This place is honest. They don't try to get you for things you do not need. Fairly priced also…read more Usually gets you in within the week also

OK, so my wife wanted a jeep. We restored a 1993 Jeep YJ. A lot of work. We took it to Dave for two…read moreissues, and he worked it over and found a lot of stuff two other mechanics missed. He test drives, he listens to the machine, not a computer, and he has an eye for detail. He is a real mechanic that knows old machines. He also tells you what you need, and what can wait. I wanted to do a review because he took good care of us, but he does not need a review because his lot is always full. We waited a bit because I could tell he was fixing cars people needed, and we were not in a hurry and he knew it. It was not safe to drive, and he made sure it is. Very honest, very thorough, and no one else will wrench on this vehicle. Mark

The so called gentleman that I dealt with there was arrogant, rude, obnoxious, ruthless and a right…read moredown jerk! He treats HIS employees like they are his servants. I went there with a very simple fix on a tire. But I left and went to tractor supply and fixed my tire problem with an employee there that was what a GENTLEMAN should bring to the customer.

I was looking for a truck bed cap for my new truck and was told that T&T could order it for me. I…read moredid my research on what I wanted prior to stopping so when I stopped, Ed asked if I knew what I wanted. (Fiberglass or aluminum and if I wanted it color matched to my truck) Since I had already researched what I wanted, the process went quickly and smoothly. Ed placed the order and after the truck cap came in I got a call to arrange a date and time for the installation. The installation was done quickly and professionally and they washed it after the installation. I would highly recommended T&T to anybody looking for a truck bed cap. Excellent job, quality service, and the price was exactly as quoted.​

Took 2 cars in for full service oil change and clearly there was no…read more"lube" part of their "Lube-Oil-Filter" service as even my door hinges still squeaked. They also replaced the spark plugs on one of the vehicles but when taking the car to another shop for service found that the spark plugs had not even been "gapped" and the gap was incorrect.

I have had the pleasure of their services and at no time have I been disappointed. They are always…read morecourteous, efficient and professional. They are also very reasonable I highly recommend their services Darrell

I had a five hour trip planned to visit my 94 year old mom and needed an oil change. I made an…read moreappointment for a Tuesday afternoon. When I picked my car up, it was running really rough. I had no problems with my car before I brought it in. I had to go to work, so I drove it home (~11 miles) and over the next two days I drove my car a total of two miles. On Friday, the engine light came on while driving the one mile to work. It was 430 and I called and spoke with a woman who was the rudest person I've ever had to deal with. She asked why I didn't bring it in sooner, I told her I had to work. She basically said it couldn't be their fault because they just did an oil change which wouldn't cause the check engine light to come on. She didn't check with anyone on what might cause that. She said you can come in but we close at five. I had to travel on Sunday and no one is open over the weekend. I asked if they could stay until I got there because I wasn't sure if I would make it before five. She said no. I Paid someone to plug in a diagnostic unit, to find out IT WAS THEIR FAULT. THEY DIDN'T TIGHTEN THE DIPSTICK!!! Will never go there again...the woman on the phone should be reprimanded. Not the way to handle customers.

These guys are awesome! I called in on Tuesday for a quote. Called three other places, Minocqua…read moreTire was the best price. Called back fifteen minutes later ordered the tires, made an appointment for 11:00 on Thursday, drove out at 11:30 a very happy camper. Great customer service. Highly recommended!

I would give this shop five stars, but only had one (great) experience with them so would need at…read moreleast another to give out a fifth star. That being said, while on vacation in my hometown recently, I had a brake disaster, and had only one day to get my car repaired on short notice before having to make the four hour drive home. I called four shops before calling Justin, and all of the other shops were busy and didn't have time to help, even though I stated the urgency of my situation. Justin asked me to bring it in right away and they would see what they could do. I dropped it off by 9:00 a.m. and had it back by 1:00, and the repairman even took photos of what the issue was (shoddy work by my previous shop on a brake pad replacement). Very pleased with the effort to assist me in my crisis mode, and with the extra time they took to take photos of the issue. I would highly recommend them. Thank you for excellent service!

We were in Minocqua with our RV on a long trip. On the mornings of our departure, our Subaru…read moredeveloped idle problems and threw A CEL code. The closest Subaru dealer in Wausau wouldn't/couldn't accommodate us for two days. The guys at O'Reilly's Auto said Justin was the best in town and they were right! They got us in, diagnosed the problem and we were on the road on two hours. Charged a fair price, explained the repairs needed. Thanks Justin Engineering, you saved our trip!

* Found our truck online and received an almost immediate email and text response to schedule a…read moretest drive. We loved how fast and seamless their website and communication system was. * Justin was friendly, answered our questions, followed up over the weekend, and made the buying process easy. * We appreciated that there was no pressure when we chose to finance through our local credit union and purchase our extended warranty elsewhere. * Our pickup appointment was at 3:30, but we waited about 50 minutes before meeting with Jake in finance. Once we met with Jake, he was friendly, informative, and made the paperwork process smooth. * Our biggest disappointment was learning after closing that the truck only came with one key fob. We had asked Justin if there were two when we arrived, and he said he didn't know. Later, we found out the paperwork listed the $200 pre-negotiated discount as being for the missing key fob. That was never explained during negotiations. We had assumed the $200 was simply part of the purchase negotiation we had requested. Our local GM dealer quoted us $500-$600 for a replacement key fob, so this was frustrating. Had we known upfront that only one key was included, we would have tried to negotiate that separately. * By the time we finished, Justin was helping another customer, so we didn't receive a walkthrough of the truck's features before leaving or have a chance to ask any final questions to him. * Overall, we're very happy with the truck. The dealership is beautiful, everyone we worked with was friendly, and we'd gladly shop at Lenz Truck Center again. Better communication about the missing key fob and a more complete vehicle delivery are the reasons for our 4-star review. We left feeling disappointed by how the key fob situation was handled and wished the delivery had ended on a warmer, more complete note.

DO NOT BUY FROM LENZ TRUCK! Test drove a vehicle and when I told the owner we needed to think about…read moreit he became very rude. Tried to call back the same day to purchase and he increased the price by almost $1,500. Owner is incredibly rude and disrespectful and would not honor the price of the vehicle from earlier the same day. I would highly encourage anyone to avoid this dealership

I don't live or work in Rhinelander but after trying to get an oil change done elsewhere, I called…read moreRhinelander Toyota. Not only did they get me in the next day I arrived before the shop even opened. Prepared to wait in my car for 15 min till they opened I was surprised when they immediately got me in. This shop goes above and beyond to take care of people! The staff was pleasant and made sure I was comfortable and had some fresh coffee while I waited. Then in no time they had me off and on my way to work. I just can't say enough about the staff and quality of service from this business. They come highly recommended not just the service department but sales as well.

Waste of time. I drive over 2 hours to look at a 46k truck …read more It had rusty steps, cheap tires and a bed that looked like boulders were dumped into. We went on a short ride with the salesman. He didn't want to leave us alone to discuss. And was very pushy about start the paperwork. I will not be returning.

Extremely friendly and helpful staff. Our brakes were going out and making some wild grinding…read morenoises so we called around. We went this Todds because they were friendly, knowledgeable, and had perfect availability. We checked in to the main building and were helped right away. After looking at our car they told us we needed less work than we first thought. Yay! The staff here are all super friendly and to be come across as very authentic. We jokes around with the guy at the front desk and we were really made to feel like we are in good, capable hands. If you need work done, I highly suggest Todd's Automotive!

Had a great experience at Todd's automotive. My family and I are in the process of moving and…read moreneeded our breaks fixed before traveling. We originally budgeted to get all the breaks fixed but, to our surprise we only needed our back breaks repaired. They were honest in letting us know we didn't need all the work we originally thought. I really respect their integrity and honesty. Great place to entrust your vehicle.