My most recent claim was to replace a windshield from an event on February 13, 2025…read more The pillar on the Driver Side was significantly damaged by the same object that shattered my windshield. My car was quite dirty at the time and I did not note the significant damage to the pillar. A photo is attached to support my claim. Safelite did not advise me of the pillar damage and I did not discover it until weeks later. Safelite performed poorly and I regret using them.

I will say they could use a little boost in their customer service. I witnessed them talking poorly…read moreabout some coworkers driving and behaviors in front of myself and some other customers which happens at any place of work but just have to be mindful that it affects customers I will say also just some of the rubber left behind in car from job can give off impression that work is sloppy although they do a great job and are the glass experts.

I just bought a new Toyota Crown with black leather interior. I love my car, but it really gets hot…read morequickly. The dealer told me about ceramic window tinting. I did my due diligence and called around to gather information about the tinting itself, and the prices. I was very concerned when a couple places told me they would not touch my car. I decided to make an appointment with New Wave. When I brought my car in I discussed my concerns about other places not doing my car. He explained the probable reason to me. He was very confident in his skills and had no concerns. He brought out a roll of film to show me , and we discussed the % that would look best on my car. I felt comfortable leaving things in his hands. I was VERY pleased when I came back to pick my car up. The pricing was fair and the work top notch. On top of that, he was a really nice guy. Couldn't ask for more.

My husband and I brought our cars to New Wave and couldn't before pleased. We both did window…read moretinting to our cars and within 7 hrs they were done. New Wave was incredibly professional and reliable. Taking my car back for small paint touch up and am already reassured that they will do a great job.

Did the job right and my windows turned out perfect! Match the tint color to my back windows.read more

Excellent service and very easy to work with. They were on time and extremely professional. I…read morehighly recommend.

The service was quick and friendly. I wish I didn't want so long for have my window replaced. Very…read moreaffordable

Very quick and profesional! Changed my S63 AMGs driver window in an hour! Great prices as well!read more

My personal experience with Richard and his staff was amazing. They went over and above my…read moreexpectations. Long story short the morning of my appointment was a bit hectic. Richard and his team stepped up and worked with me to get my vehicle detailed. And what a fantastic job they did. It looks gorgeous, better than the day I drove it off the showroom floor. I highly recommend Richard and his team at Diamond Detail in Bristol Wisconsin.

From the owner: Milwaukee & North IL Area's Best Auto Detail & Window Tintingread more