Highly recommend using this guy if you have any dings or dents! I have a 2020 camaro 2ss…read moreconvertible and it had a quarter size ding in the rear quarter. It was not an easy location to pull since it had to be done from the outside. I cannot even tell from any angle with any lighting. 10/10 looks like brand new. This shop is worth every penny! Not to mention they did it very efficiently and on time with no issues.

They 3rd partied my car after i took it to another shop to get fixed. the original shop send my car…read moreto vans to get fixed and i couldn't be happier with the results

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I had a last minute service where I needed to get my side mirror replaced. The owner told me to…read morecome in and replaced it without a problem. Very fast and professional service. I would definitely recommend.

Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

Our car was side swiped in the H.S. parking lot. Took it to Car Star in Schererville and thru did a…read morequick on-site estimate. They filed everything with insurance and went a step beyond. Repairs done quickly. Very good communication and very nice staff. Hopefully will never need their services again, but highly recommend!

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

Sometimes it is hard to figure out exactly who you are working with in car repair, especially in…read morethis day of subcontracting work out ... but as long as the work gets done to your satisfaction, it really doesn't matter. This review goes from Tinkers to Evers to Chance ... State Farm Insurance to Safelite AutoGlass to Caliber Collision. Let me explain. We have car insurance that includes windshield replacement ($100 deductible, thankfully since the replacement was about $1,500). The windshield was cracked and we called our insurance (State Farm); they told us that they funnel all their windshield business nationally through Safelite AutoGlass, so we called them; Safelite subcontracted with a local repair shop (Caliber Collision) in Lynwood, so we got in contact with them. Caliber Collision was superb. We scheduled a day to bring the car in, because Caliber doesn't have enough business to have a full-time windshield installer ... especially because the windshields on newer cars usually require special adjustment to account for the high-tech stuff like cameras located on the windshield. I guess we could have had them come out to our house, but this was the faster routine. When all was said and done, the windshield was removed and replaced that morning and we picked the car up that afternoon. The Lynwood outlet of Caliber Collision, which was just one of a number of Caliber franchises, was excellent from start to finish. They produced what they promised and on time. And we have no problem with either State Farm or Safelite ... after negotiating the initial confusion ... everything worked out just perfectly. While we don't wish for another cracked windshield, we do know where we'd go if we had one.

I enjoyed my short time at Calbier Collison the office…read moreadmin Karen Rosales very professional. Bob the General Manager goes out of his way to help you. Ivanka the service manager very nice and professional and quick. They made my experience better with an quick reaponse.

Great customer service and honest pricing. They explained everything clearly before starting work…read moreand delivered exactly what they promised. My car looks brand new again.

From the owner: Franki’s Full Service Body Shop is proud to provide top-quality collision repair and auto body…read moreservices in [City, State]. Whether you need dent removal, custom paint, frame straightening, or full-body restoration, our team has the experience and tools to get the job done right. We handle insurance claims, offer free estimates, and work hard to make every repair stress-free. At Franki’s, we treat every car like it’s our own — with precision, care, and pride.

Great family owned business. Very thorough on my repairs and very easy to communicate!! Mike is a…read morestand up guy!

From the owner: Collision Repair, All Work Guaranteedread more

I wanted my bumper painted, didn't want insurance involved, Tony and Jose were super professionals…read moreand painted my bumper, car looks brand new. Their prices are reasonable. I highly recommend!!!

From the owner: Roxana Collision has served the Northwest Indiana region for over 30 years. Our services include…read morecollision repair, frame repair, custom restoration, general mechanic work, insurance work, and towing. We guarantee quick turnaround. Call us today for more information.