left no note. I was in shambles, nervous about who to bring my car to and…read morethe amount it would cost. I met with Ethan and worked around my schedule and helped me out immensely! I had my car back to me clean, fixed, and in WAY better condition than before! He kept me updated the whole time! I was even given a ride to my car from a shuttle service they offer! Like how amazing is that?! They had great communication, great service, and most importantly he and his crew did a great job! Thank you! Thank you!

Refused to check undercarriage as customer requested. Save yourself the time and go elsewhere.read more

Repairs that could have derailed my cross-country move were done quickly, smoothly, and with…read moreminimal disruption to my plans -- thanks to Samantha, Josh, and the other phenomenal team members at this Caliber Collision location. This shop took the initiative to help transfer my claim to their location when they learned a larger, busier sister shop wouldn't be able to begin repairs for weeks. They worked with my insurance company to reroute the tow truck driver, drove me to the airport for a rental, picked me up following a last-minute change in travel plans, drove me to the post office to box and ship personal items in my car, then took me to the airport again to catch a flight. Samantha went above and beyond to ensure I made it to my destination on time, and called with daily updates on the status of my repairs. My car was ready for pickup before other shops in town would have even started repairs. Impressive teamwork, communication, and customer service. I'm so grateful my claim was transferred to this Caliber Collision location on North Ave.

Omg this guys an idiot! Run run run away. Completely…read morearrogant without a reason to be! If you want to get something fixed painted or repaired in any fashion, start off by looking anywhere else !

Affordable Body was recommended to us, and he did a great job of fixing up our vehicle after it was…read morehit in a parking lot. You can't even tell where the damage area was. And he had it back to us in just a few days.

A complete disaster. David did not do the work to an even remotely acceptable standard. He did not…read morepaint the car in a paint booth like he said he would and consequently every single panel is full of trash which is so deep it cannot be sanded out. There are also several runs and the finish is rough all over. I have to completely redo everything. He said he could sand and buff everything but given the lies and general poor standard, i paid for the materials and took my car.

David once again has taken great care of us. Fixed up my wife's car AND offered us guidance through…read moresome very unexpected life events. David is not only a great professional, but a great person too.