Shane Mitchell at the Adamo Drive location was so helpful. We had a car accident and needed repair. They were not able to help us as that particular location was not affiliated with our insurance. However he took the time to give us an idea how to proceed with another location. He also gave me a quote on some cosmetic damage to my car. He was so friendly. We did not proceed with that at Gerber only because the dealership was able to do the repairs cheaper.. I would totally recommend Shane and Gerber on Adamo. read more

My insurance recommended them to fix my daughter's car, so far everything has been good, but if you are not using insurance I wouldn't recommend them, because they are very expensive. read more

The people inside seem very nice when you first encounter them. That's about all that I have to say nice.... my accident repair was extended from 3 days until almost 2 weeks to finish with no explanation. I finally got a call that it was ready, and it took over an hour for them to bring my car to the front due to them "re-washing" it. Upon inspection, fuel was missing and my odometer registered an additional 278 miles from when I dropped it off. If you don't mind someone driving your car while it's being "repaired", by all means go there. I'm now due for my oil change early (wouldn't be due until April) after this "repair"... not to mention having to refuel my car. read more

Gerber Collision & Glass - Mileage when I picked my car up. - Body Shops Near Me - Tampa, Florida

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My experience was very good in this place, they fixed my car and it was fucking crazy how it turned out, really thanks

Brought my car to have my fixed and it was a terrible experience. The service manager was suppose to get back to me to repaint my bumper and never got back to me. The doors now leak when it rains. Try to find a better place can't believe Geico recommends them. read more

I took my wife's car to Gerber after she was sideswiped by a hit and run driver. Gerber completed the repairs on time and we were very happy with the quality and service. If we ever need another auto body repair will will definitely use Gerber again. read more

Came in this morning to what I feared was going to be a long, painful process, not because of the collision center, but the circumstances to which I needed one. I was hit and run by an employee driving a shuttle at a parking lot in downtown who admitted fault until the cops questioned him and immediately knew how stressful this was going to be. To go from dealing with a low life with no remorse, to the kinds of people who work in this shop, was a night and day difference. Melissa greeted me at the door, explained the whole situation to her and I could tell she knew exactly what I was going through. I asked for a quote initially although my insurance had already started a claim, because I wasn't sure how to proceed just yet understanding the person who hit my car was lying through his teeth, and Chris was able to walk out with me to take a quick look. He asked for my keys and 5 minutes while I waited in the waiting area. I came outside and he said nothing, because he didn't have to, the work he accomplished in just those few minutes spoke wonders and turned the trajectory of a very rough patch for me. I cried tears of joy! He said that's it, no need to stress over insurance and all the back and forth with the guy from the lot, if your car ever needs serious work just bring it back. I couldn't believe my eyes! Both Melissa and Chris were so polite, so kindhearted, and provided the comfort I really needed. I will never forget this experience, if you're looking for an honest collision center, this is it!! Thank you for all you both did for me! read more

Gerber Collision & Glass - Body Shops Near Me - Tampa, Florida

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I wouldn't recommend this place. They are super fast but very very careless. My hood wouldn't click shut after they worked on my car and they tried to explain to me that this was normal. I had to take the car back to them and every time I left it there I'd pick it up with an extra 40 miles put on it. If u have a nice car, they must joyride in it. Then they trashed the inside of the car with their greasy paws. They are quick but the quality and respect for your vehicle is horrible!! I've included a picture of their greasy paws all over my inside door. It was gross!!! read more

Gerber Collision & Glass - Greasy marks everywhere. No respect!!!! - Body Shops Near Me - Tampa, Florida

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For the new update..Insurance company wasn't happy with this place so they told my father take it to another body shop to get the car fix so he did. The new body shop foreman and insurance guy found that the items on the car that was fixed by Gerber was half fixed and not safe. The new body shop has found more problems on the back bumper, frame underneath is cracked but fixable and some other issues underneath. When the car was supposedly fixed 3 different times at Gerber this location seems like they rush the car to have it fixed but nothing was properly fixed. Am glad that the insurance company found a excellent body who is actually fixing the problems in the first place. read more

Poor customer service. Do too much business to care for customer service. Rude, no intention to get business. People at front desk need to be trained for customer service. read more

I was able to get a quote and schedule to bring my car in within only a week. Compared to other places, my quote was reasonable and they ended up going beyond what I initially paid for! I had a very good experience here with both customer service and work done on my vehicle. read more

Excellent service, this was my first accident in over 10 years and they made the entire interaction care free. They had my car done well ahead of schedule and the GM David and his staff was very informative and even took care of minor scratches that I had that weren't related to my accident. Would definitely recommend to anyone needing their services. Two thumbs up! read more

Go anywhere else if you've had an auto collision. We went to Gerber Collision on Adamo Dr. and they said practically nothing was wrong with our vehicle. And, we pointed out the damaged areas to the Gerber employee. When we got another inspection from another auto shop, they found several things wrong with the area hit in the crash and these auto damages cost 4-figures. The Gerber employees are polite. But, if you want a good inspection of collision damages, you may want to go elsewhere. read more

DO NOT TAKE YOUR CAR TO THIS SHOP!!!!! This auto body shop was recommended from my insurance company after my vehicle was hit in an accident. I've noticed a good bit of these 1 star reviews are stemming from individuals using this shop because of their insurance. Today was the SECOND and LAST time I will pick up my car from this shop. Such poor workmanship, bugs under the paint, missing paint completely on certain parts of the door on first AND second pick-up, the first bumper had a DENT and the SECOND bumper doesn't even match, headlight still has scratches ( Dave the manager told me that wasn't on the original quote.. SO you're telling me they don't look over the vehicle properly to see what needs to be fixed because that's part of their responsibility, isn't it?!?) as well as parts of the hood and side of bumper. The shop also told me that I did not need my front suspension inspected because my front wheel drive car is actually an all wheel drive, which it is not. AND I was left with dash lines for gas when I first picked up my car. To top it off Enterprise charged me $400 for a rental GERBER and my insurance company were supposed to split since the shop clearly doesn't do satisfactory work. HORRIBLE read more

Just as prior review, if I could give negative stars, I would. There isn't enough time in the day to write the review I'd like to. After fixing my car, it started falling apart. Literaly. The liners underneath felt down while I was driving g on Palma ceias bumpy brick road. Went back. They took liner rest of way off and put in trunk. The right front fender was falling off. They popped it back in. Told me they'd fix it right when I had more time. Then left side of bumper popped out, ready to fall. Then they said, after 3 visits, it was my fault. I told them screws were missing. Mgr said his people would never leave screws off. Yet there was a zip tie with too much play to hold on bumper, on left. The screw on right is halfway out of place, ready to come out, on right. I took oictures. The remaining screws are falling out. No scratches to indicate I had hit something, coincidentally causing only bumper and liner to fall apart. And separate incidences. Damage to right, then on another occasion, did same exact thing to left. The Mgr said he's not talking to me about it anymore. read more

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After being involved in a minor accident, my insurance company referred my to Geber Collision & Glass to receive and estimate and have repairs made to my vehicle. I took my vehicle in on 06/07/16 and Brian greeted me and informed me that the individual who does the appraisals was at lunch but he would be happy to take pictures of my vehicle and have him look at them when he got back. The process was smooth and took about 10 minutes to have the pictures taken and provided him with my cell phone and email address. He assured me that he would get me my estimate by that evening, or the following morning at the latest which was fine with me. At 5:00 on 06/08/16, I called and spoke with the receptionist, informing her that I was promised an estimate by that morning and I had yet to receive it. She apologized, spoke to Brian and told me that Brian assures me I'll have it by 10am the next morning. I was pretty busy on 06/09/16 so I didn't even realize until later in the evening that I never received the estimate the following day. On 06/10/16, I attempted to call them 5 separate times to find out where my estimate was and each time, the call was forwarded to a national call center who could not provide any assistance. Tired of the run around, I drove back to the shop where the pleasant receptionist greeted me, follow by Brian again. Brian informs me that he spoke with his Manager and that I can just leave my car there and they'll begin working on it in the coming days. My response was that I still had yet to receive the estimate that was promised to me and I wasn't doing anything without that. He goes in the back, gets the guy who does the estimates (his name escapes me) and he greets me, goes outside and proceeds to do the exact same thing Brian did 4 days earlier by taking pictures of my car. He tells me he'll have an estimate for me in 10 minutes and goes back inside to start working on it. I went back in and asked the receptionist to let them know I would be taking my business elsewhere as I was completely unsatisfied with the way I was treated as a customer. She apologized, said she understood and I left. 5 minutes later, they call my wife's phone which they got from the insurance company and told her that the reason for the delay was the original pictures were blurry and they couldn't accurately assess the damage. If this was the case, then why didn't they contact me the same day the original pictures were taken? Not once did they call/email me regarding the status of my estimate or to let me know that they hadn't even done it. Very disappointed with the service of this company. I informed my insurance company (USAA) of my experience and they will no longer be recommending their customers utilize this business in the future either. P.S. Give the girl at the front counter a raise or promotion as she seems to be the only capable and customer service oriented person there! read more

I have had my car back twice to fix the problems they created when "fixing" the damage from my rear end after being hit. The last time I went in to ask about the pitting in my fender I was told "the insurance company only pays us to fix the area of impact and not the whole panel". Needless to say the paint lines are terrible and I am very unhappy. Everyone is super friendly but they lack qualified technicians. If you have a newer car stay away. read more

Beware, can't believe USAA recommends this establishment .... Will not let them fix my bike - the quality of work when they repaired my vehicle was not there. Save yourself the trouble & seek a better repair facility. read more

I had an excellent experience with Gerber ! Michael, at the front desk was unfailingly polite and treated me like a person and not a number. Brett is a great guy with a great sense of humor who put me at ease in a nerve wracking situation. Props to the body shop guys who made my toyota matrix look brand new! The whole thing, from the estimate , the rental car to picking up my car went smoothly and in the time frame I was quoted. I would HIGHLY recommend Gerber Collision and Glass to all of my family and friends! Make sure you visit the Tampa location on Adamo Dr and say hi to Brett and Michael! read more

I was surprised by the other reviews I just read. I went to Gerber after not getting a return call by another body shop, and they were recommended by my Insurance company. They did a wonderful job on our car... looks brand new and they completed the work sooner than I anticipated. The staff were very polite and understanding with my needs and keep me updated frequently on the status of my car. read more

If I could leave less than 1 star... I would. This place gave me a quote that was twice as much as Carsmedics and Masters collision. And then I got attitude when I asked why their quote was so much more. Very happy with the service I received from Carsmedics. read more

I have only had great interactions with the guys at Gerber. They repaired my Jeep Wrangler a little over a year ago. Everything with the rental and my insurance ran very smoothly. When they received a poor quality refurbished rear axle, they sent it back to the supplier to ensure they were putting a quality part on my Jeep. A few months after the accident I began experiencing a pretty bad "Jeep wobble" which I though may be due to the alignment. Gerber was quick to respond with the specs on my alignment which quickly ruled that out as the cause of the problem. I was able to find a short term fix to the wobble by correcting the torque on the tie rod. The tie rod was extremely warn and needed replaced. While replacing my tie rod and drag link last month I noticed a crack in my lower control arm bracket. When I contacted Riley at Gerber to schedule an alignment following the tie rod replacement, he remembered the repairs Gerber had done on my Jeep and offered to weld the bracket at the same time my Jeep was in for the alignment. The guys were quick with the work and the mechanic even greased all of the steering set up fittings. From my experiences they always go above and beyond. I've had nothing but good experiences with this Gerber location. read more

I had a great experience! The service was wonderful and the work done on my car was great. Riley was my contact and he was extremely attentive and ensured my car was perfect before he gave it back to me. And, their price was very competitive! Couldn't be happier. read more

Very confused by the other reviews...I am very pleased with both the customer service and quality of the repair work I received at this location. The staff was professional, friendly, and kept me informed. I would recommend to anyone read more