Minivan was on upper deck at Dane Cty Airport when baseball sized hail went through. Rude surprise…read moreafter trip return. That windshield was smashed. (Vehicle, too!) Got multiple bids from several companies. Really wanted to patronize a local business. Superficially, it looked like other, big box businesses, were less expensive. Upon closer inspection -- not necessarily. For example, some only took down make and model of vehicle, not VIN number. Turns out windshields get upgraded, too, with vehicle upgrades. Roscoe Glass wanted the VIN, right from the start. Roscoe Glass quoted a price, explained process. Gracious. Zero pressure. Big box companies had some deceptive practices going on. Later some hounded me. (Wanna bet they sold my info, too?) After several days of checking out different versions, decided Roscoe Glass was most confidence inspiring. They had next day apptmts. Excellent. They had kept all the info from the first call. Nice. Took vehicle in the next day. Excellent repair. They explained windshield had been replaced before. There were some problems with how that had been done. As such, there was a small difference on the current windshield installation. Ok, thank you. Thorough. But now comes the magic. I go out to my vehicle. Front door will not unlock. Not with fob, not with key. All others open. Oh dear. What happened? Went back into store. A technician came and checked. He thought something had come loose. (Literally completely incidentally. Not their fault. They had done nothing on the driver side window.) They took the vehicle back into shop. They took the door apart, reattached whatever had come loose. Did not charge extra. Who does this any more? I will not go anywhere else for windshields or glass anything. Such a pleasant, high quality experience. Could not have been better. Customer service is alive and well at Roscoe Glass.

Friendly and attentive, although perhaps auto glass, new installs, or replacing window glass is…read moreRoscoe Glass Company's specialty, but this picture frame's plastic was cut slightly too wide, and now the frame will no longer join at the corners. I even left the old plastic for measurement verification. At some point, I'll sand it down to fit. Honestly though, that should not be required since a professional measured and cut the $55 piece for this project.

Great company. Total professionalism from start to finish in every area. 5 stars. Tech was on-time…read moreprepared and was done in a time manner.

This is the 3rd window replaced on this Subaru Ascent. I've used them previously on my Kia as well…read more Let's start with the good. The windshield is replaced, looks secure, didn't leak, and my "Eyesight" cameras have zero errors. The bad. The trim on the exterior was improperly installed allowing leaks into the engine bay. I properly installed it. When pointing this out, customer service pointed out I now voided any warranty. When leaving, I noticed I had a headlight out on the passenger side. When opening the hood to investigate, the hood prop was loose and dangling dangerously over my drive belt, the inner fender trim was loose and creased, and the filter box was tampered with. Generally, I do my own oil changes and last week when last under the hood, everything was fine. Since the box was open, I noticed the $50 k&n filter is gone and a no name generic was in its place. Not something I check regularly, but with all the other issues in that general area, it's suspicious. It appears the trim was damaged looking for the missing hood prop grommet. I won't be taking my vehicle back there to be corrected. The trust is gone. For the premium price tag they demand, I expect a higher level of professionalism. I did not ask for compensation, nor was any offered. If I am forced by my insurance to use this shop again, it won't be dropped off and left unsupervised and I'd advise anyone else forced to use them to do the same.

As a realtor and property owner, I am beyond impressed with the service and quality I received from…read moreRockford Auto Glass last week. They were there for a home window install when I needed them in a crunch. Their customer service was excellent, both in the office and at the house. The installers did a great job and were professional, polite, and friendly.

We brought in a window 23 to get a replacement because the current one had a crack. It has been…read morerepaired twice incorrectly and they have had the audacity to call my husband twice now to come pick up the incorrect window. No quality checks on their end to make sure it was correct. They claim they had the correct measurements/diagram on their end and it wasn't their end that was the issue, but then they don't check before they call us. Then we don't get a rush job to fix the error. We had to pay half up front and the other half at pickup. They have all the money and yet still on August 24 we have no window. My husband tried calling today to a busy signal. Go somewhere else. I'd give them no stars if yelp would let me.

Quick, reliable glass service. Came early and in high winds and cold. They were courteous and…read morefriendly and it only took them 30 minutes. Sam was awesome and patient with us. I will always recommend them to anyone I know that needs auto glass. The price was also very reasonable and lower than 3 other competitors. Thank you for your awesome service. ​

Great service, always friendly. We've had them do two repairs for us and they get the job done…read moreright. I will not be calling anyone else for repairs!

Service and experience was top notch! This was my second vehicle I've taken to them and wouldn't go…read moreanywhere else. Thank you guys and girls at Mc Tintz!

I definitely recommend this business! The people are very friendly and do a wonderful job! Their…read moreprices are reasonable and we were very pleased by their work!

Don't waist your time going there. They like to rip people off. They sold me the same window I went…read morecouple years ago to get it replaced. My husband was the one that went to get my window fixed because someone broke the window trying to get in and he went to the shop and they told him they had a used one for $190 and he said ok. Never imagined in a million years that they where selling him the one I replace couple years ago. We tried to tell them and the lady said it was final sale. How can they sell me the same window I replace a couple years ago. Please please please don't waste your time or money there. Never going back there and I will never recommend them. In other words they sold me the same window I went to get changed when I first bought my car.

Buen Servicio, la primera vez que fui les falló, me dijeron que tenían mi vidrio pero era el…read morecontrario. Solo que me lo consiguieron en 3 días, cosa que otros locales me daban espera de 1 mes... si lo recomiendo.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.