I got into a (more than a )fender-bender and needed several jobs done on the body, including…read morerepairing the front grill, new headlight and banging out the side panel as the passenger door wouldn't open. After taking the car to my regular mechanic, I learned that besides body work, the frame had been bent on the car and also needed to be adjusted. I dropped off the car at Downtown Auto Body and got an estimate right on the spot. I worked with Joey who was very easy to talk to about the car issues and what could be done. Over the next few days I waited very nervously while the car was being worked on. I have had a few bad experiences with mechanics over charging, throwing last minute charges in and overall taking advantage of me because I am a woman. When I called to check on things and re-confirm the pricing, Joey thoroughly explained everything that was being done to the car and why it was being done, as well as give me a solid confirmed estimate on the charges. He left me feeling very confident that they were doing a great job on all of the repairs on the car. I felt really relieved after talking to him on the phone and was happy he took the time to explain everything. The day I picked up the car I was really impressed with the great job that they had done. Though they needed to keep the car a few days longer on the frame rack due to the frame being bent so far, they managed to get it back on track, made all of the repairs and even cleaned up some scrapes on the bumper for no extra charge. Best thing was that the costs came to nearly $1000 cheaper than I and my boyfriend had initially assumed it would cost. I waited a few weeks to write this review to test how well the repairs held up and they are all holding steady with issues. I highly recommend Downtown Auto Body to anyone needing body work done. Great experience, great work and unbeatable prices.

I stopped by for an estimate and was given quick, honest advice on some minor bumper damage. Very…read morefriendly, very casual. Also, MAD props for putting LGBT symbols on the office windows! Totally blown away by that. Yay, yay.

I was recently rear ended on my way to work. To my dismay, my car had a hole punched into the…read morebumper from the frame of the vehicle that hit me - so very disruptive to the German styling of my Passat. Ultimately a new bumper was needed, paint work performed and a few dents needed to be pulled out. I had no idea what to do for repairs and looked around for a well reviewed shop to take on this relatively small job. I found Gerber on Yelp and I have to say, I am phenomenally happy with my experience. Submitting a quote online was super quick and easy. I received a response in a few hours. Later, I submitted a claim through the responsible party's insurance. I was interested that the shop performed their own paint work and was skeptical that they could match my car's unique red metal flake finish. The technician assured me that they do their best but let me know it may be a slightly different shade in certain lighting conditions. I was definitely a bit worried, but it turns out that they did an excellent job. I got a call about a week later that my vehicle was ready for pickup. I was so happy with the results of my repair! The bumper matches the rest of the car perfectly and the workmanship is second to none. I couldn't be more pleased. What's more - they matched their quote within about $50. You just can't beat that. Gerber turned out to be an excellent choice. I kind of wish I got rear ended harder so they could have done more work on the car (I'll be careful what I wish for).

Prestige Auto Works-PAW on Douglas in Milwaukee is a genuinely superb place to take your car for…read morebody repairs, paint and detailing. After 181,000 miles, my 2014 Tesla Model S suffered damage to her hood and bumper. Having taken my cars to PAW for nearly two decades with incredibly excellent results, I had no hesitancy about trusting their award-winning abilities. My insurer (State Farm) immediately approved them, PAW saw me with no delay, and all I needed to do was drop my car off and pay the deductible when picking my Baby up after repairs were timely completed. The friendly and courteous staff made the entire experience stress-free and, as usual, their work was exceptional. I should mention I had PAW detail my S while the repairs were being done. My girlfriend was astounded with the result, telling me the car looked as if it were "two days old!" Please consider them the next time collision, paint or detailing work is needed!

My husband's windshield was hit by a rock off a truck and unfortunately got a huge chip and crack…read more I received quotes from a few places that were over $100 more for the same thing. Glass Pro had good prices, were able to get us in promptly to get it repaired, and excellent communication! We were very pleased!

Broken My car window…read morewas shattered during a break-in last week and I wanted to get it replaced as quick as possible. I had an appointment setup with Safelite and was then recommended by others to check with Glass Pro. They were able to get the work done sooner, and saved me over $100 on the replacement. Staff was super friendly and helpful at all phases. I hope to never need them again, but it's great to know they exist!

I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Had a dent in the front quarter of my truck they called me up and said to come and get it.it was…read moredone went over there to look at it body line was wrong and had a wave in repaired area ,clips were missing in the wheel well, wrong clips were put in the wheel well,interior of the truck was dirty ,passenger seat was flat back and they used the bed as a garbage can to throw food peelings in. No manager around had to come back the next day. they fixed it and put 6 miles on the truck. And to top it off they switched out my new chrome hitch cover for an old beat up one.

Took my car in for shaking of the front/steering turns out I needed tires! Let's just say I was…read moremuch happier with that outcome then all the other things I had on the list of maybes! Decided to add an oil change while I was at it which was a much better deal even without the coupon I use where I normally go so I guess I need to continue returning for that routine car maintenance. My family has gone here for years though. Back in the day when it was Kar Kare we went here as well all the way back to my first car. Great service and decent rates, they will always call you along the way to update on pricing and the process/next steps.

I absolutely trust Brett and his mechanics to work on my F150 truck. I have used him several times…read morein the short time I have been back in Milwaukee, based upon a neighbor's recommendation (my postman) as well as recommended him to several others. He has fixed my 2015 truck, that I'm very attached to, given advice on it, done extensive troubleshooting and found a problem instead of charged me 5K. This guy is VERY honest, I just don't feel I have to worry about my truck being there. I can save your life, but fix a simple issue on a vehicle? Nah... it flips me out. Right now, his mechanic has my truck "limping along" so I'm not stuck without, til the crunch man- whom I trust because Brett referred me- can fix it. Brett is nearby, I have asked him who to call for plumbing, etc. just an honest guy, owning his own business, living the American Dream.

I HIGHLY RECOMMEND RICK'S CAR CARE!!!…read more I was visiting from California for the weekend when I discovered a nail in the tire of my rental car. The rental company wanted to charge me for a tow and a full tire replacement, talk about stressful! It was a Saturday and most shops were either closed or too far away. I found Rick's Car Care on Yelp and saw they were listed as open until noon. When I arrived, there was a sign on the door saying they were actually closed on Saturdays. I decided to knock anyway, and I'm so glad I did! To my surprise, a gentleman named Jimmi answered the door. After I explained the situation, he graciously offered to take a look at my tire, despite being closed for the day. He quickly assessed the damage and was able to fix it with a simple plug. Not only did Jimmi go out of his way to help me, but he also treated me fairly and didn't try to overcharge me just because I was from out of town. The whole repair was fast, VERY affordable, and I was back on the road in under 10 minutes. Jimmi was an absolute lifesaver! His kindness and willingness to help a stranger truly made my day. Thank you again, Jimmi! I won't forget it!

I was given a quote over the phone on how much the work on my car was going to cost. The morning…read morewhen I dropped off the car for the repairs, I confirmed once again the cost. When I went to pick up my car, I was told a different final price and he said it was due to taxes. Even factoring in the sales tax, the final total was $20 over what it should have been. This place apparently likes to change the final cost from the other reviews submitted. Very disappointed. I thought I found a good place to go to for car repairs but I guess not.

Lance and his team did a great job ceramic coating my new car and I couldn't be happier with it!…read more You can really tell that they have a passion for what they do and want your vehicle looking it's best. Highly recommended!

We took our new to us but used 2022 Hyundai Tucson in for an interior detail. The dealer said they…read moredetailed it (Boucher Waukesha Hyundai). Clearly they did not and they said they would get rid of the cigarette smell from the previous owner. We spent the money and took it to Lake Country Detail Specialist and it turned out awesome. They did a fantastic job and even put in my wife's steering wheel cover for no charge. We will definitely return!

If you are looking for TRUSTWORTHY auto repair then look no further! We have been taking our cars…read moreto the guys at BIC for 9 years and counting. They have never disappointed and always go above and beyond. Always pleasant and extremely knowledgable and very fair pricing. True integrity is hard to find theses days. I won't go anywhere else. THANK YOU BIC!

I took my bmw in there to get a diagnostic on where my coolant leak was, come to find out they gave…read moreme no firm answer and said a general location of it after pressurizing the system. Then I went to pick it up and they left my coolant tank basically empty after telling me they topped it off, which obviously isn't true. And to top it off, I got home and checked my skid plate to find a bunch of screws loose, and I knocked on the skid plate to have multiple fall out. Not to mention when I called the next day the guy was rude and couldn't seem to care less, moral is I wouldn't recommend them and they won't be touching any of my cars again.