When Gerber worked on our car a few years ago, they did a GREAT job! However, our experience this…read morespring was very disappointing. The Gerber shop did not complete the work as discussed when we dropped the car off. When I picked the car up last night, I was told that the work was not completed as promised because "the employee who checked in your car no longer works here." Very disappointing.

I got my rear passenger door repaired by Gerber after an accident. After two weeks of repair, the…read morecar looks like it came off the lot, so the quality of work that was done to repair was super impressive, with no noted issues regarding door electronics. Rebecca and Vince were able to provide direct updates regarding repair of the vehicle and were flexible with my schedule for pick up. The Gerber team were able to monitor my car while I was away for work travel, which is super helpful to me. In terms of quality of work, not only did they take out the dented door and replace it with a new one, but they also repaired every warning light that was seen in my vehicle in addition to cleaning out the entire vehicle, which is above and beyond what I expected. I also didn't have to pay above my deductible when working with Gerber collision. They were able to work with my insurance company to address any supplemental issues, so the cost of repair was affordable. I'm grateful for their work and customer service to get my car repaired in an orderly manner.

Fair, honest, and dependable. The team always does a great job. The front end of my Toyota Sienna…read morewas fixed after a fender bender. I have been here for multiple vehicles and the price and quality of the work can't be beat. Were I currently live I'm 50 miles away but they are still a top choice.

This auto body shop was down the road from another auto body shop I had used before. Well, I…read moreneeded to get a couple of quotes after someone backed into my sliding door on my Honda Odyssey Van. The door was functional, but there was a pretty good dent to repair. This older gentleman came out to look at the van and gave me a hand written quote to fix it, but not much detail. I wasn't sure what to think as the other place had given me a detailed quote, but for $1200 more! The establishment itself is a little run down, but the guy has been doing auto body work for 50 years, so I figured he probably knows what it will cost to repair it without detailing it out. Honestly, my biggest concern was if he could see the paint color and blend it correctly at his age. :) Well, he's got people to help out with that. Anyway, they banged out that dent and smoothed it out and painted the whole side of my van for the quoted amount and not a penny more. He was true to his word that he could do the job and was very confident I wouldn't have any problems with it. Honestly, I was shocked when I saw it. It was perfect. Not a single flaw. Mom and Pop Shops may not have all the bells and whistles, but it's hard to argue with perfection. I would highly recommend this business.

Fantastic Service, very satisfied. Scott and Lourie were out standing…read more Had a few issues with waiting for parts that came damaged to the shop,they had to be returned and shipped back again. They kept me informed. I'm a very happy Customer & very happy with my repairs on my Jeep.

Scott's American Collision provided a perfect 10 experience! My truck repair was factory perfect…read moreand complete in a timely manner. Scott and Stacy are so friendly and knowledgeable. I would highly recommend their services!

yesterday my ancient jeep went down on one knee. It was the humane thing and for the car's sake…read morethat it was time to stop the life support I spent that evening scanning private sales online, many of which were parts cars or the favorite..."my kid left for college and left me with expensive repairs. Or maybe a great looking deal but somewhere 60 miles away I needed to bring my title in and saw some nice cars. Steve was not pushy but I was! we worked out a great deal, he suggested I take it home/test drive it for a couple hours. Again, NO PUSHY SALE just good old fashioned friendly chatter on both sides. On the test drive I noticed a few small irritating noises, I had quite a bit of experience with 4 other Dodge caravans and had a pretty good idea of the source. An easy enough fix but they did it quickly and well. The car is fabulous and the price was very fair. Car was clean as a Whistle, purrs like a kitten and holds the road like glue, So this old geezer suggest you go in with the idea of just sitting down with Steve to enjoy a great friendly conversation and a no pressure look at some really nice cars. One last thing: I steer clear of "We finance everybody" places. It just never entered the conversation. (my experienc only,,,maybe they do but nothing was crammed down my throat or any other bodily orifice. I thoroughly enjoyed my day and came away with a great car. Finally! A disclaimer...I do not work for Jantz in any way...(besides, no one would hire a grouchy old fart like me! If nothing else else pop in to take a look

Whatever your vehicle needs, check first with Jantz. It's superb in every respect, up to and…read moreincluding precise body work. One visit and/or one call will convince you. Highly recommended in every case.

Brady camel and repaired a minor chip in my work vehicle, arrived ahead of scheduled time, fixed…read morechip and very happy with his effective and efficient service. Will definitely call again for any work related repairs. Great job, keep up the good work

Great customer service! Quick response with a reasonable price quote. Worked with me to replace my…read moreHonda rear window that had been vandalized during the night. It was replaced the next day at a time and location convenient for me. Quality work completed in an hour and great job of cleaning up the glass inside the car. Would definitely use again and highly recommend!

Great service and very reasonable price! My driver's door window fell into my door and needed to be…read morere-expoxied to the regulator which was done in both a very reasonable price and time.

Fast professional service. I'm very pleased. I just needed glass replacement and they did a great…read morejob.

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

Well, came in here for Emmisions testing. They don't do that here. But, this is my first time at…read morethe establishment, and it was clean, easy to enter, and the staff was attentive and friendly. Besides informing me they don't offer that service, I was redirected. So I'm here to share the tip I was given and would be a lifesaver to anybody else who's sees this. Go to www.wisconsinvip.org to actually get a list of places that emissions testing most local to you. Save yourself the headache,gas,and time trusting google to narrow it down to you to anyplace that services a car.

I won't come here again, they took a week to tell me they can't hear the noise I asked them to…read morediagnose. When I got in the car to leave, I heard the noise immediately. I also asked them to change my transmission fluid as recommended in the owners manual & they just forgot about it. When I picked up the car the guy acted like he didn't know I asked for that. I guess they only want to sell new or reman transmissions. As an engineer I know the #1 reason transmissions fail is a lack of maintenance. They told me to leave it until it fails! What a waste of time. At least they're somewhat honest & didn't charge me.